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CordZero vacuum with Auto Empty Cordless Pet Stick Vacuum Cleaner (Convertible to Handheld)

Ratings & Reviews for LG CordZero vacuum with Auto Empty Cordless Pet Stick Vacuum Cleaner (Convertible to Handheld)

3.8
122
Review
 3.8 out of 5
123 Reviews


44% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The vacuum has powerful suction and a lightweight, maneuverable design. It effectively cleans both hardwood floors and carpets, with adjustable features for improved visibility and versatility. However, the battery life is much shorter than advertised, often lasting only 15-20 minutes. It also struggles on deeper pile carpets, and some users have reported durability issues with the vacuum head and wires.

Customer review summary generated by AI, including incentivized reviews.
123 Customer Reviews

Battery Life

I really want to give five stars, but I can’t. The specifications indicate that the “Detachable quick-release battery lets you clean for up to 60 minutes... in normal mode without Dual Floor Max Nozzle using one battery.” However, this is not accurate. I am lucky to get 10 minutes out of my vacuum. It's such a shame.

June 8, 2025

From lg.com

Response from LG Digital Care Team

Thanks for sharing your experience with your LG CordZero stick vacuum! The battery life can vary depending on which mode or attachment you’re using, a...

LG Digital Care TeamJune 9, 2025

Both Great and Bad

Would Not Recommend

My wife was wanting a new Vacuum so I bought her this one. Pros: The suction is absolutely phenomenal and it cleans rooms you can't tell are dirty. Cons: the battery takes nearly 4hrs to fully charge and on normal setting would last no more than 10min. Turbo it would die within 3min. It would take 3days to Vacuum the house with the battery and by then it's time to Vacuum again. The Vacuum is amazing in itself but with the battery I wouldn't recommend it until they fix the battery issue.

June 8, 2025
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Response from LG Digital Customer Care

Hi, Peejay. Thank you for sharing your experience with the LG Vacuum (A931KWM) model. We’re glad to hear you appreciate its powerful suction—cleaning...

LG Digital Customer CareJune 10, 2025

LG

Terrible battery power

DO NOT GET THIS VACCUM. Can't even handle it's own power. I literally vacuum for 10 minutes on the second lowest power and it dies. And then I have to wait 3 hours for it to charge. Leaving me to vacuum for 3 days just to get the job done. Absolutely ridiculous

May 11, 2025

From lg.com

Response from LG Digital Care Team - Diego

Hey there! It sounds like the battery performance of your new vacuum isn't quite meeting expectations, with cleaning sessions ending quickly and requi...

LG Digital Care Team - DiegoMay 12, 2025

Battery run time. On high 12 min. On regular. Abou

I liked the power. The reason I returned is on high power the battery lasted only 12 min. The extra battery was around 100.$ and could only be charged in the unit. I have a housekeeper that comes every 2 weeks and I also have area rugs in every room so this vacuum was not workable for me

April 7, 2025
Verified Purchaser
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Response from LG Digital Customer Care

Hi, there. Thank you for sharing your feedback on the LG Vacuum (A931KWM) model. We’re glad to hear that you liked the power of the vacuum, However, ...

LG Digital Customer CareApril 9, 2025

LG

LG vacuum

Would Recommend

It works great

April 1, 2025
Verified Purchaser
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5 mo, stopped working

Would Not Recommend

Loved it when it worked. That was only 5 months. Bought a replacement battery and it would not charge either battery. After owning it 9 months it’s just decorative now, completely nonfunctional.

March 31, 2025
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Response from LG Digital Customer Care

Hi, Jon. Thank you for sharing your feedback with us. We understand your concern about experiencing such issues with the LG Vacuum (A931KWM) model, e...

LG Digital Customer CareApril 1, 2025

LG

Good for cleaning & building upper body strength

Would Recommend

This is my second LG Cord Zero. My first one (the original model) finally bit the dust & I had all the accessories so I figured I'll just stick with Cord Zero. Knowing that this new model contains the self-emptying mode, I knew it would be heavier than my basic Cord Zero. But it is VERY heavy for little old me! I noticed that it has a dual head - for cleaning carpets & hard floors. I have thick plush carpeting and pushing this new power head is a struggle. I guess I save money by not needing a ...

March 18, 2025
Verified Purchaser
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Get back up batteries.

Would Not Recommend

It works very well… but the battery only last for 10 minutes. If the battery lasted longer it would definitely get 5 stars!

March 17, 2025
Verified Purchaser
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Response from LG Digital Customer Care

Hello there. Thank you for sharing your experience with us regarding your LG CordZero™ A9 Stick Vacuum. We understand your inquiry about the battery ...

LG Digital Customer CareJanuary 14, 2026

LG

Piece of expensive crap

Would Not Recommend

I bought this at Lowes one year ago. The wires on the head somehow were pinched and the head of the vacuum just stops working. The stand up automatic bin emptier also usually leaves the canister open on the vacuum after emptying so when u pull it off the charger, dirt falls all over. The head has snapped off multiple times which my husband has fixed repeatedly. It also does not pick up everything on the floor. If you have any dirt the size of a popcorn kernel, it just pushes it forward and will ...

March 13, 2025
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Response from LG Digital Customer Care

Hi, there. We appreciate you taking the time to share your experience with the LG Vacuum (A931KWM) model. We understand your concern about dealing wi...

LG Digital Customer CareMarch 14, 2025

LG

Great vacuum

Would Recommend

Awsome vacuum. Small package with full size results. Bought it for doing my steps but eliminated my clunky full size vacuum. Love the auto empty future. No cord and great suction and long run time. Very well designed and saves time especially for quick clean up. Works great on hardwood floors as well as carpet.

March 9, 2025
Verified Purchaser
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Great vacuum, but faulty battery.

I just purchased this product one week ago. I was very excited to have a cordless vacuum. Got it home and set it up immediately, I let it charge for a full 24 hrs prior to the first use. I was only able to run the vacuum for 10-15 minutes. At first I didn’t think to much of it, I thought maybe I didn’t have it docked right so maybe it didn’t get a full charge. So I placed the vacuum back on the base making sure it was sitting properly and let it charge another full 24 hours. Unfortunately, I had...

March 9, 2025
Verified Purchaser
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Impossible to get warranty service

Would Not Recommend

As a few other reviews I have seen, the bottom of this breaks off very easily. Lasted about 10 months with very occasional usage, maybe 20 minutes every couple weeks. When trying to make a warranty claim, they will send you around in circles making you enter all of the identical information numerous times. Then you get stuck waiting on a chatbot that doesn't do anything but eventually timeout. Ridiculous. My assumption is they hope you will just give up and go away. Ridiculous support for an ove...

February 25, 2025
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Response from LG Digital Customer Care

Hi, there. We truly appreciate you sharing your experience with us. We understand your concern about encountering durability concerns with your LG Va...

LG Digital Customer CareFebruary 26, 2025

LG

Battery run time is very low!!

Would Not Recommend

Auto clean is great but battery run time seems to be very low and you will have to invest in a second battery for sure!!

February 17, 2025
Verified Purchaser
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Good buy

Best vacuum cleaner for small house/apartment. Easy to charge. Overall a good product

January 20, 2025

From lg.com

Response from LG Digital Care Team - Diego

Hey there! It sounds like the vacuum has been a great fit for your space! It's awesome that it's easy to charge and works well for your needs. A solid...

LG Digital Care Team - DiegoFebruary 6, 2025

Never again

Worst customer service I’ve EVER had to work with. I will never buy another LG product

January 20, 2025

From lg.com

Response from LG

Hello Jana. Thank you for taking the time to share your experience with the LG A931KWM. We genuinely value your feedback and understand the challenges...

LGJanuary 23, 2025

Horrible floor attachment!

[This review was collected as part of a promotion.] I had this vacuum cleaner for less than a year and the bottom attachment broke off several times from the opening and severed the wires leaving the part broken. I contacted the LG company online and via telephone and it’s been a nightmare trying to get someone to assist me with trying to resolve this problem! I tried several different ways to resolve this but to NO avail. I need this part or else the vacuum itself is totally! The attachment on ...

January 5, 2025

From lg.com

Response from LG

Hello there! Thank you for sharing your experience with the A931KWM vacuum cleaner. We understand the issues you've encountered with the bottom attach...

LGJanuary 6, 2025