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Essentials Mosquito Control 3-Wick Metal Tabletop Citronella Candle

Ratings & Reviews for Off! Essentials Mosquito Control 3-Wick Metal Tabletop Citronella Candle

3.2
178
Review
 3.2 out of 5
178 Reviews


52% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product appears to have mixed reviews regarding its effectiveness in repelling mosquitoes and other insects. While some customers found it to be effective, especially when used outdoors, others were disappointed with issues such as the wicks not staying lit, the wax melting in heat, and the candle not providing adequate mosquito protection. The overall consensus seems to be that the product's quality and performance can be inconsistent.

Customer review summary generated by AI, including incentivized reviews.
178 Customer Reviews

I would not buy this again, ever.

Would Not Recommend

The wick won't stay lit. Bought them for a party and all the candles went out. I'm now scraping all the wax out and trying to restart...they go out. I'd like a refund, please!

July 1, 2021

From off.com

Response from offpwr

I'm so sorry to hear of your disappointment. We expect our OFF!® Citronella Candle to provide relaxing ambiance in any outdoor setting. For best perfo...

offpwrApril 21, 2022

Another sad story

Would Not Recommend

One wick was accessible and functional. The others, no matter how hard we tried, could not be cleared of the wax enough to light. Not one time.

June 24, 2021

From off.com

Response from offpwr

I'm so sorry to hear of your disappointment with our OFF!® Citronella Candle. So we can make this right, please give our team a call at 1-800-558-5566...

offpwrApril 21, 2022

Work

Would Recommend

Directions state do not repel mosquitoes but it does in close proximity. I've used these for years & they have pleasant sent.

June 11, 2021
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Complete and utter garbage

Would Not Recommend

Used once. Once I blew the candle out and the wax was soft, two wicks disappeared. Candle won't stay lit with one wick. Tried to find the other, and made a mess

May 6, 2021

From off.com

Response from offpwr

Hello. We're sorry to hear what happened with OFF® Citronella Bucket. We wouldn't expect this from our product, and have shared your feedback with the...

offpwrApril 21, 2022

Mosquito Delight

Would Not Recommend

“NOT INTENDED TO REPEL MOSQUITOS”, so says packaging on this OFF! citronella candle. Fending off mosquitoes is why I bought this OFF! product. Disappointing surprise.

May 1, 2021
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Response from OFF!_Product Expert

I’m very sorry to hear of your disappointment with our OFF!® Citronella Bucket Candle. Because this product is not EPA registered, no claims of repel...

OFF!_Product ExpertOctober 5, 2021

Would rate 0 if I could

Would Not Recommend

Buries the wick. Every candle on the market has a wick running the length of the container/wax pour. Off! places their wicks just below the wax surface, so if you burn for too long or leave outside in the heat, the entire wick sinks to the bottom and is no longer usually. DO NOT EVEN BOTHER TRYING THIS PRODUCT!!!!

October 14, 2020

From off.com

Response from offpwr

I'm so sorry to learn of your experience. Please know this certainly isn't something we'd expect, so rest assured your feedback has been shared with t...

offpwrApril 21, 2022

just like most of the other reviews... Don't Buy!

Would Not Recommend

These were on display right by the register and bought off the cuff only to learn that they didn't repel mosquitoes.. which was fine; I was going to burn it outside either way. until I realize that this won't even burn! it kept going out... there's too much wax and too tiny of a wick for it to stay burning. really sad, actually...

August 12, 2020

From off.com

A waste of money

Would Not Recommend

I used this daily for less than a week and all the wax has gone up and around the wicks. I can't even find them and I have more than half the wax left which now makes it useless.

August 7, 2020

From off.com

Response from offpwr

I'm so sorry about this. So we can best assist, please give us a call at 1-800-558-5252 (weekdays from 8 AM to 5 PM CT) and provide reference number: ...

offpwrApril 21, 2022

Does not work

Would Not Recommend

Very disappointed SC Johnson. I should have read reviews and packaging. Need to dc this item.

August 5, 2020

From off.com

Response from offpwr

I'm so sorry to learn of your disappointment. So we can learn more about your experience, please give us a call at 1-800-558-5252 (weekdays from 8 AM ...

offpwrApril 21, 2022

Do not recommend

Would Not Recommend

It works if you can keep the wicks burning. The wax suffocates the burning wicks.

July 27, 2020

From off.com

Response from offpwr

I'm so sorry to hear this. So we can help, please give us a call at 1-800-558-5252 (weekdays from 8 AM to 5 PM CT) or write us anytime here: https://c...

offpwrApril 21, 2022

Misleading

Would Not Recommend

When most people see the OFF! brand, they usually assume the product keeps insects OFF or away from the area. HOWEVER, the packaging of the candle indicates the candle will NOT repel mosquitoes. Shame on me for not reading the package, but shame on the Johnson Company for marketing this product alongside of other repellents.

July 23, 2020

From off.com

Response from offpwr

Thank you for the feedback. Our OFF!® Citronella Candle is specially designed to provide ambiance and décor to your patio and outdoor living areas. I'...

offpwrApril 21, 2022

Don't buy

Would Not Recommend

I bought the 3 wick candle and right from the start had nothing but aggravation, it would not stay lit, my husband had to dig around the wicks just to get them to burn And still wouldn't work right. I pay good money to get good things, that was a waste of my money never again

July 21, 2020

From off.com

Nope! Very misleading

Would Not Recommend

My husband brought this home for our backyard in Florida where I'm sure mosquitos are mass produced and to our surprise the OFF brand doesn't repel mosquitoes?! That's literally what your company does! It was on the same display as the spray. That I'm now sure also is for that backyard feel. Smh.

July 18, 2020

From off.com

No stars from me

Would Not Recommend

These lousy candles were positioned next to the spray repellents in the store. Obviously like everyone else, we discovered they don't work and in the merchant response they say they aren't suppose to repel mosquitos. Well why not! Who made that stupid decision to produce such a thing and slap the Off name on it. Moreover, don't even try to say it was a mistake for the merchant to place these by the spray repellents cause they follow your recommendations for product placement. Good money thrown d...

July 16, 2020

From off.com

ruined my patio table and concrete

Would Not Recommend

There was a hole in the container so when the temp hit 95° the candle leaked out of the container and went all over my patio table and concrete. A cheap candle just cost me so much money in damage. Dont waste your money on this product unless you really want to waste money replacing furniture and having your patio professionally cleaned.

July 10, 2020
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