Ratings & Reviews for Project Source Rough brass 2-handle Deck-mount Utility Faucet
Ratings may include incentivized customer reviews.
What Customers Are Saying
This utility faucet has a mix of positive and negative attributes. Customers found it to be sturdy and functional, with a solid brass construction. However, many reported issues with the faucet leaking, either from the connections or the faucet itself, often within a couple of years of use. Some also found the handles difficult to operate. While the faucet may work well initially, there are concerns about its long-term durability and reliability.
Customer review summary generated by AI, including incentivized reviews.Laundry sink faucet
Would Recommendit was a perfect match
Verified Purchaser
Broke in 2 years.
Would Not RecommendThe body of the faucet is heavy brass and worked well, but the very thin spout broke off making the entire faucet worthless.
Good
Would RecommendGood product
Verified Purchaser
Bad Castings
Would Not RecommendI bought 2 faucets as replacements. The castings are bad with pitting in the area on the inside sealing surfaces where the O-rings makes contact. They also have sharp edges inside.
Verified Purchaser
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Don’t forget the block
Would RecommendEasy install
Verified Purchaser
Do Not Buy / Poor Product - Defective Spout
Would Not RecommendDo not buy. I couldn't get 2 years out of this product. You'll be out of the cost of the faucet plus whatever was paid to the plumber. Why does the spout fail and turn pink over time? Is the spout made of cheap plastic and not a code worthy product. I am very upset and disappointed.
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Horrible!!!!!
Would Not RecommendHorrible durability! Breaks EASY! You would think "wow it's got weight to it so it's great" BUT NO! I was screwing into the mounting block and the metal or whatever it is made of SNAPPED OFF! TRASH ITEM
Verified Purchaser
Hello, we are sorry to hear this is your experience. We would like to further discuss your warranty options. Please send us a message to support@...
Spout is plastic.
Would Not RecommendThe spout is not brass. It is cheap plastic made to look like brass. This should be disclosed prominently in the product's information.
Verified Purchaser
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Great faucet
Would RecommendThe quality of this faucet is what I needed for the laundry room.
Verified Purchaser
Junk
Would Not RecommendThe spout broke off within two years. It is made of low quality thin metal that is paper thin. Spend the extra $20 and get a good one.
Hello, we are sorry this is your experience with our product. Please contact us so we can resolve your issue. Please send us an email to support@...
Hello, we are sorry to hear you are experiencing this issue with your faucet. Please contact our customer service team at support@hwcares.com and...