Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the dryer for rapid drying, smart connectivity, and quiet operation. Most highlight exceptional performance on heavy loads, with clothes drying quickly and wrinkle-free. The WiFi-enabled app and remote notifications are highly valued for convenience, while the steam function is celebrated for removing wrinkles. Reviewers appreciate the quiet design, intuitive controls, and extensive customization options for different fabrics. A small number report occasional steam function inconsistencies or false vent blockage alerts, but these minor issues are far outweighed by widespread satisfaction with overall performance and reliability.
Customer review summary generated by AI, including incentivized reviews.This dryer is time consuming and very poor at efficiency in drying without tangling the load. I don’t recommend.
From lg.com
Poor product
The product stop work 7 months in had to get the memory board change as unit was not shutting off
From lg.com
Great features
High performance, low noise, large capacity, with as many cycles as is probably needed. Highly recommended.
From lg.com
Hi! We’re thrilled to hear your LG Dryer is delivering exactly what you were hoping for. High performance, low noise, and a large capacity — that’s th...
Great washer & Dryer
This is our second LG stackable washer and Dryer, we purchase our firsrt pare 13 years ago and they needed reparts. So we decided to purchase new ones, the size and the pedestals so I do't have to bend over at age 76.
From lg.com
Hello! We’re so glad to hear you’ve come back to LG stackable washers and dryers after 13 years — that kind of long‑term trust means a lot. It’s great...
Rhythmic Noise
I really do love this washer and dryer.....however, there is one anomaly. The dryer works wonderfully, but makes a continuously rhythmic light clicking sound. The dryer drum is designed in such a way that the outside ridges of the drum "knock" lightly against part of the frame, or something like that. LG sent out an amazing LG expert. All is well, but the noise. We have to close a door we had not had to close with the old set.
From lg.com
Hi! We’re glad to hear your LG Washer and dryer have been a great addition to your home and that the performance is meeting your expectations. It’s wo...
Great product. Great delivery.
Verified Purchaser
I love this new dryer!
I love this new dryer! Much faster and better than my last gas dryer - with lots of customizations!
From lg.com
Hi, Steve! We’re excited to hear how much you’re enjoying your LG Dryer. That boost in speed and all those handy customizations really make laundry da...
I love it
The dryer work very well. I love how quiet it is, I can barely hear it when it’s running! The AI dry mode works really well and it doesn’t use a lot of electricity.
From lg.com
Hi! We appreciate your awesome feedback on your LG Dryer—it’s great to hear how well it’s performing for you. A quiet cycle, efficient AI Dry mode, an...
Excellent efficient dryer
Performs as advertised. Efficient and quiet and easy on the clothes
From lg.com
Hello! We’re glad to hear your LG Dryer is delivering exactly what you expected. Efficient performance, quiet operation, and gentle care for your clot...
LG Dryer Filter Tore After Just a Couple of Uses
[This review was collected as part of a promotion.] I’m disappointed with the quality of the LG dryer filter. After only a few uses, the filter has already torn. For a product from such a reputable brand, I expected better durability. It’s frustrating to deal with this issue so soon, and I hope LG will take this into account to improve the quality of their components in the future
From lg.com
Hello, Suma. Thank you for sharing your experience with your LG Dryer. A filter tearing after only a few uses isn’t what you should expect, and your f...
Controls are very poorly designed
I hate this dryer. The default cycle is "Normal" which gives you the highest temp setting, "hot", for 41 minutes. You CANNOT CHANGE THE DEFAULT CYCLE. Since I rarely dry on hot, I have to change the clunky cycle changer dial to another setting that is also full of defaults of time and temperature. If you happen to want to change the default of the time or temp of another cycle, you have to press the button on the bottom of the panel for "Timed". Only a few icons light up on the panel - most of t...
From lg.com
Hi. Thank you for sharing your experience with your LG Dryer. The way you described the cycle setup, the default settings, and how the controls functi...
LG must stand for 'Low Grade'
Poorly assembled screws that should be removable are tightened so tight they strip instead of coming out. Which puts stress on the cheap piece of plastic causing it to crack.
From lg.com
Hi there, thank you for sharing your experience with the LG DLEX4000B dryer. We understand how important durability and ease of maintenance are when i...
Conversion to LP makes dryer very loud!
I had to get the dryer converted from NG to LP. When the dryer comes on it is extremely loud! Sounds like a blow torch. The appliance guy told me that this is a known issue with LG dryers. I wish I had known that before I bought it. The dryer I replaced was quiet. Don't understand why LG doesn't fix this issue.
From lg.com
Hi there. Thank you for choosing the LG DLGX4001B dryer. If your dryer sounds unusually loud after converting from natural gas to liquid propane, it m...
Company sucks
Everything about this company and their support services suck . They can't answer simple questions and very little english. That don't try to help.
From lg.com
Hey there! Thanks for sharing your LG support experience with us. Providing consistently helpful and friendly service for our cherished customers is c...
220 Vlot or !20 Volt ?
Do I have to have 220Volt Outlet? The spec of this Electric Dryer shows 120/208 V, 60 Hz, 23A Can I buy Voltage converter 1209 Volt to 220 Volt and Use this Electric Dryer?
From lg.com
Hey there! We do not recommend using a voltage converter to operate this electric dryer. This model requires a dedicated 220-240V circuit with 30 amps...
Perfect choice. Love the size and features
Troubles with trying to purchase online. Glad that I was able to get assistance and very happy with the machine.
From lg.com
Thank you for sharing your experience PAWRLW! We're so glad you were able to get the assistance you needed and that you're happy with your machine! We...
Great features
Very happy with my purchase. Easy to use and clothes come out clean and fresh
From lg.com
Thank you so much for your feedback JohnyK! We’re thrilled to hear you’re happy with your dryer and that it’s keeping your clothes clean and fresh wit...
[This review was collected as part of a promotion.]
From lg.com
Thank you so much for your feedback and for choosing the DLGX4001W dryer Rizi! We're so happy to hear you're enjoying it overall. 💙 If there's anythi...
Disappointed with the dryer
Bought it 2 years ago and started to fail. Feel disappointed that the warranty only covers a year. And find it odd that after the warranty ended the dryer started to fial
From lg.com
Hi there! Thank you for sharing your experience with your LG DLEX4000W. We appreciate your feedback on the warranty and the issues you've encountered ...
Hi. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about the unit stopping at seven months and needing a memory ...