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Vision Video Doorbell Smart Locks Brushed Gold Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Lockly Vision Video Doorbell Smart Locks Brushed Gold Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.8
702
Review
 4.8 out of 5
702 Reviews


97% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a range of access options including fingerprint, code, app, and physical key. The integrated video doorbell with two-way audio is a standout feature, allowing remote monitoring and communication with visitors. Customers appreciate the ability to set temporary access codes and the auto-lock function. While there are minor issues with camera quality and setup, the overall consensus is that the product is a reliable and feature-rich smart lock that enhances home security and access control.

Customer review summary generated by AI, including incentivized reviews.
702 Customer Reviews

Great features with great support teams

Would Recommend

I bought this product to allow convenience and peace of mind for my house.

April 7, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the 5-star review! We’re so glad to hear you chose our product for the convenience and peace of mind it brings to your home—that’s exact...

Lockly Customer ServiceApril 9, 2026

Great lock, lots of features.

Would Recommend

Lots of features. Easy to use. You may have to do a little prep on the door it is a long bolt.

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thank you for your assistance

Would Recommend

The young lady was very helpful and patient with me until I set up connectivity and reboot the system. thank you

February 19, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your kind words! We’re so glad to hear that our team member was helpful and patient in getting your system set up. We truly appreciate y...

Lockly Customer ServiceFebruary 19, 2026

All the feature one could need in a smart lock

I had to replace the door that my old Lockly was on, so I bought a replacement. The old lock was working but the display was weathered and not readable .

February 5, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re glad your old Lockly was still working and understand the need for a replacement when the display became ...

Lockly Customer ServiceFebruary 5, 2026

Lockly Vision

I love the smart features and options of my Lockly Vision. I feel secure having the ability to monitor the my safety with a dependable system

December 29, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your great feedback! We’re thrilled to hear that you love the smart features and options of your Lockly Vision and that it gives you add...

Lockly Customer ServiceDecember 30, 2025

Good

Would Recommend

Very good, the app can use some updating otherwise good

December 24, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your feedback! We’re glad to hear you’re happy with the lock overall. We also appreciate your input about the app — we’re always working...

Lockly Customer ServiceDecember 29, 2025

Love Lockly

Would Recommend

Best product i had ever bought!

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Best smart lock!

Would Recommend

I just love all the features it has and no subscription required! It has built-in camera that is very clear and high definition with two way audio . I can lock and unlock it remotely, access can be codes or fingerprints or key… it’s just incredible. I recommend it highly.!

November 12, 2025

From lockly.com

Response from Lockly Customer Service

We’re thrilled to hear that you’re loving your Lockly and all its features! 😊 It’s great to know the camera, two-way audio, and multiple access optio...

Lockly Customer ServiceNovember 12, 2025

Great features

Would Recommend

Lockley has provided excellent service and phone support to enable me to set up the lock from scratch, as it came with the house we just purchased and needed to be securely registered to me. The lock has many great features including fingerprint entry, 1080p video, doorbell, remote unlocking as well as traditional key entry. A very secure product. Highly recommended.

November 8, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re delighted to hear that our support team could help you get your Lockly lock set up smoothly and that you’...

Lockly Customer ServiceNovember 11, 2025

limited application

Would Not Recommend

The strike plate is magnetic. And it is twice as thick as the typical strike plate. I bought a different model Lockly lock for another door in the house and the straight plate was not magnetic and the lock is beautiful. This one is entirely different. The five thousand dollar French front door on my house isn't special. It's just expensive. You can see in the photo that the strike plate has to be the conventional normal size and normal thickness. I was using a professional locksmith to install i...

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Response from Customer Care

Hi Windsor,

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration and inconvenience y...

Customer CareOctober 28, 2025

Loving my new LOCKLY doorbell

Would Recommend

Amazing high-quality product

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Lost parts

Would Recommend

Rusel was amazing and very helpful. She did not stop until I was completely satisfied. Thanks again and to the Lockly family.

September 30, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for your wonderful feedback! We're thrilled to hear that Rusel was able to provide such dedicated support — we'll be sure to pass al...

Lockly Customer ServiceOctober 1, 2025

Great lock

Would Recommend

I bought this lock two years and still working great

September 24, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re so happy to hear your lock has been working great for two years and continues to serve you well. We truly...

Lockly Customer ServiceSeptember 24, 2025

Best lock ever

Would Recommend

Awesome lock, great setup service too. Highly recommend

September 23, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for the recommendation! We’re glad to hear you love the lock and had a great setup experience. If you ever need any assistance, we’r...

Lockly Customer ServiceSeptember 23, 2025

Excellent product!!!

Would Recommend

This item is a a real game changer for me to be able to remotely open my door before I get to it from being outside and not having to search for keys in the cold.

September 18, 2025

From lockly.com

Response from Lockly Customer Service

We’re so glad to hear Lockly has been a game changer for you! Being able to unlock your door remotely and skip the hassle of searching for keys—especi...

Lockly Customer ServiceSeptember 19, 2025

Lockly Vision Smart Lock User

Would Recommend

We purchased this Lockly Smart lock a little over 4 years ago. We are very happy and satisfied with the functionality of this product. Being able to give access while away and without a physical key is amazing especially for familiesand visiting friends. the Smart lock camera, doorbell and pin genie pad have all continue to be functional. The down side about the lock is the use of 8 batteries that powers out quickly due to usage. - this can be very expensive over time. We look forward t...

September 17, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for being a loyal LOCKLY customer for over four years! We’re thrilled to hear that you’re enjoying the convenience and functionality of your...

Lockly Customer ServiceSeptember 17, 2025

Great Lock

Would Recommend

We love this lock, it makes our lives more convenient!

September 4, 2025

From lockly.com

Response from Lockly Customer Service

We’re so glad to hear that your lock is making life more convenient! Thank you for sharing your experience and for being part of the Lockly family. — ...

Lockly Customer ServiceSeptember 5, 2025