Ratings & Reviews for Lockly Vision Video Doorbell Smart Locks Brushed Gold Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Most secure feeling!

I have 6 Lockly locks at my house and attached apartment. Can’t wait for Lockly to provide external locks for my access gates too!

Awesome lock, great support!

We've had this lock for about 4 years and have gone through a couple moves which has caused some disconnection issues here and there. All in all the lock is easy to install and relatively easy to control. And each time we need help lockly is extremely helpful with getting everything back in working order! Highly recommend

Great Service

Lost connection and could not see, but Eunice helped reconnect. Thank you.

Great company!

I had a problem with a lock and lockly fixed it ASAP. I will use lockly for all my lock needs. I have 3 of these locks in my house one on each door.

Excellent Customer Service

The customer service was excellent, knowledgeable, and professional.

Great support!

I called them and then hung up, about an hour later they called me back and worked with me and got my luck working again. I had switched to new routers and it turned out. It was the battery in the lock itself that needed to be updated! Great work from the LOCKLY team getting me back online.

A lock for the future

Very good stuff. A bit complicated to install. Absolutly a not DYS, you need a professional to install. Works good, batteries last a lot, it is not a very high energy consumer.

Needed help and got it!

Faye F. and Rusel B were great in getting back to me! 10 out of 10!! :)

Une expérience de service après vente irréprochab.

Je souhaite remercier sincèrement l’équipe du service à la clientèle de LOCKLY pour l’excellence de leur soutien. Après avoir rencontré un problème de connexion entre ma serrure et l’application, j’ai reçu des instructions claires, structurées et faciles à suivre. Grâce à leur accompagnement, tout fonctionne désormais parfaitement : la connexion est stable, et toutes les fonctionnalités, y compris le déverrouillage à distance, sont pleinement opérationnelles. Le professionnalisme, la patience...

Nice lock, missing some integrated features

Takes 8 batteries, requires an annoying base station to be physically connected to a router which is very inconvenient. Nice lock otherwise, works well, looks nice and has good functionality. Do not like the wired door sensor as it's unsightly and cannot add a wireless one. Needs to have these features included within the lock and that will help immensely.

Lockly Vision and Support Experience with Ellie!!

I’ve been using the Lockly Vision smart lock for several years now, and I can confidently say it’s one of the most reliable and innovative smart home products I’ve owned. The combination of fingerprint access, video doorbell integration, and remote management gives both peace of mind and convenience, especially for someone who travels frequently like myself. What truly elevates the experience, however, is the exceptional support from Ellie. From the very first order to ongoing guidance and tr...

Very Pleased

This company and support team are the best in understanding your issues and helping you to fix the issue.

Great product

Very convenient, it really is life changing having this lock!

Privacy and security

In this time of surveillance, this lock requires an app and signing of an extremely long legal release in which one relieves the manufacturer of any responsibility for their product - which is meant to keep the buyer secure, not the business. Tragically, if one has an older door in a humid climate, it may be hard for the lock to keep the door shut thus it doesn’t lock. Last, if the WiFi is far or the signal is not sufficiently strong, it also causes issues in using the device.

Great features

I bought this 4 years ago I’m so happy I did and I can recommend a friends for this product

Great lock.

Best product ever. The feathers are so good. It's effortless to use

Best lock on the market!

We bought this lock and we got it home and opened the box we said “oh this looks hard to install” but we said we can do it and we found out that it was VERY easy to install! The lock has been working perfect since day one! Even our neighbor bought one also. If you’re looking for a lock then this is the one!

Excellent

I bought last month and installed it 2 weeks ago, seems very good.

Amazing Smart Lock

I purchased this lock so that my children could gain entry to our home without their keys. Especially my kiddos who are not driving and typically don't carry keys with them. The fingerprint entry has been an ease for them. I can also give remote access to my cleaning person and that has been incredibly helpful. Would highly recommend this lock.