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RACO 1 -Gang Metal New work/Old work Round Electrical Box

Ratings & Reviews for Hubbell RACO 1 -Gang Metal New work/Old work Round Electrical Box

4.2
115
Review
 4.2 out of 5
116 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This floor outlet product received mixed reviews. Some customers found it well-engineered, attractive, and functional, while others encountered installation challenges and quality issues. Positive aspects include the adjustable depth, sturdy metal construction, and professional appearance. However, many struggled with the installation process, citing misleading templates, stripped screws, and unclear instructions. Compatibility issues were also reported, with the outlet box being too deep for certain floor types or electrical plugs. The cover mechanism was also a point of contention, with some finding it difficult to open and close. Overall, the product can be a good solution, but the installation and quality control need improvement.

Customer review summary generated by AI, including incentivized reviews.
116 Customer Reviews

Nice to have an outlet in the floor

Would Recommend

Straightforward instructions. Easy if you don’t mind cutting into your floor. Looks good in place.

May 11, 2026
From RACO 1 -Gang Metal New work_SLASH_Old work Round Electrical Box Verified Purchaser
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Looks great! Looks can be deceiving

Would Not Recommend

It looks like a great product. The rubber pieces are not easily opened for access and looks like it will be a problem in the future. The plug is not flush so whenappliance is plugged in the plug can be bent as the top of the plug sticks partially out. The metal plate takes a screwdriver to open it to plug in an item. It should come with a tool like like paint can opener so you can open it.

April 26, 2026
From RACO 1 -Gang Metal New work_SLASH_Old work Round Electrical Box Verified Purchaser
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Response from Hubbell Product Expert

Proper installation requires the box to be driven down from the finished floor 1-5/8”, to allow for standard, molded plugs to be concealed below the ...

Hubbell Product ExpertApril 29, 2026

HubbellRacoTaymacBell

Nice fit & finish while hiding electric plug

Would Recommend

1. Nice brass finish. 2. Quality materials and construction. 3. Convenient adjustment features for floor thickness. 4. Clever deep/recessed outlet that allows electric cord plugs to be hidden below floor level. 5. Cover door has a spring lock pin that is very stiff and requires a pry tool to open.

March 13, 2026
From RACO 1 -Gang Metal New work_SLASH_Old work Round Electrical Box Verified Purchaser
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Always check the box to make Sure all parts there

Would Recommend

Floor Outlet

February 21, 2026
Verified Purchaser
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High quality materials

Would Recommend

Kit included everything needed for install

January 19, 2026
From RACO 1 -Gang Metal New work_SLASH_Old work Round Electrical Box Verified Purchaser
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Better solution for floor outlets

Would Recommend

Fairly easy install and the customer love the finish. The ability to use the outlet with the lid staying down is very nice touch too.

December 3, 2025
From RACO 1 -Gang Metal New work_SLASH_Old work Round Electrical Box Verified Purchaser
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Floor outlet

Would Not Recommend

Does not fit existing boxes in the floor

November 29, 2025
Verified Purchaser
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Response from Hubbell Product Expert

The product is a floor box kit that includes a floor box. It is not intended to work with other manufacturers versions or styles. The existing floor ...

Hubbell Product ExpertDecember 1, 2025

styles. The existing floor box needs to be removed, and replaced with the 6239NI kit. />

The Template is too small / Instructions lacking

First, the template is way too small. The hole probably needs to be at least a half inch larger than what the template shows. Second, there should be more instructions regarding procedure. It would save a lot of trips running between floors.

November 4, 2025
Verified Purchaser
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Response from Hubbell Product Expert

Hi Sean, This is the first complaint that we have received pertaining to the template. We have looked at the template and it is correct. If you shoul...

Hubbell Product ExpertNovember 5, 2025

HubbellRacoTaymacBell

Easy to Install

Would Recommend

Great easy to follow directions with a cut out pattern. Really like the outlet recessed so the cord end is below the floor.

September 5, 2025
Verified Purchaser
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Response from Hubbell Product Expert

Thank you for your feedback on the RACO floor box and that you liked the design and easy to follow directions. Read More

Hubbell Product ExpertSeptember 8, 2025

HubbellRacoTaymacBell

Not easy to install, but nice

Would Recommend

I'm a journeyman electrician and I use these floor boxes often. yes the installation is a bit frustrating, but the end result is perfect. here's what I do. first I cut out the template that comes with the instructions. then I drill four 2" holes with a hole saw and then cut out what's left.

July 12, 2025
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Great solution for open space outlet.

Would Recommend

Product was well built and easy to install. Instructions were a bit vague but was able to go online and watch some helpful installation videos resulting in a professional looking installation.

June 11, 2024
Verified Purchaser
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Poor product. Search furhter.

Would Not Recommend

This poor product should be removed from the market until it is re-engineered. It should be engineered to fit a hole saw cut hole, so the cutout is easy & precise. The parts should be re-engineered to fit together neatly so there is NO ambiguity. And its silly little door should NOT need two screw drivers to open. This product will be replaced as soon as I find the one which this products aims to be. Recommend to a friend? Ha. Not hardly.

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Response from Hubbell Product Expert

The template provided in the installation manual with all of the products is intended to give an exact size opening for the included rectangular box....

Hubbell Product ExpertJune 3, 2024

HubbellRacoTaymacBell

American made!

Would Recommend

Well-made, thoughtfully engineered with excellent directions.

April 6, 2024
Verified Purchaser
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floor plugs

Would Recommend

easy to install

March 21, 2024
From RACO 1 -Gang Metal New work_SLASH_Old work Round Electrical Box Verified Purchaser
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Brass Floor outlet for hardwood or carpet floors

Would Recommend

I'm completely happy with this Brass covered receptacle out and metal box. It looks great and the moveable cover works perfectly. I really like that your actual cord end plug from your lamp, etc., is completely below the floor surface. I would suggest that you cut the hole in your floor very slightly larger than the instructions provide because if you cut it right on the line of the provided template your metal box will NOT fit into your hole. I cut out the template provided and then drew a ...

March 17, 2024
From RACO 1 -Gang Metal New work_SLASH_Old work Round Electrical Box Verified Purchaser
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Great product for the price

The product is true to color and was durable. My electrician installed it in my floor where I plan to place a remote reclining chair. The plugs are recessed, which work great.

March 7, 2024
Verified Purchaser
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