Ratings & Reviews for STAINMASTER Best Intentions I 15 - Ft Worn Path Brown 39-oz sq yard High-performance polyester Textured Indoor Carpet
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception. Many customers are satisfied with the quality and appearance, describing it as thick, plush, and beautiful. However, some report issues with stain resistance, difficulty removing stains, and problems with the installation process. The color also did not always match the advertised version. Overall, the product seems to offer good quality, but consistent performance and customer service are important considerations.
Customer review summary generated by AI, including incentivized reviews.Carpet Just OK
Would Not RecommendBad Carpet experience 11/15/23: We only had a switch back open stairway to carpet & was surprised at how much was quoted. After delivery it was apparent that it was over-bid. There was over 129 square feet of carpet left over, enough for a 10'x12'sf room plus a closet. We asked several times of the installer why there was a large roll of padding left over & after a while he shrugged, that it was for the next job. After talking with the Lowes inspector, Mike, we were told that it was because th...
Nice carpet so far, horrible install experience
Would Not RecommendInstallers said they would arrive between 10 and 1. I was ready at 9:30 just in case they were early. They didn’t show until 3:00. No explanation- didn’t speak English. When they saw they had to move some furniture,they wanted to charge to do so. My contract said furniture move was included. I said no way I would pay. After they were on the phone with Lowes until 3:30 to settle this, install finally started at 3:30, after 6.5 hours of my waiting. Problems: besides the long wait period,how ca...
From Best Intentions III 15 - Ft Natural Brown 68.3-oz sq yard High-performance polyester Textured Indoor Carpet
Hi Bonnie,Thank you very much for giving a five-star review for the Best Intentions III carpet in the color Subtle Clay. We are thrilled to hear that...
Defective
Would Not RecommendI would never buy another carpet from Stain Master. This carpet has a defect in it that will never come out and Lowe's is giving me the run around on this problem. If I have learned anything from this is never let Lowe's install anything for you because if you have a problem they will just jerk you around. In the photo I put on here you can see a line on the carpet that will not come out.
From Best Intentions I 15 - Ft Vintage Gray 39-oz sq yard High-performance polyester Textured Indoor Carpet Verified Purchaser
Hello LW63, We regret to hear about your issue. Please feel free to contact our Consumer Concierge Team at 844-742-7429 or email askshaw@shawinc....
Hello dogsneverlie, thank you for your review of our Best Intentions II 15- Ft Rerooted Nature Textured Indoor Carpet @ Lowe's! We are very h...