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SmartCode 917 Contemporary Matte Black Keypad Electronic Handle Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 917 Contemporary Matte Black Keypad Electronic Handle Lock ft. SmartKey Security

4.4
318
Review
 4.4 out of 5
319 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the lock for straightforward installation completed in under 15 minutes, reliable keyless entry with programmable codes, and solid build quality with an attractive lever handle design. Many highlight the convenience of eliminating physical keys and the smooth, modern aesthetic. The smart features, including auto-lock delay and customizable access for family and guests, are frequently cited as standout advantages. A few customers encountered minor issues with set screws or rekeying instructions, though most found online tutorials helpful. Overall, reviewers strongly recommend this as a dependable upgrade from traditional locks.

Customer review summary generated by AI, including incentivized reviews.
319 Customer Reviews

Missing a installation screw

Nice lock but missing an installation screw we only noticed AFTER it was installed

May 15, 2026
Verified Purchaser
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Great Investment ..Count On Kwikset

Would Recommend

Easy installation Setting it up Really Simple Im no Einstein.

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Great door lock

Would Recommend

Works better than the cheapest smartcode door option. Was easy to install and has so far worked very well.

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Outstanding quality

Quality product as usual. Lowe’s has great products and an amazing return policy, incase you grabbed something you didn’t need…

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The best keypad lock I've had so far!

Would Recommend

I've used Kwikset for many years now, and this is their best model in my opinion. Easy to install and the operation is very quick and with no fuss.

May 4, 2026
Verified Purchaser
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EASIBILITY.

Would Recommend

EASY TO INSTALL AND PROGRAM.

April 28, 2026
Verified Purchaser
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Not for right hand doors.

Would Not Recommend

I have a right hand opening door. The interior handle points the wrong direction. Says it can be changed but I’ve not figured it out. It puts the Allen screw on the opposite side of the hole.

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Response from Kwikset

Hello Jbfol,

We're happy to help you with this! This model is designed for use on both right‑hand and left‑hand doors. The set screw i...

KwiksetApril 28, 2026

kwikset

Battery must be in place and attached for outside

Would Recommend

I was doing fine till I thought I was done but outside handle wouldn’t engage. Reread instructions tried reinstalling twice still no luck. Instructions a little vague. Watched several video before I found solution to my problem. An older guy had the same problem but figured out that the battery had to be plugged in before it would allow out side handle to work. Instructions didn’t say anything about that and neither did the 2 previous videos.

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quick and easy

Would Recommend

easy to install. simple programming.

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Quality lockset , nice finishes

Would Recommend

Install was simple

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East install

Would Recommend

Looks great

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Easy to program

Would Recommend

High quality product and easy to program. Can easily re-key to match other keypads. We use this style at all of our rental properties.

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Makes your door look upgraded!

Would Recommend

Easy to install and program.

March 30, 2026
Verified Purchaser
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Kwikset 917 black finish

Would Recommend

I have a few gripes Gripe 1 .... It requires 9v why a lot of the locks use AA etc. but what battery it uses is not it's short fall. Gripe 2 .... As other posts have listed the outside handle is a torx (#8 BTW) and the inside uses the Allen (the Allen is supplied in the kit) And yes I was a little caught off guard it was left hand thread. Instead of going home for my torx sets I had to buy a set. BTW this was installed at in-laws. Gripe 3 .... Why not use standard RH thread. And if the manu...

February 14, 2026
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Response from Kwikset

Hello Mike,

Thank you for sharing your feedback. For the SmartCode 917, the set screw is reverse‑threaded and is designed to remain instal...

KwiksetMarch 23, 2026

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