Ratings may include incentivized customer reviews.
What Customers Are Saying
The ice maker is not a plug-and-play solution for the refrigerator, as many customers reported installation issues such as misaligned parts and missing components. While a few were able to make it work with modifications, the overall consensus is that the ice maker and refrigerator are not fully compatible. Customers should carefully verify compatibility before purchasing.
Customer review summary generated by AI, including incentivized reviews.See above.
The installation was easy until the bottom back cover was reconnected. The cover had to be modified to go passed the water valve.
Verified Purchaser
None
Ok. Not very noisy.
Verified Purchaser
it’s awesome
Would Recommendmakes ice fast
Verified Purchaser
Use it
Great
Verified Purchaser
Would buy this product again
Would RecommendWorking great! We just received this with a new office refrigerator this week and it's operating great. It keeps up with the demands of our small office.
Verified Purchaser
No warranty!!
Would Not RecommendDid not like that I had to purchase three of them to get one that worked at all. Delivery people are not appliance technicians. The last one that actually made ice was installed incorrectly. I called in a tech since LG refused to fix it and he had it working within minutes. LG told me that the ice maker didn't have a warranty!! What planet are you from?
Verified Purchaser
New icemaker and fridge
It seems so far to be making ice. My last fridge and ice maker lasted 11 years. We'll see how long this one lasts. The repairman that came out to look at my old fridge charged $360 and I STILL had to buy a new one. He dosen't give good reviews to the newer ones.
Verified Purchaser
Just bought new LG fridge (LTCS20020S) and this add-on ice maker’s water line connection to fridge is incompatible. Is there a fix?
From lg.com
Hey there. We truly understand how crucial it is for you to have the best experience with your ice maker, and we are here to offer our support. In ord...
Product fit perfectly
Would RecommendCompetitive price and fast shipping
Verified Purchaser
LOWES IS NOT ORGANIZED
Would Not RecommendNEVER RECIEVED IT !! HAVE BEEN WAITING 2 months !!!!
Verified Purchaser
Hi, there. Thank you for reaching out regarding the LG Ice Maker Kit (LK65C) model. We're sorry to hear about not receiving your order. We aim to...
Works great
Would RecommendKeeps the ice coming, we don't run out. Easy to install. I added a water filter with it so the ice is clean without any funny tastes.
Verified Purchaser
NOT compatible!
The product is NOT compatible with Fridge LTCS20020W. The water tube mounting bracket does not fit into the recessed area where it is supposed to be attached to the fridge.
From lg.com
Hey Todd! We realize how important the ice-making feature in your fridge is! Let's have a closer look! Please send us a private message on social medi...
Make sure it’s working before installation leaves.
It hasn’t yet started working and I’ve had to call Lowe’s to get service to come out and see what is going on with it or with installation. I sure hope I’m not charged for the service call.
Verified Purchaser
Hi, there. Thank you for taking the time to share your experience with the LG Ice Maker Kit (LK65C) model. We're sorry to hear about your experie...
Wrong Ice Maker
Would Not RecommendThis review should be regarding Lowe's as opposed to the ice maker itself. I was sold this ice maker to be installed into the refrigerator that I bought at the same time. I found out when it was delivered that the ice make was not compatible with the fridge. When I called to straighten out the problem, I received little sympathy. The attitude was that this situation was my fault. I should not have bought this ice maker. In fact, no ice maker is compatible with the refrigerator that I bough...
Verified Purchaser
Hi, there. It seems that our product, the LG Ice Maker Kit (LK65C) model, did not meet your overall needs. We strive to provide exceptional service a...
Hi, there. It seems that our product, the LG Ice Maker Filler Kit (LK65C) model, did not meet your overall needs. We strive to provide exceptional se...