Ratings & Reviews for Pergo (Sample) TimberCraft +WetProtect with Underlayment Attached Chester Ridge Hickory 12-mm T x 7-1/2-in W Waterproof Laminate Wood Flooring
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Pergo TimberCraft laminate flooring is a mixed product. Many customers found it to be beautiful, durable, and easy to install, with convenient integrated underlayment and a realistic wood-like appearance. However, some reported installation difficulties, such as trouble locking the planks and damaged edges. There were also concerns about the flooring not being truly waterproof, with some experiencing swelling and damage from spills. While the overall quality was praised, a few customers felt the product was overpriced.
Customer review summary generated by AI, including incentivized reviews.Darker when put down.
Would RecommendLooks gorgeous in our room!
From TimberCraft +WetProtect with Underlayment Attached Spring Bank Oak 12-mm T x 5-1_SLASH_4-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 15.46-sq ft _SLASH_ Carton ) Verified Purchaser
Delivery was a mess!
Would RecommendI got at least 6 emails and as many texts, telling me all different times for delivery. 8 am to 12 pm, 7 AM to 7 PM, 11 AM to 11 PM, a call to say driver was on his way about 3 PM, then another text to say he was at his last stop and would be to us next at 4:15, after delivery was already made!!!! My daughter asked the driver to stack the 15 boxes to leave room for a car in the garage, he refused and left them on a pallet. She asked him again, to stack them and he again refused, asked her if she...
Quality product + DIY friendly
Would RecommendThis is our third time using this flooring. It’s great for DIYers, you really get the hang of it when you get going!
From TimberCraft +WetProtect Lathrop Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi S Jane Home. Thank you for your feedback of the TimberCraft +WetProtect Lathrop Oak Waterproof Laminate. We appreciate your continued confiden...
styles, colors, and innovations is ongoing so please keep in touch! - Shanna />
Garbage product and Lowe's DOES NOT CARE
Would Not RecommendI am an experienced remodeler, at it for 30 years. This product has a beautiful finish - I'll say that much - but the design of the snap lock system is complete trash. I am going over new 3/4 TNG OSB, so it's a very flat, clean surface. It is impossible to keep the rows together during the assembly process. The boards do not lock together without a lot of force, and they separate as you move from row to row. After about 10 hours of frustration I gave up and took the lot of it back to Lowe's...
Hi, Mike. Thank you for your review of the TimberCraft +WetProtect Chester Ridge Hickory Waterproof Laminate. We are sorry to hear about your exp...
Will not withstand any spills/pet accidents
Would Not RecommendBought on sale early 2025 - spent thousands to have it professionally installed throughout our house, not in kitchen/baths. If you have cats or dogs who might throw up or pee or spill something on your floor, this floor will be ruined. Can only be cleaned with water. We have major buyers remorse.
Hi airhead41. This is Shanna with the Pergo team. We are sorry to hear the TimberCraft +WetProtect Chester Ridge Hickory Waterproof Laminate did ...
Deformed
Would Not Recommend1 out of 3 boxes deformed. The grooves need to be shaved with a razor blade just so they fit. Not worth the money
From TimberCraft +WetProtect Harkness Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Mwww. Thank you for your review of the TimberCraft +WetProtect Harkness Oak Waterproof Laminate. Pergo is dedicated to ensuring our customers ...
Damaged box
Would RecommendOne box on the top of the pallet was damaged, should have been removed and replaced.
From TimberCraft +WetProtect Vintage Farmwood 12-mm T x 6-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 18.14-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Flooring. Thank you for your review. We are sorry to hear about the damaged carton you found in your shipment. Please reach out to your local Lowe...
Absolutely gorgeous
Would RecommendI had the vintage farmwood installed in my den and son's bathroom. It is absolutely gorgeous. It is some of the prettiest flooring I've seen. The colors compliment everything. It feels so sturdy and strong. I am a satisfied customer!
Hi Kacihelene. Thank you for you review of the TimberCraft +WetProtect Vintage Farmwood Waterproof Laminate. We are glad this style has updated a...
style has updated and refreshed your interior space and know you will be pleased with the quality and performance that TimberCraft offers. - Shanna />
Flooring
Would Recommendlove the flooring
From TimberCraft +WetProtect Harkness Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi zane. Thank you for your review of the TimberCraft +WetProtect Harkness Oak Waterproof Laminate. We are glad you are enjoying your new worry-f...
Easy installation
Would RecommendIt looks beautiful
From TimberCraft +WetProtect Vintage Farmwood 12-mm T x 6-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 18.14-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Tracie. Thank you for your review of the TimberCraft +WetProtect Waterproof Laminate. We’re delighted to hear Vintage Farmwood looks great in ...
style featuring a mix of multiple color boards from rich chocolates to greys and medium browns gives you the ability to create a truly custom look. We love hearing from our customers! - Shanna />
Hi Spotte. Thank you for your review of the TimberCraft + WetProtect Waterproof Laminate. We are delighted to hear the red oak style and authenti...
style and authentic texturing of Spring Bank Oak has updated and refreshed your space. We hope you will continue to come to Pergo for all your flooring needs. - Shanna />