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Paper Towel

Ratings & Reviews for SCOTT Paper Towel

4.2
133
Review
 4.2 out of 5
133 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product appears to have undergone a decline in quality, with customers reporting that the rags are now less durable, absorbent, and effective compared to the previous version. Many customers express frustration with the changes, stating that the old product was far superior and better met their cleaning needs. Some have even switched to alternative brands due to the drop in quality.

Customer review summary generated by AI, including incentivized reviews.
133 Customer Reviews

Sad you ruined rags in a box

Would Not Recommend

You made them thinner and put that mesh in them and softness gone THEY SUCK I have been buying them for 20 year you lost this customer sad could leave a great towel a lone had to screw it up

November 25, 2021

From scottbrand.com

Response from Kimberly Clark

We're sad to hear this, GeraldA, and can assure you that quality is very important to us. Feel free to give us a call at 800-241-3146 (Monday-Friday, ...

Kimberly ClarkNovember 29, 2021

Great feature

Would Recommend

[This review was collected as part of a promotion.] Great feature Great feature Great feature Great feature

November 23, 2021

From scottbrand.com

Smaller and not as soft now

Would Not Recommend

I’ve been a lifelong customer and buy about 6 boxes of these Rags in a box per year. This last order guess what??? The rags are different! Small than the original and not as soft. Come on Scott!! Where are the usual towels I’ve come to know and love??

November 8, 2021

From scottbrand.com

Response from Kimberly Clark

We are truly bummed to read your review but appreciate your honesty. We only want to deliver quality tp so if you'd like to share any extra details or...

Kimberly ClarkNovember 10, 2021

I want my money back!

Would Not Recommend

I have been using these rags for years now. Until my recent purchase I was very happy with them. This last lot of them I bought do not perform as well as usual. They are not nearly as absorbent or soft.

November 8, 2021

From scottbrand.com

Response from Kimberly Clark

We are truly bummed to read your review but appreciate your honesty. We only want to deliver quality tp so if you'd like to share any extra details or...

Kimberly ClarkNovember 10, 2021

Poor Product Quality

Would Not Recommend

I'm on my 3rd box of Rags in a Box. A box usually lasts a few years. Not this current box though. I have to use 50% more product to get the job done. Once I'm finished with my project I spend time cleaning up the bits of rags that fall to the floor and my workbench. I've been using these for home clean up jobs and for maintaining my road bicycle. This new box is very frustrating. The rags rip and shred very easily. They are not nearly as absorbent as the previous version. They do not hold up as ...

August 29, 2021

From scottbrand.com

Response from Scott Brand

We're disappointed to hear this, Ande, because we always want you to be satisfied when using our products. If you'd like to speak with us personally a...

Scott BrandAugust 30, 2021

Want be Using Sotts Rags in a Box any Longer

WHY DID YOU CHANGE THE WAY RAGS IN A BOX ARE MADE? I have been purchasing a case (8 boxes) of Rags In A Box every 1 month for the past 6-10 years. We have used them instead of the traditional paper towels in our home and also in our work environment because they were absorbent, sturdy and did the job so much better than traditional paper towels. My wife by accident had even washed several in pants pockets and went so far as to iron several which was amazing the way they worked even as a wash. (...

July 18, 2021

From scottbrand.com

Response from Scott Brand

We never want to leave you feeling dissatisfied, kevinw. We want to learn more from you and help, so please reach out to us by calling 1-800-241-3146 ...

Scott BrandJuly 19, 2021

Love to use these on cleaning day they are convenient and the box fits easily under the kitchen sink. These are great for cleaning incidents with kids or pets. You may have to use 2 or 3 for your mess but it gets the job done and can also be used for paper towel products while eating or preparing dinner but having to wash hand between dishes or ingredients.

June 23, 2021

From influenster.com

I use these at work. They are very durable and sturdy! They're very absorbent as well. I like that they come in the box so I can keep it under my desk.

April 11, 2021

From influenster.com

Why did you change the way Rags In A Box are made?

Would Not Recommend

I have been purchasing a case (8 boxes) of Rags In A Box every 6 months for the past four years. We have used them instead of the traditional paper towels in our home because they were absorbent, sturdy and did the job so much better than traditional paper towels. I have been purchasing Rags In A Box by the case for use in our home for the past 5 years. Instead of using traditional paper towels for cleaning, spills, washing windows, outside work and - even garage clean-up, we found Rags In ...

March 15, 2021

From scottbrand.com

Response from Scott Brand

We appreciate your honest review, Domino. This product is a Kimberly Clark Professionals product. It has our name on it, but they will be the ones to ...

Scott BrandMarch 15, 2021

It’s great product we should try it and use it it’s great for to try on and also make you feel like you are thinking out of the box very great feeling after using it try it and make yourself more confident

July 10, 2020

From influenster.com

Terrible now

Would Not Recommend

They can say they haven't made changes, but they used to have a quilted texture to them and where very, very durable-we've used them for years with great results. Now, they are smooth, and just fall apart quickly as other have written. Very disappointed, especially for what they cost. So then we tried a box of the blue "shop" towels hoping they would be stronger, but they are just as bad as the white ones. A complete waste of money if you need durable disposable towels. Another good product do...

July 7, 2020

From scottbrand.com

Response from Scott Brand

You deserve to have a product that you love and can trust, KennyD. Please consider sharing additional details about your recent experience with our pr...

Scott BrandJuly 8, 2020

Super durable, more than get the job done!! You can get a lot of use out of one rag. 10/10

May 22, 2020

From influenster.com

Soooo durable! Great product, one sheet goes a long way! Perfect for tough spills and clean up!

May 21, 2020

From influenster.com

These rags are extremely helpful in the garage. I use them on windows, interior, for changing oil, and more. They work with some products better than others, but they work well on multiple surfaces. I wish they came out of the box like a tissue, rather than tear off style.

May 11, 2020

From influenster.com

Downgraded ?

Would Recommend

These were a great product for what we needed them for. We used them for a hot melt glue cleanup. What we have been getting are simply not as durable and rip apart when used for the same application. See picture for the obvious change between the 2. We need the bottom rags. I suppose my point is either we did in fact make a change or there is a QC-QA issue.

September 5, 2019

From scottbrand.com

Response from Scott Brand

Hi! Aside from packaging, we haven't made any changes to this package in over 7 years, so the changes you're seeing are unexpected. Please consider sh...

Scott BrandSeptember 5, 2019

Grade went down

Would Not Recommend

Scott rags in a box used to be tough and robust but now they are the same as regular paper towels sold in the grocery store, only thicker. They changed the product recently. View the original rags on the right and the new rags on the left. The new rags rip apart like tissue paper. Not recommended for any kind of shop use except to wipe up spills.

April 9, 2019

From scottbrand.com

Response from Scott Brand

Hi! We haven't made any changes to the quality of our Scott Rags in quite a few years, so it's disappointing you're seeing some differences,vinrx7. We...

Scott BrandApril 9, 2019

Extra strong

Would Recommend

I keep a box of these rags in my truck at all times. I use them for everything. Cleaning up spills, windows, oil changes, hand towels, cleaning firearms and fishing equipment. I even have a custom cover for the box. Wish Scott made them as well.

June 2, 2018

From scottbrand.com

good

Would Recommend

[This review was collected as part of a promotion.] good good good good good good good good good good good

March 22, 2018

From scottbrand.com

Love thiese but new box won't pop up.

There is no "start" sheet. I tried to pull one up from the middle but only succeed in tearing off little pieces.

September 24, 2017

From scottbrand.com

Love Scott Rags in a Box

Would Recommend

Use them for lots of things! Are they lintless ? Can they be used on eyeglasses?

August 28, 2017

From scottbrand.com