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16 -Station Digital Wi-Fi Compatible Indoor/Outdoor Smart Compatible Irrigation Timer

Ratings & Reviews for Orbit 16 -Station Digital Wi-Fi Compatible Indoor/Outdoor Smart Compatible Irrigation Timer

4.1
580
Review
 4.1 out of 5
580 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mixed reception. Many users found it easy to install and program, with a user-friendly app providing convenient remote control and scheduling. The weather-based smart watering feature was praised for its efficiency. However, several customers reported issues with Wi-Fi connectivity and pairing, leading to unreliable operation. Some also experienced hardware failures over time. Overall, the product works well for many, but has reliability and connectivity problems that may be a concern for some users.

Customer review summary generated by AI, including incentivized reviews.
580 Customer Reviews

Failed in 2 years

Would Not Recommend

Do not buy this product. We had it mounted inside our garage about 20 ft from the router on the other side of a wall. It was a bit flaky from the beginning and would at times disconnect, but it ran. Bought this in April 2021, It died in July 2023. "No AC" error on the display screen. The wall plug was still live and the internal transformer was still producing 27.8 volts to the mainboard. Did all the troubleshooting with no results. Was on a chat for a warranty request with Orbitz for an ...

July 22, 2023
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
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Response from OrbitIrrigation

Hey David, I'm sorry to hear that the timer developed a power issue after the warranty period had ended. If you'd like to give us another cha...

OrbitIrrigationJuly 27, 2023

OrbitIrrigation

Product failed after installation

Would Not Recommend

It won’t connect to Wifi nor Bluetooth and when pressing the dial the display reads “Fail”…. The manual is nonexistent, with the included Quick Start Guide it won’t even tell you where the Reset Button is located, found the Reset by watching Youtube. Pressing the Reset did nothing, so did unplugging and plugging back in…. When I purchased this sprinkler timer there was a note inside the box which read “Do not return this timer to the store, contact the Orbit customer service” I guessed the retu...

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Response from OrbitIrrigation

Hey there, I'm sorry to hear about your experience with our Orbit support team. We would be happy to help troubleshoot the fail error you have en...

OrbitIrrigationJuly 18, 2023

OrbitIrrigation

Poor Customer Service no calls returned

Would Recommend

My Orbit 12 Station strinkler controoler Model 57950 has stopped running the three watering cycles that are programed. I've called Orbit for several days with no one answering, but their system says they will call back within 30", . I have not received a call back for several days. In the meantime my lawn is suffering.

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Response from OrbitIrrigation

Hey Bruce, I'm so sorry to hear about the issues you've faced in contacting our support team. Sometimes our callbacks can be blocked by a pho...

OrbitIrrigationJuly 18, 2023

OrbitIrrigation

Poor instructions and customer service

Would Not Recommend

Why must everything with irrigation timers be so incomprehensible? I am reasonably technically savvy, and all we are doing is watering the plants, right? After making the decision to retire my Rainbird system (mainly because the Rainbird menu is likewise incomprehensible), I bought the B-hive with high hopes. My old unit is hard wired, as are most units in suburban Phoenix. There is no standard 110 outlet anywhere near. No worries, I've hard wired many things before. Unfortunately, the B-h...

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Response from OrbitIrrigation

Hey there, I am sorry to hear you are unhappy with the Orbit B-hyve Timer. Our Orbit support team would be happy to assist you. Please try reaching b...

OrbitIrrigationJuly 19, 2023

OrbitIrrigation

Worth the Money

Would Recommend

Love how easy the setup and app platform to operate.

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Second one in a year

Would Not Recommend

This is the second one in the year that the power Supply went bad. Customer service is totally useless I will never buy an orbits again

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Response from OrbitIrrigation

Hey Wayne, I'm so sorry to hear about your experience with our customer support. If you would be willing to give us another try, our Orbit suppor...

OrbitIrrigationJune 22, 2023

OrbitIrrigation

Fantastic controller

Would Recommend

I've had this timer a year now & it works perfectly. I love the wifi feature! It streamlines working on the sprinklers by not needing to run back & forth turning on/off zones & when traveling, I can adjust the program to accommodate the weather. And programming through the app is so easy. I wish my old timer had broken sooner!

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Technology at its best

The ease of setup and function

June 14, 2023
Verified Purchaser
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Easy to install

Would Recommend

Exactly as described

June 12, 2023
From 12 -Station Digital Wi-Fi Compatible Indoor_SLASH_Outdoor Verified Purchaser
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Serious final QA issue

Would Not Recommend

Just purchased a b-hyve 12-station WIFI model. Setup was straight forward, but when I went to connect to different stations, it was obvious that the terminal label is misaligned. While I caught it this time, I'm getting old and may not remember to offset in the future.

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Response from OrbitIrrigation

Hey there, I'm very sorry to hear that this happened with your timer. Our Orbit support team would be happy to discuss this error with you furthe...

OrbitIrrigationJune 11, 2023

OrbitIrrigation

Finally Connected After Multiple Attempts

Would Recommend

Replaced my 20-year-old manual timer with the B-hyve 8-Station Wi-Fi Timer due to a smart controller rebate through my water provider. Was a little concerned about the negative reviews about Bluetooth and Wi-Fi connection issues. Easy to install but couldn't get it to connect to Bluebooth for probably 10 attempts. Pressed the reset button and unplugged the power supply and it finally connected with my phone that was less than a foot away. After connecting it was a breeze to add Wi-Fi. Initial se...

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It worked last year. This year it doesn't

Would Not Recommend

I should have listened to the sales associate. He said that many people had problems with it losing WIFI and having Bluetooth problems. But did I listen? No and now I'm paying the price! I will get another timer from a different manufacturer.

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Response from OrbitIrrigation

Hey Dave, I'm sorry to hear about the issues you had with the Wi-Fi connectivity of this timer. Our Orbit support team is happy to help troublesh...

OrbitIrrigationMay 29, 2023

OrbitIrrigation

Great product. The app is amazing.

Would Recommend

Easy to program. Installed and tested system in about 20 minutes. I control it via Wi-Fi from anywhere.

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worked for a year

Would Not Recommend

It worked for about a year but now it won't stay connected. I reinstalled the app and it made me create an account since it said my email did not exist. Took several resets to get it to connect to the app but quit working while testing the zones. Reset again and reinstalled the app (needed to create an account again!). I don't know which is the bigger piece of garbage, the controller or the app.

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Response from OrbitIrrigation

Hey Randy, We are sorry to hear the Orbit Indoor Timer did not Last for you. If you need further assistance we can be reached by phone at (800) 488-6...

OrbitIrrigationMay 23, 2023

OrbitIrrigation

Junk

Would Not Recommend

This will not connect to WiFi. The icon shows on the display but it will not connect at all.

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Response from OrbitIrrigation

Hey there, pur Orbit support team is happy to help with the connection and setup of our B-hyve watering timers. We can be reached by phone at (800) 4...

OrbitIrrigationMay 21, 2023

OrbitIrrigation