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Top-Load Washer (

Ratings & Reviews for Maytag Top-Load Washer (

4.4
21387
Review
 4.4 out of 5
21387 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This product appears to have mixed reviews. Positive aspects include large capacity, efficient water and energy usage, quiet operation, and effective cleaning power. However, some customers have reported issues with insufficient water levels, excessive wrinkling, longer cycle times, loud noises, and premature component failures. Careful consideration of both the positives and negatives is advised when evaluating this product.

Customer review summary generated by AI, including incentivized reviews.
21387 Customer Reviews

Large and Cleans Well but Noisy

Would Recommend

(This review was collected as part of a promotion.) Had the machine for a couple weeks now and I can tell you a few things for certain: the machine is huge with the capacity for a King comforter, it agitates nicely and cleans clothes very well, but it is a noisy beast overall. I would have loved an added feature of the machine playing a noise to alert you when it is done. I am pleased with the purchase thus far. Here’s hoping it is also durable and lasts a good long while.

February 18, 2026

From maytag.com

Features are not great

(This review was collected as part of a promotion.) I bought a month ago and it’s just ok. Features are not very functional

February 8, 2026

From maytag.com

Response from Consumer Care

Hello! Thank you for taking the time to review your Maytag appliance. We want to be a brand you can trust! Should you have any questions or concerns a...

Consumer CareFebruary 10, 2026

Didn't live up to my expectations

Would Not Recommend

(This review was collected as part of a promotion.) After having a lot of difficulties with another brand of washing machine, we decided to go with Maytag. I figured that it was a well-known brand that had been around for a long time. The washing machine lasted us approximately 8 years which was a bit of a disappointment considering it comes with a 10-year warranty on some of its parts. Unfortunately, the control panel started having difficulties and the machine would just shut off after a cycle...

December 16, 2025

From maytag.com

Response from Consumer Care

Hello, Amanda789! We are genuinely sorry to hear about your disappointing experience with your Maytag washing machine and that it did not meet your ex...

Consumer CareDecember 23, 2025

Perfect for Pet Hair

(This review was collected as part of a promotion.) We love this machine. It’s been great with the pet hair.

December 4, 2025

From maytag.com

Would Recommend

[This review was collected as part of a promotion.] I’m satisfied with my new washer and will recommend family and friends to buy Maytag

November 3, 2025

From maytag.com

Would Not Recommend

Would Not Recommend

(This review was collected as part of a promotion.) After 2 years of (very occasional) use (at our cottage) the fabric softener does not dispense. We have cleaned out the dispenser unit but still nothing. Not having a centre agitator, sheets get tangled across the entire surface of the load. Would not recommend.

August 25, 2025

From maytag.com

Response from Consumer Care

Hi! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at CanadaSocial@Maytag...

Consumer CareAugust 26, 2025

Lasted 5.5 years

(This review was collected as part of a promotion.) Bought 5 1/2 years and worked well for us. Agitator failed, very difficult to remove as shaft rusted and thus needed to break wash plate off. Though it has a 10 yr warranty, nearest service center was 250 km away and I would have to have paid labor and mileage. Parts were about $200, I bought 3rd party parts.

April 10, 2025

From maytag.com

Great washer but doesn’t last long

Would Not Recommend

[This review was collected as part of a promotion.] Loved everything about it, up until it crapped out on the 5th year. When you hear your parents say “they don’t build ‘em like they used to” they’re not kidding. What used to last 15 years, may only make it to the half way point.

March 17, 2025

From maytag.com

No recommended

[This review was collected as part of a promotion.] Sucks... Broke AGAIN on us! No recommended at all

February 27, 2025

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer. We value all of our customers, and we would l...

Consumer CareMarch 5, 2025

[This review was collected as part of a promotion.]

February 24, 2025

From maytag.com

Lots of options

Would Recommend

[This review was collected as part of a promotion.] This washer does the job. I am using it as a home unit with two half loads a week. The unit takes longer to complete a wash and is a bit noisy. Would buy again!

January 7, 2025

From maytag.com

Super convenient!

[This review was collected as part of a promotion.] Bought it and I enjoy doing laundry . Washing clothes constantly it’s definitely worth every penny.

October 22, 2024

From maytag.com

Great feature !

[This review was collected as part of a promotion.] It’s a work horse! Love it. I’m happy with it non stop working horse!

October 11, 2024

From maytag.com

No return calls

My inside tub is not working and I can’t get customers to call me back .. it says I have a 10 year warranty on it. I got it registered when I bought it.

September 29, 2024

From maytag.com

Response from Maytag Team

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer. We value all of our customers, and we would l...

Maytag TeamOctober 8, 2024

Braves met

So far this machine is bad. It jumps all around coming completely off the floor, with nothing in it. Shakes the whole house.

September 25, 2024

From maytag.com

Response from Maytag Team

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer. We value all of our customers, and we would l...

Maytag TeamOctober 8, 2024

Very Disappointed in this Washer

I will have had this product 4 years 09-24-2020 and it has been repaired 3 times and needs to be repaired again 3 times for the same problem and of course not in warranty. I would not recommend Maytag to any one.

September 18, 2024

From maytag.com

Response from Maytag Team

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer. We value all of our customers, and we would l...

Maytag TeamSeptember 20, 2024

Disappointed

Bought my washing machine 4 years ago and now it is so off balanced that it "walks". I've changed the suspension rods with no change. And, of course, the warranty is useless. It looks like I wasted my hard earned $. Maytag used to be the best, not anymore.

September 15, 2024

From maytag.com

Response from Maytag Team

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer. We value all of our customers, and we would l...

Maytag TeamSeptember 19, 2024

Do not buy. Junk.

2 major repairs in 3 years. The second was complete drum replacment. I had Lowe's Protection which was a joke. Took forever.

September 12, 2024

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer. We value all of our customers, and we would l...

Consumer CareSeptember 19, 2024

Always breaking

Bought extended 5 yr warranty from Home Depot. Will never buy a Maytag or anything for HD. Impella agitator stopped working w/i 2 years. Fixed. Within 9 mos or so. Broke again. Same issue. Next guy came out and said the first guy didn’t replace all the parts. Had to REBUILD. Entire washer. Within 6-9 months broken again. Meanwhile Home Depot cancelled my policy without telling me because they said the price of the rebuild was too much. After many phone calls HD allowed it to be fixed a thir...

September 9, 2024

From maytag.com

Response from Social Care

We regret you are having these concerns with your washer. We value all of our customers and we would like the opportunity to look into this further fo...

Social CareSeptember 16, 2024

Terrible product

I bought the Maytag bravos mct washer and matching dryer at Lowe’s in 2018. In 2020 the washer stopped working. we bought a new one, same model. In the 4 years since the motor has gone out, the washer basket hub has broken twice and the tension springs have given way. I am a single person that does just a few small loads a week. ZERO support from Lowe’s and Maytag, warranty has never been honored. This is not a well made product and neither company stands behind their workmanship. D...

September 6, 2024

From maytag.com

Response from Maytag Team

Thank you for bringing this to our attention. We regret you are having these concerns with your Washer. We value all of our customers, and we would l...

Maytag TeamSeptember 13, 2024