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SmartCode 917 Contemporary Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 917 Contemporary Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security

4.4
316
Review
 4.4 out of 5
317 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the lock for straightforward installation completed in under 15 minutes and reliable keyless entry with programmable codes. Most highlight the convenient code-based access, sleek lever handle, and satin black finish as major upgrades. Many appreciate the automatic locking feature and smooth operation, calling it their favorite lock. The well-built design and modern aesthetics earn strong recommendations. A few encountered minor setup issues or defective units, but these remain outliers against the dominant positive sentiment.

Customer review summary generated by AI, including incentivized reviews.
317 Customer Reviews

Great door lock

Would Recommend

Works better than the cheapest smartcode door option. Was easy to install and has so far worked very well.

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Outstanding quality

Quality product as usual. Lowe’s has great products and an amazing return policy, incase you grabbed something you didn’t need…

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The best keypad lock I've had so far!

Would Recommend

I've used Kwikset for many years now, and this is their best model in my opinion. Easy to install and the operation is very quick and with no fuss.

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EASIBILITY.

Would Recommend

EASY TO INSTALL AND PROGRAM.

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Not for right hand doors.

Would Not Recommend

I have a right hand opening door. The interior handle points the wrong direction. Says it can be changed but I’ve not figured it out. It puts the Allen screw on the opposite side of the hole.

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Response from Kwikset

Hello Jbfol,

We're happy to help you with this! This model is designed for use on both right‑hand and left‑hand doors. The set screw i...

KwiksetApril 28, 2026

kwikset

Battery must be in place and attached for outside

Would Recommend

I was doing fine till I thought I was done but outside handle wouldn’t engage. Reread instructions tried reinstalling twice still no luck. Instructions a little vague. Watched several video before I found solution to my problem. An older guy had the same problem but figured out that the battery had to be plugged in before it would allow out side handle to work. Instructions didn’t say anything about that and neither did the 2 previous videos.

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quick and easy

Would Recommend

easy to install. simple programming.

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Quality lockset , nice finishes

Would Recommend

Install was simple

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East install

Would Recommend

Looks great

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Easy to program

Would Recommend

High quality product and easy to program. Can easily re-key to match other keypads. We use this style at all of our rental properties.

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Makes your door look upgraded!

Would Recommend

Easy to install and program.

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Kwikset 917 black finish

Would Recommend

I have a few gripes Gripe 1 .... It requires 9v why a lot of the locks use AA etc. but what battery it uses is not it's short fall. Gripe 2 .... As other posts have listed the outside handle is a torx (#8 BTW) and the inside uses the Allen (the Allen is supplied in the kit) And yes I was a little caught off guard it was left hand thread. Instead of going home for my torx sets I had to buy a set. BTW this was installed at in-laws. Gripe 3 .... Why not use standard RH thread. And if the manu...

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Response from Kwikset

Hello Mike,

Thank you for sharing your feedback. For the SmartCode 917, the set screw is reverse‑threaded and is designed to remain instal...

KwiksetMarch 23, 2026

kwikset

Build quality

Would Recommend

Build quality and rekeyed system.

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Dont do in store pick up. Waste of time.

Would Recommend

The product is what i wanted. The way I got it? Strange. Bought it online for in store pick up. The product was shipped from God knows where and was going to take more than a week. I decided to go in store to pick up myself same day. When I got to the store the same product was in stock. Why was another shipped?? Why the delay?? Poorly managed customer service! Then on top of it all I was mailed a refund card!! How inefficient! Please, in the future, just credit my account.

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Response from Kwikset

Hello Bill,

Thank you for taking the time to share your feedback. We’re glad to hear the SmartCode 917 is the product you were looking for...

KwiksetJanuary 30, 2026

kwikset