
Ratings & Reviews for Kwikset 912 SmartCode Venetian Bronze Smart Keypad Electronic Handle Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers convenient keyless entry, reliable performance, and long-lasting battery life. Many users appreciate its smart home integration capabilities. However, some customers have experienced issues with the mechanical durability of the lock over time, and a few had trouble integrating it with their smart home systems. Additionally, a small number of users reported problems with the lock's water resistance in humid or rainy environments.
Customer review summary generated by AI, including incentivized reviews.Height of the indoor assembly should be shorter
This lock has worked well and reliably for many years. The batteries generally last six months to one year depending on the seasonal temperatures and use. I have used this with both Smart things and currently a Hubitat c-7 hub. For initial set-up, both required the lock to be in close proximity of the hub for inclusion. The device works well with Siri through Homebridge and has been tested with Alexa. Alexa was not used many years ago for security concerns, but now properly configured, Alex...
From kwikset.com
Don't Bother if your door has a deadbolt
[This review was collected as part of a promotion.] After an unfortunate lock out event, I ordered this handle set to prevent such problems in the future and as a nice add on to my Ring system. However what I discovered during installation is that if you have a deadbolt, it won't work. Given the age of my home (100+) I though it may have just been the way this door was installed so I proceeded to measure the doors in my newer addition, the spacing between handle and deadbolt is the same across...
From kwikset.com
Won't stay on line
Would Not RecommendThis product will not stay connected to my Hubitat Elevation C7 hub. I have several other Z-Wave devices and all of them work perfectly. so, it is not a hub issue. Furthermore, it is a blasted nuisance to have to run a long network cable from my normal hub location to my back door in order to exclude and then re-include this thing. Taking the head unit to the hub is a possibility but with my huge fingers, connecting and disconnecting the cable plug is not easy, and those wires look VERY easily b...
From kwikset.com
Hello TheRetiredViking, We are here to help! Our team of lock experts can walk you through troubleshooting over the phone and help with the warranty ...
Does not work outside in a rainy climate
We replaced our similar smart locks with this Z-Wave and it didn't even last a year outdoors. We live in a more humid climate.
From kwikset.com
Hello MicheleA, Kwikset electronic locks are intended for installation on a door where the interior of the lock is enclosed and protected from the ou...
Great lock, doesn't work properly with Z-Wave
Would RecommendSo I purchased this lock and it works great for the majority of the time, entering the code to enter the garage works great but when I try to add it to my Z-Wave network for remote control, it adds but doesn't register properly. Kwikset's customer service troubleshooting asked me to exclude it, then include it, and other stuff that I've already tried that they have to "verify" is not functioning. Like I said, this is a nice lock to have access to the home all the time but when it does get add...
From kwikset.com
Hello Nateg, Thank you for reaching out to our Support Team for troubleshooting assistance. As the original owner of the SmartCode 912, you have a on...
does not play well with damp environments
Would Recommendthis is the third lock I'm ordering over the past 5 yrs. the first one was trashed when I washed the door. the second during a rainstorm. i love everything about the lock save this defect, if kwikset could find a way to make the electronics more water resistant, it would rate 5 stars
From kwikset.com
Not easy to link to Alexa.
Would Not RecommendStill trying to get it connected to Alexa. NOT user friendly to get figured out.
From 912 SmartCode Satin Nickel Smart Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Hello Frustrated,
The SmartCode 912 features Z-Wave technology, meaning it must be paired with a Z-Wave hub for the lock to be remotely accessed...

Highly recommended!!
Would RecommendEasy to install, rekey to match my other locks, program and setup the ZigBee with SmartThings!! I wish I’d done this a while ago. In addition to controlling the lock, you can see the lock status and battery level in the app.
From kwikset.com
Worked OK for 2 yrs. Now batteries deplete fast
Would Not RecommendBought this Z-Wave three years ago. Worked well until this past year. The batteries now deplete within a month - and getting worse. Just had the batteries show 1% on Z-Wave controller. Changed the batteries, still 1%. Changed the batteries again, still 1%, Changed again. still no battery improvement.
From kwikset.com
Hello MikeL0703, Thank you for taking the time to write a review, and we'd like to help you get your lock in working order. Our Support Team is more...
Decent Smart Lock w/ Z wave
Would RecommendI installed the lock on my home office door. The printed instructions didn’t include information on setting the lock/ door handle. After troubleshooting why it wouldn’t work, I watched a video on setting the lock/handle and got it to work. I was able to connect it to my security system but had to reset my pin a few times to get it to consistently work. So far so good.
From 912 SmartCode Satin Nickel Smart Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserVerified Pro Sweepstakes
Hard to put together
Would Not RecommendVery complicated setup. My father-in-law spent about 3 hours putting it together
Verified PurchaserSweepstakes
Works very well
Would RecommendI installed on a door for an AirBNB. It connected easily to my Samsung SmartHub.
From 912 SmartCode Satin Nickel Smart Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Excellent featuresl
Would Recommend[This review was collected as part of a promotion.] This product has great features and was very easy to install.
From kwikset.com
[This review was collected as part of a promotion.]
From kwikset.com
Works Great
Would Recommend[This review was collected as part of a promotion.] I will highly recommend Kwikset locks to my friends and family. They stand behind they work.
From kwikset.com
Z wave lock
Would RecommendSimple to install, works great and looks nice. I am very pleased with this lock and will be changing the rest of my locks soon.
From 912 SmartCode Satin Nickel Smart Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
Great Door Lock purchase
Would RecommendThis door lock is awesome and fits my door perfect, I love the style and color. Thank you lowes
From 912 SmartCode Satin Nickel Smart Keypad Electronic Handle Lock ft. SmartKey Security Verified PurchaserSweepstakes
[This review was collected as part of a promotion.]
From kwikset.com
Hello GrumpySailor, We're here to help! For your door setup, we recommend a Home Connect Deadbolt that is compatible with the Ring Alarm system and a...