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Ratings & Reviews for LG undefined

4.3
1383
Review
 4.3 out of 5
1383 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the microwave for exceptional heating performance with no cold spots, intuitive sensor cooking functions, and sleek modern design that fits large dishes easily. The curved interior, bright lighting, and pleasant musical tones are frequently highlighted as thoughtful details. Touch controls are preferred for simplicity. However, some report durability concerns including door button failures and heating issues within one to two years, with frustration over warranty limitations. Despite these drawbacks, most customers find the cooking performance and design justify their purchase.

Customer review summary generated by AI, including incentivized reviews.
1383 Customer Reviews

Great appliance!

We've had this for a few months now, and love the features, the less annoying alarms. Works great and is efficiently.

July 19, 2023

From lg.com

Unpredictable and cheap made

This microwave has a number of problems. First of all the sensor cook and sensor reheat have never worked well. One moment it undercooks things and the next moment it boils or explodes food all over the place. Based on other reviews I was a bit concerned about the door latch and now that issue has occurred as well. The hinge on the door latch is a total piece of junk. Little plastic pivot pin that breaks easily. Could have easily used metal or beefed it up a bit to make it a usable product...

July 1, 2023

From lg.com

Response from Social Media

Hi, Ridyen. Thanks for reaching out. Hopefully you were able to get all the issue of your microwave fixed. But should you have additional concerns, pl... Read More

Social MediaJuly 8, 2023

LMC2075ST OK, Trim Kit needs Cabinet Modifications

I purchased the Model LMC2075ST microwave and the MK2030NST Trim Kit. The microwave is working fine. It has some settings which are different. So far so good. However, I found what I consider to be a serious design issue with the MK2030NST Trim Kit. The kit comes with the following statements: Works with LMC2075ST 30-In stainless steel trim kit Coordinating trim kit hides the cutout for a clean built-in look Trim kit cut-out dimensions are 25-1/2 in. x 16-3/4 in. x 23-3/4 in Clearance n...

June 24, 2023

From lg.com

Response from Social Media

Hi, Silky J. Thanks for reaching out. Hopefully you were able to get the proper kit for your AC. But should you have additional concerns, please feel ... Read More

Social MediaJune 24, 2023

Easy to use

[This review was collected as part of a promotion.] This is my 2nd microwave in 6 months. I bought this exact oven in January, 2023. In April, it started sparking, I returned it to store where I bought it. Store told me what to since it was under manufacturers warranty. There were a few problems dealing with LG but I finally got thru I was sent another machine

June 5, 2023

From lg.com

Great warranty and service

[This review was collected as part of a promotion.] Our LG black stainless microwave had an electrical issue… LG quickly replaced the unit!!! GREAT SERVICE… much appreciated as we are on a tight budget- retired First Responder.

June 3, 2023

From lg.com

Cooking time great for the blind

[This review was collected as part of a promotion.] I bought this and it worked great and died. They sent me a refund check a year later. The new one display is half out so you have to guess how long the cooking is. Stay away

June 1, 2023

From lg.com

Response from LG Social.

Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our ... Read More

LG Social.June 1, 2023

Lots of great things to say, but…

I bought this appliance new in 2019 for a full kitchen renovation and have been very happy with it until recently in 2023 when the door started sticking (a small annoyance) and then the magnetron failed (a major breakdown). I have had much older and cheaper microwaves that lasted 15 years or more, so I was very disappointed when this one failed after only four years. Still, I like it’s many features enough to try to get it repaired and it’s in the shop now. If that works, I might upgrade my re...

May 31, 2023

From lg.com

Response from LG Social.

Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So ... Read More

LG Social.June 1, 2023

Large Fonts for Clear Visibility of Choices

We are well-pleased with the new LG Microwave! It has performed well thus far. This microwave has a large interior and soft chimes that is not annoying. the interior light is low, but being at eye level is helpful. The microwave fit our old trim kit, so that is great.

May 30, 2023

From lg.com

Not working after just 10 months

We bought this microwave last August 2022, and about a month ago we got an F3 error code and the microwave won't work unless you reset the breaker. We've contacted LG twice already and someone is supposed to setting up an appt to look at it, but it's been a month already and we've heard nothing. I wouldn't recommend unless you want to buy a new one every year.

May 28, 2023

From lg.com

Response from LG Social Media

Having an F3 error code indicates a short circuit somewhere in the wire harness leading to a button. It does not necessarily imply the button itself i... Read More

LG Social MediaMay 28, 2023

Outstanding Microwave

Where do I even begin? I purchased a microwave a year or so ago, and it was a complete disaster. The light didn’t go on until the door was closed, so cleaning it was difficult with no light. In addition, I had to almost punch the controls to set time and start, and the list goes on. Fortunately, at least for me, it stopped working. After careful review, I chose the LG Neochef. This microwave is sleek and cleaning the outside is a breeze. Instead of annoying beeps, you hear pleasant tones....

May 25, 2023

From lg.com

Good but has some issues

Microwave works great but when it's ran for too long the door won't close until it cools down.

May 22, 2023

From lg.com

Easy to use

[This review was collected as part of a promotion.] I bought this product a month ago and it is very easy to use.

May 21, 2023

From lg.com

Very nice, not perfect

Fingerprints show so badly. Door opener always smudged, cannot wipe off easily.

May 18, 2023

From lg.com

Had it less than 6 months and it sparked while making grits. The spark caused a burn hole inside on the plate. So terrified I snatched it out of my manufactured home immediately!

May 14, 2023

From lg.com

Response from LG Social Media

We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be ... Read More

LG Social MediaMay 15, 2023

Modern Features at a Great Price

[This review was collected as part of a promotion.] This countertop microwave has the modern inverter technology, highest home wattage, and largest home capacity along with ease-of-use features and was very affordably priced. The only downside is that it doesn't have the turntable off/on feature, which we would have preferred, but very few companies make that feature now.

May 13, 2023

From lg.com

Way to use microwave with great features

I bought this microwave a few months ago to reps competitors brand that failed with two replacements. LG was the answer. Far superior and very effective.

May 12, 2023

From lg.com

Excellent design and functionality. Installation was easy and trim kit for perfectly. Trim kit was bit over priced but it did the job.

May 12, 2023

From lg.com

Response from LG Social.

Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So... Read More

LG Social.May 12, 2023

Wobbles on the counter

I bought this microwave last month and straight out of the box, it wobbles on the counter. It does not sit flat so I had to shim one corner to level the unit. I tried to make a service request ticket and after much frustration I just gave-up.

May 12, 2023

From lg.com

Response from LG Social Media

Thank you for taking the time to communicate with us about your experience with your LG 2.0 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter ... Read More

LG Social MediaMay 12, 2023

Lasted 3.5 years

For the price I thought this microwave would last longer than 3.5 years. Stopped heating entirely. Pretty sure it is the magnetron which has a 10 year warranty. I have to take it to an authorized service center and pay for labor to have it replaced. The cost would not be worth it. Also the door handle on this model sticks sometimes.

May 12, 2023

From lg.com

Response from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we ... Read More

Social MediaMay 13, 2023