Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the replacement flaps for their perfect fit and ease of installation, with most noting they install in minutes using existing screw holes. Reviewers consistently highlight durability, with many citing 6 to 11 years of daily use before needing replacement. Several mention the new flap seals better than the original, improving energy efficiency and keeping out insects. A few report minor fit inconsistencies or seal issues in windy conditions, but these are rare. Overall, customers trust the product's longevity and value it as a cost-effective solution to extend their pet door system's life.
Customer review summary generated by AI, including incentivized reviews.They Don't Last!
Would Not RecommendThey last about 9 months. I have 2 large dogs and they go in and out a reasonable amount. I just ordered another pne of these and I am super frustrated because they don't last. I wish I could change to another pet door but I already cut a hole in my door for this one to fit. I would stay away from Petsafe doors.
From PetSafe
Doggie Doors are Great for big or small dogs
Would RecommendWe have used doggie doors for years for our chihuahuas and labs and they are great.
From PetSafe
Fits like a glove and easy to replace
Would RecommendI've had the same dog door on our patio for years and needed to replace the flap -- this is a good weight and matches the original product (which is a pleasant surprise since it seems that everybody is doing things cheaper these days). Appreciate getting a replacement that is going to like like the original!
From PetSafe
Easy to order and replace- wish I'd done it sooner
Would RecommendI almost ordered a whole new door but then thought to look and see if the flap could be replaced. So glad I did - it was easy to find out which flap I needed based on the number of screws and so easy to install the old and replace with the new. It first there were a little warping on the side which didn't close fully but as the flap hung it flattened itself out.
From PetSafe
Easy installation
Would RecommendThe flap matched the door frame and was easy to install.
From PetSafe
Disappointment
Would Not RecommendWe got a Larson storm door with the petsafe dog door. If there is a slight breeze, the flap opens. It was an absolute waste of money. I don’t know why such an expensive door would have such a poorly made dog door in it.
From PetSafe
We're sorry to hear you've had difficulty with your door! Though any flap will naturally be affected by strong winds, if your flap is blowing open ver...
Door is great, instructions not so much
Would RecommendI have to admit that I'm not a great DIYer. I really need good instructions! The instructions that came with the replacement door didn't resemble the door set up that's on my porch, so it took me over an hour to figure out how to replace it. I finally did, and it's worth it, but I do wish it was easier.
From PetSafe
Works great
Would RecommendMy husband installed ours about 3 years ago. I have 2 large (60 pounds each) Shetland sheepdogs. They fly through that flap a hundred times a day. If you know Shellie’s, you know the slightest or imagined noise gets them running. I am just now thinking of a replacement flap because of one very small ( about 2 inches) break on the one bottom side. This has worked great for me.
From PetSafe
We love hearing that this flap has held up so well for you and your dogs for so long. Thank you for taking the time to share their experience with us!...
We're sorry to hear the flap on your door has been damaged! Though it is normal to replace flaps over time and flap lifespans will vary for each home...