Ratings & Reviews for Kwikset SmartCode 955 Matte Black Keypad Electronic Handle Lock ft. SmartKey Security
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers convenient features such as easy installation, programming, and the ability to set multiple user codes. It is described as sturdy, durable, and having an attractive design. However, some customers have reported issues with the lock malfunctioning in cold weather or problems with the engineering, such as the handle coming loose or programming not functioning as expected. Overall, the majority of reviews are positive, highlighting the lock's security, ease of use, and versatility.
Customer review summary generated by AI, including incentivized reviews.Good value combination/key lock entry handle.
It's a solid handle and lock set that works well and was easy to install.
From SmartCode 955 Satin Chrome Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Be sure to check availibilty
Got what I ordered just took longer than i thought it would
Verified Purchaser
Worth the Price
Would RecommendEasy to install with great directions.
Not for High Traffic Entries
Would Not RecommendI purchased this lock for our business and it started having issues soon after installation. The face plate moves and the screws had to constantly be retightened. Also, the handle started sticking and had to be repaired twice. This lock would be ideal for low traffic entries, but had to replace with a more industrial type lock.
From SmartCode 955 Venetian Bronze Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Lock stopped working in cold weather
Would RecommendWe purchased this lock about a year ago. It worked great for 3-4 months and then once it got cold, it seized up and stopped working. I got locked out of my house in single digit degree weather. Once I finally got back in, I took all the recommended steps to reset the lock, try a new battery, and completely reinstall the lock - nothing worked. Worse yet, I have taken this back to Lowe's multiple times, and they do not even sell it in the store (except when I purchased it). They claim someone prob...
Hello Wesley0933,
We're happy to help with the Kwikset Warranty for your SmartCode 955. Here's a link with more details about our ...
Didn't work out of the GATE!!!
Would Not RecommendNot happy, programmer is broken.
From SmartCode 955 Venetian Bronze Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
Hello nowhereman,
Your experience with our products is very important to us. Please contact our support team at 1-800-327-5625 and we woul...
Excellent Lock
Would RecommendLooks great and works perfectly.
Verified Purchaser
Stopped working
Would Not RecommendWorked great at first, but now the keypad doesnt work at all
Verified Purchaser
Hi kpc912221,
We’re here to help! We have a team of lock experts who are happy to walk you through any necessary troubleshooting steps to ...
We like the keypad…kids can’t lose keys
Would RecommendI like this product!
Verified Purchaser
Kwikset 955 Smartkey lock
Would RecommendThe installation was fairly easy since it was replacing my old sledge one. But, I dropped one of the handles and the finish chipped a bit.
Verified Purchaser
All parts were in package
Would RecommendEasy to install
Verified Purchaser
Extremely Dissapointed
I bought this for a lockable door and im honestly confused and feel scammed yall provided allen key but the screw requires a torx screw almost had a heart attack putting. Together it was making me so mad
From kwikset.com
Hello Randal, We're here to help! The set screws are pre-installed in the shaft. Please check the top of the shaft to see the backside of the screw. ...
It was an amazing product until there was multiple parts that werent even in the instructions how yall gonna give me an allen key but it needs torx screw other than that it was decent
From kwikset.com
Hello Bigrandal, We're here to help! The set screws are pre-installed in the shaft. To secure your lever onto the shaft, please follow these steps: ...
Hello LPerret,
The SmartCode 955 is a commercial-grade lever set designed for durability and security. We're sorry to hear you've ...