Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the replacement flaps for their perfect fit, ease of installation, and exceptional durability. Most note the flaps fit precisely like the original and install in minutes with just a screwdriver, eliminating the need for full door replacement. Reviewers highlight that original flaps often last many years, with some lasting over a decade, and appreciate the repeat-purchase value. Many report the new flaps restore a tight seal and prevent pests like flies from entering while allowing pets unrestricted access. A few mention minor cold-weather seal concerns or fit discrepancies, though these represent a small fraction of feedback. Overall, customers strongly recommend the product for its reliability and long-term value.
Customer review summary generated by AI, including incentivized reviews.Replacement dog door flap
This is a replacement flap for the PetSafe dog door that is in my storm door. The flap was not difficult to install. However, just a few days later the flap came off of the original screws because the holes in the flap were able to stretch over the heads of the screws as my dog went in and out. The holes did not tear. I fixed it with very thin washers placed between the screws and the flap. Luckily I had some washers to fit. Hopefully this holds. Wish the product came with washers or something s...
From PetSafe
Faps work, but difficult design
The flaps do what they are supposed to do, but they are unbelievably difficult to install. I tried for a long time, then hired a professional Handyman. He tried for a long time, then gave up. I hired a second Handyman. He tried for a long time, and finally got it.
From PetSafe
They Don't Last!
Would Not RecommendThey last about 9 months. I have 2 large dogs and they go in and out a reasonable amount. I just ordered another pne of these and I am super frustrated because they don't last. I wish I could change to another pet door but I already cut a hole in my door for this one to fit. I would stay away from Petsafe doors.
From PetSafe
Doggie Doors are Great for big or small dogs
Would RecommendWe have used doggie doors for years for our chihuahuas and labs and they are great.
From PetSafe
Fits like a glove and easy to replace
Would RecommendI've had the same dog door on our patio for years and needed to replace the flap -- this is a good weight and matches the original product (which is a pleasant surprise since it seems that everybody is doing things cheaper these days). Appreciate getting a replacement that is going to like like the original!
From PetSafe
Easy to order and replace- wish I'd done it sooner
Would RecommendI almost ordered a whole new door but then thought to look and see if the flap could be replaced. So glad I did - it was easy to find out which flap I needed based on the number of screws and so easy to install the old and replace with the new. It first there were a little warping on the side which didn't close fully but as the flap hung it flattened itself out.
From PetSafe
We're sorry to hear the flap on your door has been damaged! Though it is normal to replace flaps over time and flap lifespans will vary for each home...