Ratings & Reviews for POLYWOOD Vineyard 3 -Piece Patio Conversation Set with Gray Revolution Cushions
Ratings may include incentivized customer reviews.
What Customers Are Saying
The outdoor furniture set is praised for its quality, comfort, and ease of assembly. Customers describe the rocking chairs as great, comfortable, and sturdy. The furniture is reported to be well-made and durable, with high-quality cushions. However, some customers have experienced quality control issues, with missing or damaged parts, as well as issues with the color not matching the description. The instructions could also be clearer. Overall, the consensus is that the furniture is excellent in quality and comfort, but the reliability of the ordering and delivery process is a concern for some.
Customer review summary generated by AI, including incentivized reviews.WORST PROJECT WE HAVE EVER PUT TOGETHER
WORST THING IVE EVER PUT TOGETHER IN MY LIFE. I’ve bought some pretty cheap stuff in my lifetime but for the price tag on this WOW. None and I mean NONE of the holes line up. One chair took us over an hour each time and LOTS OF FRUSTRATION. Poor poor design
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Vineyard rockers
These were so easy to assemble and they’re so sturdy. Love them! Great addition to the back yard.
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The perfect set for our porch!
These chairs were easy to assemble, feel substantial and comfortable, and give our space a clean, fresh look! A big hit with my husband- the rocking chair aficionado! We’re very pleased. Thanks!
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Rocking chairs
Very comfortable and ease in rocking. A few people commented that they would prefer a higher back as no support for neck
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Rockin Rockers!
Love our deep seating rocker set. So easy to assemble and I think they look great! Extremely comfortable too. This is our third Polywood purchase so we know it is durable and will last.
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My happy place!
The instructions could have been clearer! But the finished product is fabulous!
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Hello Mary! We're delighted to hear that the Vineyard Deep Seating set is your happy place! Thank you for your feedback on the instructions. We'll pas...
Great chairs, comfortable. . . just need strap to hold them to chair.
I love these chairs! They were fairly easy to put together and very comfortable. I like the heavy weight as we are in windy Oklahoma so I am hoping they won't blow around like our old ones did. To that effect I wish the cushions had velcro straps to hold them on the chair. If they had the straps, I would have given 5 stars.
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Hi Laurel, Thank you for taking the time to share your thoughts with us! We're glad you think the chairs are great and comfortable! Thank you for ch...
Deck bliss
Absolutely the most comfortable patio seating we have ever purchased. The chair cushions are super thick and the fabric is fantastic.
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Lovely design, but quality control
Lovely design, but quality control could use some attention. One of the three inch screws it shipped with was defective (at least a half inch short of 3") and naturally there were no extras. In addition, many of the pre-drilled holes were off-center, crooked or otherwise misaligned, making assembly much more difficult that it needed to be.
From POLYWOOD
Hi Edward, Thank you for your feedback. Thank you for bringing your concerns about our product quality to our attention. We sincerely apologize for a...
Well worth it!
Amazing quality! Very easy to put together, cushions are very nice and supportive. Can't wait to have a glass of wine and look at our lovely backyard!
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My Polywood collection is growing!
I own a set of rockers, 4 Adirondack chairs, dining table and chairs for 6 and 2 chaise loungers. This furniture is a must is you live by the ocean. We get very high winds and needed heavy furniture that could stand up to year round weather on the East coast. I have been wanting a conversation set for a small area. When I found these were in rockers I was extra excited to get them as a birthday present from my husband. Very comfortable and fit our space perfectly.
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Love this furniture
Absolutely love the furniture. Also bought another deep seating set to go under my new gazebo.
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Lowes & Polywood ping-pong match
Would Not RecommendOrdered thru Lowes on 5/28/24 with est delivery for June 7th-10th. As of June 7th, Lowes website still said "preparing your order" with delivery date for June 10th. Lowes customer service had no idea where things stood, and trying to get Polywood on the phone was impossible ("rather heavy call volume" and "38+ minute hold time" but feel free to use their Chat = BOT). Lowes supervisor had no better luck contacting Polywood, It took an email from me requesting order status and threat to cance...
Hi Jeff, Thank you for sharing your detailed feedback regarding your recent experience with your order. We sincerely apologize for the inconvenience ...
These chairs are super-comfortable and
These chairs are super-comfortable and good looking. We’ve been on our front porch so much more since they’ve arrived since it is really now an outdoor living room. These are substantial pieces we expect to enjoy for a long time.
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Missing hardware
I am waiting on a response to my request for the screw pack for my chair Will be great when I receive the material Love the product but need to receive the materials and soon Thank u
From POLYWOOD
Hi Charles, Thank you for your feedback. We apologize for any difficulties you may have faced during assembly, that is not the experience we strive f...
Hi Hannah, Thank you for sharing your experience. We're truly sorry to hear that assembly was so frustrating and didn’t meet your expectations. We und...