Ratings & Reviews for STAINMASTER Best Intentions I 15 - Ft Chic Greige Brown 39-oz sq yard High-performance polyester Textured Indoor Carpet
Ratings may include incentivized customer reviews.
What Customers Are Saying
The carpet is described as high-quality, thick, and plush by many customers. However, some report issues with staining and dirt retention. While the installation process was praised by some as quick and efficient, others experienced poor communication, delays, and problems with the installers, such as damage to other flooring and attempts to charge extra fees.
Customer review summary generated by AI, including incentivized reviews.Great quality for the price!
Would RecommendI was not sure about the low pile but WE LOVE IT. The padding is the best one we could get and what a difference. Nice color, brightens up the room.
From Best Intentions II 15 - Ft Rerooted Nature Green 53.6-oz sq yard High-performance polyester Textured Indoor Carpet Verified Purchaser
Carpet Just OK
Would Not RecommendBad Carpet experience 11/15/23: We only had a switch back open stairway to carpet & was surprised at how much was quoted. After delivery it was apparent that it was over-bid. There was over 129 square feet of carpet left over, enough for a 10'x12'sf room plus a closet. We asked several times of the installer why there was a large roll of padding left over & after a while he shrugged, that it was for the next job. After talking with the Lowes inspector, Mike, we were told that it was because th...
Nice carpet so far, horrible install experience
Would Not RecommendInstallers said they would arrive between 10 and 1. I was ready at 9:30 just in case they were early. They didn’t show until 3:00. No explanation- didn’t speak English. When they saw they had to move some furniture,they wanted to charge to do so. My contract said furniture move was included. I said no way I would pay. After they were on the phone with Lowes until 3:30 to settle this, install finally started at 3:30, after 6.5 hours of my waiting. Problems: besides the long wait period,how ca...
From Best Intentions III 15 - Ft Natural Brown 68.3-oz sq yard High-performance polyester Textured Indoor Carpet
Hi Bonnie,Thank you very much for giving a five-star review for the Best Intentions III carpet in the color Subtle Clay. We are thrilled to hear that...
Defective
Would Not RecommendI would never buy another carpet from Stain Master. This carpet has a defect in it that will never come out and Lowe's is giving me the run around on this problem. If I have learned anything from this is never let Lowe's install anything for you because if you have a problem they will just jerk you around. In the photo I put on here you can see a line on the carpet that will not come out.
Hello LW63, We regret to hear about your issue. Please feel free to contact our Consumer Concierge Team at 844-742-7429 or email askshaw@shawinc....
Hello dogsneverlie, thank you for your review of our Best Intentions II 15- Ft Rerooted Nature Textured Indoor Carpet @ Lowe's! We are very h...