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Vision Elite Video Doorbell Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Lockly Vision Elite Video Doorbell Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.8
205
Review
 4.8 out of 5
205 Reviews

2 Star
0%

98% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a range of convenient access options, including fingerprint, remote access, and personalized PIN codes, allowing users to easily control access. The built-in camera and two-way communication feature provide an added layer of security, enabling users to see and speak with visitors from anywhere. Customers appreciate the lock's sturdy construction, reliable performance, and the ability to monitor activity and receive alerts through the mobile app. While some users experienced initial setup issues, the overall sentiment is that the product is a high-quality, feature-rich smart lock.

Customer review summary generated by AI, including incentivized reviews.
205 Customer Reviews

Lockly Vision Elite Video Smart Lock

Would Not Recommend

We bought this lock about a month ago. It has some great features but I regret not looking harder to see if I could find one with a latch and deadbolt, rather than deadbolt only, because it is not 100% certain to lock when it closes behind an outgoing visitor. Other than that it functions very well other than being a bit slow to initiate contact between phone and the lock via the home wifi.

August 5, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your feedback! We’re glad to hear the lock is working well overall, and we appreciate your insights on the latch and connectivity. Your ...

Lockly Customer ServiceAugust 5, 2025

Love the app that allows control from anywhere in

Would Recommend

I am an elderly retired surgeon and I had an old front door lock. I have a number of people coming in and out of my house for healthcare reasons and I’ve had to leave the front door unlocked so they could come and go since my bedroom is up on the second floor at the other end of the house. My kids were absolutely NUTSO about leaving the door unlocked and insisted did I get a new lock.I researched the Internet and found the Lockly Vision Elite to fit my needs. The thing that I really liked was th...

July 26, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for sharing your story — it truly means a lot to us. We’re honored that the Lockly Vision Elite has brought added convenience, peace...

Lockly Customer ServiceJuly 28, 2025

Reconnect to internet

Would Recommend

Thank you Euniece B for getting me back online very simple and easy steps..appreciate it

July 21, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for the kind shoutout! We’re happy Euniece B could help get you back online quickly and easily. If you need anything else, just let us know...

Lockly Customer ServiceJuly 21, 2025

Great product and support

Great product and great support. Using this product is very easy and useful

July 6, 2025

From lockly.com

Response from Lockly Customer Service

Thank you! We’re happy to hear you find the product easy to use and appreciate our support. 😊 If you ever need assistance, we’re here: 📧 help@lockl...

Lockly Customer ServiceJuly 9, 2025

A top of the line smart lock

Would Recommend

it's very secure and works as it should. i have not found a better product on the market.

June 27, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your feedback! We’re so glad to hear you’re happy with the security and performance of your lock. It means a lot to us that you consider...

Lockly Customer ServiceJune 27, 2025

amazing lock

Would Recommend

It's the best system I've ever purchased. It allows me to give codes to visitors who arrive for a week or more. It allows me to grant access to the house even when I'm far away. It's super convenient, not having to carry or take care of keys! All it takes is one code that I can change whenever I want!

June 24, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your wonderful review! We’re thrilled to hear how much you enjoy the convenience and control our system provides. If you ever need suppo...

Lockly Customer ServiceJune 25, 2025

Very reliable camera and door lock

Would Recommend

This lock was a gift from my daughter, and I am so happy with it

June 14, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for sharing this with us! We're thrilled to hear you're happy with your Lockly lock—what a thoughtful gift from your daughter! If yo...

Lockly Customer ServiceJune 17, 2025

Love the new lock

Would Recommend

I bought one of the Vision Elite Video Smart Lock to replace the last Lockly deadbolt. Love the ability to charge by solar. This helps because of the camera mode, that is great as well!

June 12, 2025

From lockly.com

Replacement lock

Would Recommend

Rusel B was super helpful through the entire process of replacing our lock, rapid response times, and did everything she could to make sure we were happy thoughtout the experience, the lock came in and we were able to install it and it works fantastic

June 1, 2025

From lockly.com

Game-Changer for Home Security and Convenience

Would Recommend

The Lockly Vision Elite has completely transformed how I manage access to my home. From the sleek design to the advanced features, it’s everything I was looking for in a smart lock—and more. Installation was straightforward, and the app interface is incredibly intuitive. I love the versatility of access options: fingerprint, PIN, app control, or even a physical key. The patented PIN Genie keypad is brilliant—it feels incredibly secure, and I no longer worry about someone guessing my code. ...

May 28, 2025

From lockly.com

Great features on this model.

Would Recommend

I purchased this model 9 months ago and it works well.

May 22, 2025

From lockly.com

Perfect smart lock

Would Recommend

Excelente customer service! Best smart lock! Fear price!

May 17, 2025

From lockly.com

Great lock

Would Recommend

I really enjoy the convenience this lock offers. I can view who's at my front door from anywhere. I can also allow entry remotely.

May 2, 2025

From lockly.com

Installation help

Would Recommend

Helped greatly. Moved into home with one installed and they helped remove old owner and set up new

April 29, 2025

From lockly.com

Excellent product

Would Recommend

I purchased this door lock and I'm really happy how easy and convenient became for me. I can operate from my celphone remotely when I'm not home and feel very safe.

April 15, 2025

From lockly.com

Reconnecting my Lockly smart lock with the hub

Would Recommend

Reconnecting my Lockly smart lock with the hub. Ms.Mae Del Prado was extremely helpful, patient and systematic in walking me through the set up steps and trouble shoot along the way to make sure it was done right and satisfying. Appreciate her help and gudiance.

April 14, 2025

From lockly.com

Clariss!

Would Recommend

Clariss was very patient with me while I stumbled around with passwords & other settings to get my door working. Thanks so much!

March 28, 2025

From lockly.com

works great!

Would Recommend

we have had this about 6 months installed, love it! great quality video and camera

March 17, 2025

From lockly.com

May’s helpful Assistance

Would Recommend

I was going through programming the lock and Mays assistance helped greatly.

March 8, 2025

From lockly.com