Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this lockbox for its robust security, ease of use, and reliability. Most highlight the strong sense of peace of mind from secure key storage with custom combinations that are simple to set and change. Installation is consistently described as straightforward and tool-free, with intuitive dial mechanisms and clear instructions. The compact design works well for standard house keys, though some note the interior space feels tight for larger items like car FOBs or bulky key chains. A few users mention minor concerns with dial readability for those with vision impairments, and rare isolated reports of durability issues. Overall, reviewers strongly recommend this as a dependable solution for emergency key access.
Customer review summary generated by AI, including incentivized reviews.Promotes safety
Would RecommendI put this on my front door 5 years ago, with a door key in it. As I am deaf, in case of an emergency, a trusted neighbor can access the house to help me or alert me to a crisis.
From Masterlock.com
Hmmm...
Would Not RecommendIt was always a little clunky, but today (2 yrs after purchase), I have to force it closed, and I am concerned it won't open once I do. Going to see if the lifetime warranty is legit since nothing is blocking it, there's no damage, and I am using it correctly.
From Masterlock.com
5 star product
This product is the most valuable tool I own. I have been liberated and have a new freedom I never thought possible. Thank you master lock. I am a life time loyal customer. Keep coming with your cutting edge technology. Excellent, outstanding work and customer service is second to none.
From Masterlock.com
Garbage
Would Not RecommendThese are junk do not buy. They are made of super thin material that you can smash open
From Masterlock.com
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experien...
Good lockbox.
Would RecommendThis lockbox works well for vacant homes. It performs a lot better than some of the generic ones that you see on homes when I am out showing homes.
Verified Purchaser
Great product
Would RecommendIt worked as depicted
We appreciate your feedback and apologize for your inconvenient experience with this product. Master Lock is committed to improving the user experien...