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TWINWash High Efficiency Stackable Extra Large ( 5.2-cu ft ) Front Load Washer ( Graphite Steel )

Ratings & Reviews for TWINWash High Efficiency Stackable Extra Large ( 5.2-cu ft ) Front Load Washer ( Graphite Steel )

4.5
698
Review
 4.5 out of 5
698 Reviews


89% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This appliance is generally viewed as a high-quality, feature-rich, and efficient product that delivers excellent cleaning performance. Key highlights include a large capacity, quiet and smooth operation, a variety of wash cycles, effective stain removal, and reduced water and energy usage. However, some users have reported issues with the control panel, door seal, and occasional problems with components requiring repair. Overall, the majority of customers are very satisfied and would recommend this product.

Customer review summary generated by AI, including incentivized reviews.
698 Customer Reviews

Great overall, but…

We just moved into our home and the previous owner had left these. We love them, but the owners left them in pretty rough shape. We’ve tried cleaning but they are still pretty moldy, and our cold Water setting doesn’t seem to work. I’ve tried to find replacement parts, but can’t seem to find any on site.

March 17, 2026

From lg.com

Response from LG

Hello, Emily. Thank you for sharing what you’re experiencing with the LG Washer left by the previous homeowner. We appreciate the way you described th...

LGMarch 17, 2026

Overall decent, but made with cheap parts.

It's fine. It does it's job. The low rating is because the drain pump failed after less than three years.

February 10, 2025

From lg.com

Response from LG Digital Care Team

We appreciate your feedback and are glad to hear the washer performed well for you. While component lifespan can vary based on factors like usage and ...

LG Digital Care TeamFebruary 11, 2025

Good.

[This review was collected as part of a promotion.] I've had this for 4 years now and I'm pretty much satisfied but I bought it specifically so I can wash bulky stuff like my king sized comforters and it can't do it. A Queen size fits very snug. Also, there's no spin only cycle which is a bummer! I've had to have a part changed once but that's about it. I don't think it's worth the money though. Next time I'll know better.

January 2, 2025

From lg.com

Response from LG Digital Care Team - Diego

Hey there! We appreciate you sharing your experience after four years of use. It’s great to hear that your unit has been reliable overall, though we u...

LG Digital Care Team - DiegoFebruary 24, 2025

[This review was collected as part of a promotion.] The repairman was on time, courteous and cleaned up the area before leaving. The washer has been working without any malfunction.

November 10, 2024

From lg.com

Response from LG

Hi, Pamela! We appreciate you sharing your experience with your LG washer. We’re glad to hear your unit is running smoothly again and that the service...

LGFebruary 25, 2026

Good machine but within 2 years it starts breaking

I needed a big machine for a family with 5. Only 4 month after the 2 year warranty, the water drainage pump broke. After looking it up, it seems to be a common problem

October 28, 2024

From lg.com

Response from LG Digital Care Team

Hey there! We’re glad to hear that the machine has served your family well in terms of capacity. We know how important long-term reliability is, and i...

LG Digital Care TeamOctober 30, 2024

love my washer

I bought our washer and dryer set about 3 years ago and am overall very pleased with the function and how quiet it is. wonderful for large loads and washes my comforters without any problems

October 14, 2024

From lg.com

Response from LG

Hi, Angela. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WM8100HVA) model has continued to perform so we...

LGMarch 6, 2026

Not great

[This review was collected as part of a promotion.] I bought this thinking it would meet all my needs. I like the size of the washer. I can put large blankets and bulky items. I however never had a washer that needs so much maintenance. I don’t like the fact that you have to dry inside after each use and leave door open otherwise it gets sinky. I don’t like that fact the drain filter need to be opened and cleaned 1 time a week. It also is at the very bottom of the appliance so makes it difficult...

October 12, 2024

From lg.com

Response from LG Digital Care Team

Hey there Amy! Thank you so much for taking the time to share your feedback on your washer with us. We're constantly striving to improve our designs, ...

LG Digital Care TeamOctober 15, 2024

Love This Machine

I love this machine. It's attractive.. It does a great job washing and sanitizing, It gets rid of mites and other pests from sheets. The pedestals store needed supplies.especially when you are cramped for space. The steam helps in the sanitization, so ypur wash comes out sparking I also love the 14 different dial options that let me select what ever clean method I want.. The excellent manual tells the user exactly what each option does.

August 14, 2024

From lg.com

Extra features are exceptional for our family use

[This review was collected as part of a promotion.] I purchased this LG Washer 6 1/2 years ago and it has performed flawlessly. Handling all our family towels at once in this large capacity 5.2 cf washer with no problems. It is very reliable with all the additional features like extra Rinse/Spin, small loads, Blankets, etc. Truly like this machine.

July 20, 2024

From lg.com

Poor quality

[This review was collected as part of a promotion.] I have bought several LG products. Fridge,washer dryer tvs I am frustrated at the quality of fridge and washer. Fridge does not make party ice and washer detergent load compartment is stuck I have used these products in the past and they would just keep going you had to give them away

June 28, 2024

From lg.com

Response from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your recent LG purchases, specifically the fridge and w...

LGJune 29, 2024

The best washer and dryer I’ve ever purchased

[This review was collected as part of a promotion.] I’ve had mine for 7 years, brought it brand new!! It’s the best washer and dryer I’ve ever had!! I would buy another one but this still run like it’s new. The only problem was my mother board had to be replaced about 4 years ago.. but after that not another problem. Great washer and dryer

June 18, 2024

From lg.com

Drain pump broke less than 3 years

I bought this washer for its high capacity and expected quality from LG. When I put blankets in it it constantly leaves detergent streaks on the blankets. After less than 3 years the drain pump failed. This price washer should not need repairs after less than 3 years. The reliability in this product is pathetic.

May 17, 2024

From lg.com

Response from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM8100HVA) model. We understand that it is important for your unit to work proper...

LGJune 8, 2024

Wonderful machine!

[This review was collected as part of a promotion.] I bought two of these washing machines as well as two of the mega capacity driers. We are so spoiled now, I don’t know how we lived without them. They do a great job and are easy to operate.

May 14, 2024

From lg.com

Large family - perfect fit!

I love my washer! With eight kids and two dogs, the laundry is never ending! This washer is perfect for our needs and does a beautiful job keeping our clothing clean!!

April 10, 2024

From lg.com

SHAKY

This machine tries its best to shake the house apart with every spin cycle.

April 5, 2024

From lg.com

Response from LG Digital Care Team

Hey there. Our goal is to provide you with the support you need to enjoy your LG washer. Let's try these steps to help stop the vibrations of your was...

LG Digital Care TeamApril 12, 2024

Love this machine!!

This is our second timing purchasing this set since 2013 (moved, didn’t have to replace). We absolutely love it! Beautiful, efficient and reliable!

January 20, 2024

From lg.com

Excellent Washer

[This review was collected as part of a promotion.] My wife is happy with the washer. Excellent fixtures

December 14, 2023

From lg.com

TRASH

[This review was collected as part of a promotion.] Terrible buy found us this thing went out so many times on in the middle of a wash. We just got it fix again today 10/31/23 if it wasn't for the extended warranty I bought I been out alot of money. I would not buy LG again this thing is a lemon we got. My warranty is up next year that so when it go out again it gone going to a different brand

October 31, 2023

From lg.com

Response from Customer Care

Hi! We realize your experience falls short of our standards and are available to offer our support. Should you need assistance with any unresolved iss...

Customer CareNovember 1, 2023

Wash machine

[This review was collected as part of a promotion.] I am enjoying the size and speed of our new machine

October 8, 2023

From lg.com