Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the smart watering timer for intuitive setup, app-based control, and weather-aware scheduling that automates irrigation across multiple zones. Many highlight remote Wi-Fi management and convenient automation as major upgrades. However, several report persistent Bluetooth connectivity issues with limited range and frequent disconnections requiring app restarts. Some describe sudden failures after weeks or months, raising durability concerns, while others note plastic build quality issues. Despite these drawbacks, most customers find the automation features worthwhile and appreciate years of reliable operation when the system functions properly.
Customer review summary generated by AI, including incentivized reviews.Brilliant features, only lasted one growing season
Would Not RecommendI loved this purchase last summer - super convenient, easy to use, set up, seemed to work well. Stored appropriately in my heated garage (not below freezing), drained, batteries pulled and then this spring when I went to use it again popped some fresh batteries in and the thing wouldn't turn on - electric board was corroded. Not worth the price for one growing season.
Easy setup
Would RecommendWorks well and was easy to set up
From 1 Output Port Smart Compatible Stationary Digital hose end timer Verified Purchaser
Just what I needed
Would Recommend4 zones is just what I need.
Wishful thinking
Would Not RecommendDoesn’t work consistently
Hey there, Our Orbit support team is happy to help with any programming questions or concerns you run into. We can be reached by phone at (800)488-61...
Easy instructions and set up
Would RecommendEasy set up
From 1 Output Port Smart Compatible Stationary Digital hose end timer Verified Purchaser
4 Output Port Digital Hose
Would RecommendI pared this digital hose timer in and the B-hyve which it has to have to work and it works great! First time it would shut off after a minute, but we unplugged everything, plugged it back in and it works great!
non existent access to customer support
Would Not RecommendBought the hub and 2 units. I tried to see if I could login from a browser rather than the android app. It did not see my password as valid. So I clicked on the "forgot password" and it said it would send a link to my email address. Got an email - no link in it. So I clicked on the included link to contact tech support by email. Reply cam back from Orbit "You’ve reached an email address that is no longer working, or we’re experiencing a technical issue on our end." My conclusion is this c...
Hey there, I'm sorry to hear that you ran into issues accessing your account and reaching our support team. While we are generally not available ...
Good quality timer
Timer is very reliable and easy to program
From 1 Output Port Smart Compatible Stationary Digital hose end timer Verified Purchaser
Cheap Product
Would Not RecommendPros: easy small scale watering installation. In theory the Bluetooth capability makes an easy activation/deactivation. Cons: Bluetooth connections are weak no matter how close you are. I purchased 2 and both have to reconnect every time you need to use it i.e. once to manually run, again if you change your mind immediately to turn it off. Worst are the plastic male hose attachements that don't seem to be standard thread and become stripped with the slightest error, rendering that connection u...
Hey there, I'm sorry to hear that your timer's Bluetooth features did not work as easily as it should have. Our Orbit support team is happy t...
Great product
Would RecommendThe fact that I can control the timer over Wi-Fi is the best. You do have to buy a separate piece of equipment in order to do that. I think it’s well worth the money.
Great WiFi water timer
Would RecommendVery happy with this WiFi water timer. It was easy to set up and has a lot of options to meet your needs.
Malfunctions & Poor Customer Support
Would Not RecommendI bought 2 of four port timers plus the wi-fi hub. I invested a significant amount of money in this system. It was incredibly difficult to set up initially. I had to delete the timers from the app several times and start over before I finally had a functioning system. A couple weeks after installing we left for vacation for 12 days. I came home to find that my vegetable garden and potted plants had not been watered in quite a while. Everything is bone dry. BOTH timers have the same issue. They a...
Hey Elizabeth, I'm very sorry to hear about the lack of support you received when contacting our support team. We are unable to provide support o...
Great for a single flower bed
Would RecommendEasy to operate
From 1 Output Port Smart Compatible Stationary Digital hose end timer Verified Purchaser
Hey Sarah, I'm sorry to hear that this timer did not hold up after being stored inside over the winter. Our Orbit support team is happy to discus...