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2.3-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for LG 2.3-cu ft High Efficiency Stackable Front-Load Washer (White) ENERGY STAR

4.2
155
Review
 4.2 out of 5
155 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This compact washer is praised by most customers for its great features, quiet operation, and ability to handle a surprising amount of laundry in a small space. Reviewers highlight the wide range of wash cycles, temperature settings, and other customization options. The washer is described as effectively cleaning clothes while using minimal water. However, some customers have experienced issues with excessive vibration and noise, as well as problems with pet hair deposition. Overall, the consensus is that this is a high-quality compact washer, but an extended warranty may be advisable to address potential long-term concerns.

Customer review summary generated by AI, including incentivized reviews.
155 Customer Reviews

Some drop the ball with this. Take like 4 hours to do a load (ridiculous) if come out dry (not) .and machine has to dry completely for this that mean steam,is like u presure cooking u fabrics (ruin clothes) 1 wash is like 300 wash clothes came out like old

May 2, 2025

From lg.com

Response from LG Digital Care Team - Diego

Hey there! It sounds like your LG washer is presenting a couple of opportunities for optimization! Regarding the longer wash cycles, sometimes ensurin...

LG Digital Care Team - DiegoMay 4, 2025

[This review was collected as part of a promotion.]

December 1, 2024

From lg.com

Response from LG Digital Care Team - Diego

Hey there. Thank you so much for taking the time to share your thoughts with us. We'd love to hear more about your experience, send us a private messa...

LG Digital Care Team - DiegoMarch 10, 2025

Love this machine!!

Perfect size for washing closet. No issues still carries large loads would recommend!!

June 20, 2024

From lg.com

Great machine

[This review was collected as part of a promotion.] I bought this unit 4 years ago and the door rubber seal was cut and started to leak. So I needed to purchase another one and used the extended warranty to buy this unit that we love

June 12, 2024

From lg.com

Drain Pump Issues

Purchased this machine 09/2020. Replaced drain pump 08/2022 and 03/2024. This is a recurring problem. DO NOT BUY LG!

March 18, 2024

From lg.com

Response from LG

Hello there. We're truly disappointed to hear about the recurring issues you've experienced with your WM1388HW machine. Your feedback is valuable, and...

LGJune 7, 2024

Awesome Product

[This review was collected as part of a promotion.] I am so thrilled with my LG washer machine. It is easy to use and has many different settings for washing clothes

February 28, 2024

From lg.com

Response from LG Digital Care Team

Hi Carol, thank you for sharing your feedback. We understand how helpful it is when a washer is simple to use and offers the right variety of cycles. ...

LG Digital Care TeamMarch 13, 2026

poor service

Man out two weeks ago to repair washer. Had to order a part. That part didnt fix problem, had to order another. Came back on Wednesday with part and installed it. On Friday, tried to do laundry, washer not working, won't fill. Repair out again, needs to order part, be back Friday. Its now Saturday, no part, no call, no email, nothing. Why wasnt it checked to see if working before he left after the second part installed? Why have we not been contacted at all?

December 31, 2022

From lg.com

Response from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we w...

Social MediaJanuary 3, 2023

wont work

We have had two repair men out in the last two weeks. The last time was two days ago. Tried to do a load of laundry today. Selected the desired settings, it turns on, and then nothing happens. It does an occasional spin and after a couple of minutes, we get error code 1E. Hoses are not bent, water knobs are turned on, water not frozen.

December 24, 2022

From lg.com

Response from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspec...

Social MediaDecember 27, 2022

Great washer!

I have had this washer for about 3 years and it works great! I would recommend this product. The customer service I have received from LG has been great as well!

December 12, 2022

From lg.com

Horrible Noise and Leaks

The machine leaks water from the seal and sounds like a jet engine. Horrible noise even with stabilizers!

June 8, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaJune 10, 2022

Phenomenal little powerhouse

Would Recommend

[This review was collected as part of a promotion.] Our condo doesn't have a lot of space for our laundry machines so we went with this unit and are not the least bit sorry that we did. This little powerhouse handles everything we toss into it with ease and finesse. Its wide array of wash and fabric options in addition to temperature settings make it a breeze to get our laundry done. It's very quiet and even has a pleasant-sounding chime when the cycle is complete. The detergent loading drawer i...

April 21, 2022

From lg.com

A terrific appliance

Would Recommend

I bought this LG washer as a replacement for a very disappointing (and expensive) Bosch washing machine of the same size. This washing machine is head-and-shoulders better than the Bosch. We've had it since early 2020 and we feel incredibly lucky to have found this replacement early in the pandemic. LG offered an extended warranty, which I bought on line, and the machine has worked flawlessly for us for two solid years. It's a little noisy, especially in the high-rpm spin dry mode, but it has ma...

March 28, 2022
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Worst washer machine ever. Don't buy it.

We bought this washer a few months ago and every time it goes in the spin cycle it makes the whole house vibrate knocking everything off my shelves. It literally feels like you are in getting to take off in the space shuttle and my ears feels like your ears are going to explode. We had a service come out twice and they say their is nothing wrong. I am only giving this a one star because it won't let me do no stars

February 9, 2022

From lg.com

Response from Social Media

You may want to consider putting an anti-vibration pad underneath your washer. It helps reduce movement and noise during spin cycles. ^Jennifer

Social MediaFebruary 9, 2022

Handles All of My Laundry Needs

Would Recommend

[This review was collected as part of a promotion.] I bought this washer two and a half months ago to replace my previous LG 24" compact washer because of space constraints. I have no difficulty washing sheets, towels, and other large loads. Our clothes come out clean. I especially love the selection of settings--handwash!

February 1, 2022

From lg.com

Wonderful for RV living!

Would Recommend

[This review was collected as part of a promotion.] Needed compact size for my Motorhome and this fit the Bill. Works better than the one I had at my house!

January 31, 2022

From lg.com

Excellent choice for small spaces

Would Recommend

[This review was collected as part of a promotion.] We now have had this washer for several months, and love it. Great companion to the dual inverter heat pump ventless dryer. Great capacity of its size. Looks great. Performs as advertised. We are very happy with it. The washer (and dryer stacked) are in a small bathroom. We are very happy with both.

January 31, 2022

From lg.com

Rattles the whole house

Would Not Recommend

This washer vibrates extremely badly. Yes, the shipping bolts are out. Yes, we had an authorized repairman visit and he pretty much verified there is nothing particularly wrong...this is just the way these washers are. I have to spin everything on low cycle and the vibration is still very bad and it ups the drying cycle. Never again for a front load or an LG.

January 9, 2022

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaJanuary 12, 2022

Love all the options

Would Recommend

[This review was collected as part of a promotion.] Lots of choices for temperature, spin, type of laundry. Excellent.

December 20, 2021

From lg.com

Would Recommend

[This review was collected as part of a promotion.] I bought for mom one month ago. Really great and easy to use so she is happy.

October 30, 2021

From lg.com

Love the compact size.

Would Recommend

[This review was collected as part of a promotion.] We purchased this washer because it was smaller, allowing me to reach all the way to the back. And the compact size fits better in our small laundry room.

July 17, 2021

From lg.com