Ratings may include incentivized customer reviews.
What Customers Are Saying
The warming drawer is praised for its ability to effectively keep food warm and its versatility, with users highlighting its spaciousness, ease of use, and warming capabilities. However, some customers have experienced issues with the drawer's assembly and lack of moisture control. While the majority of users are satisfied with the product, a minority have encountered quality or service-related problems.
Customer review summary generated by AI, including incentivized reviews.Exactly what I was looking for
Would Recommend[This review was collected as part of a promotion.] We remodeled our entire kitchen and having a warming/proofing drawer was one of the things at the top of my list. This one looks great and works amazing for proofing breads and desserts!
From kitchenaid.com
Great features.
Would Recommend[This review was collected as part of a promotion.] I wasn’t going to love this warmer. I thought it was an expensive space holder. I was wrong. The warmer has kept food warm for a big dinner party, the slow cooker made an excellent beef stew and the proofer allowed me to create perfect dinner rolls from scratch. I can’t wait to try new dishes in it.
From kitchenaid.com
Great appliance with many features most drawers do
Would Recommend[This review was collected as part of a promotion.] This is a great appliance to have in the kitchen since I always have trouble timing everything so it is at service temp at one specific time. Have only used a few times so far but looking forward to using on slow cook and other features. Only downside is the ridiculous back order situation having to wait 3 months to get it! Don’t understand why they allow their brand to be damaged with their service issues.
From kitchenaid.com
Warming drawer and slow cooker in one!
[This review was collected as part of a promotion.] Nice large compartment for keeping food warm or for slow cooking! I like that it has many uses not just one.
From kitchenaid.com
Buyer beware, do not buy appliances at Lowes.
Would Not RecommendThe return policy is 48 hours. I tried to exchange the unopened appliance after that window and was told they would not do it. Now stuck with the wrong size unopened appliance. i will not buy another item from Lowes again.
WD-H
Would Recommend[This review was collected as part of a promotion.] Good value, easy to use, and effective as food or plate warmer.
From kitchenaid.com
Disappointing.
Would Not RecommendThis warming drawer came with a defective gliding hinges. It is also very flimsy stainless steel compared to my old warming drawer. Perhaps this is how all appliances are now.
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Warning Drawer, and would like the o...

Utility value
Would Recommend[This review was collected as part of a promotion.] I have found it Reduces ‘warm up’ & microwave time…
From kitchenaid.com
All Kitchenaid kitchen appliances
[This review was collected as part of a promotion.] I love my appliances and they look amazing and compliment out kitchen.
From kitchenaid.com
Continued eMails are a nuisance - please stop!
[This review was collected as part of a promotion.] My appliances work very well - wall oven, microwave, and warming drawer. However, I continue to receive emails from Kitchen Aid. I have unsubscribed several times and the eMails continue to come - at least on a daily basis - sometimes more. I would be even happier with Kitchen Aid if the eMails would stop.
From kitchenaid.com
Warmning Drawer
We love our new warming drawer especially the proofing part. We are big bread makers. We replaced our old warming drawer when purchasing a new wall oven, microwave combination. We do have only one small item that we can't figure out. We can't figure the proofing temp and maybe how to raise it. It seems to be only 75 degrees, as per our thermometer, and it needs to be 80-85 degrees. There is no help in the manuals or online.
From kitchenaid.com
Downgrade from old model
Would Not RecommendI bought the newest 30in KitchenAid warming drawer to replace a 15 yr old KitchenAid model that had the thermostat go out (a discontinued part). This one is a downgrade in almost every way. Although the external size is the same as my old one the actual warming drawer space inside the drawer is noticeably smaller, the construction/materials feel cheaper/flimsier, and it has fewer controls. We’ll see if it lasts.
From kitchenaid.com
Very Happy
Would Recommend[This review was collected as part of a promotion.] So far very happy with this new warming drawer. I reduced by 1-star because it could be taller inside--the Thermador it replaced was about 1 in. taller. That makes a difference with some casseroles if you want to use the lid. I slow cooked a pot roast recipe and it came out great. I like that you have to depress the dial before you can turn the it now that we have a new grandchild. Both of these are features my old warming drawer did not have. ...
From kitchenaid.com
Great!
Would Recommend[This review was collected as part of a promotion.] Used this as a slow cooker and it worked great. Also used it to keep foods warm and it was perfect.
From kitchenaid.com
It finishes off my new kitchen.
Would Recommend[This review was collected as part of a promotion.] It has taken us quite a while to get our Warming Drawer connected. We were not aware it required special cabinet. I am anxious to start using it. I wonder if you furnish any cook- books for owners. I have an idea how I will use it but to get the full value and experience of the appliance I could use some help.
From kitchenaid.com
Love this warming drawer +
Would Recommend[This review was collected as part of a promotion.] During my home purchase negotiations, I requested a warming drawer because it is something that I use all the time. This specific item also slow cooks! Love it! The only issue I have had is getting the sticker off of the face of the drawer.
From kitchenaid.com
Unknown loose wires cost me time and money
Would Not Recommend[This review was collected as part of a promotion.] I purchased a new warming drawer. It didn’t heat. I called kitchenaid several times, but wasn’t able to get thru. I ended up paying for a repair. Turned out a loose wire was the problem.
From kitchenaid.com
Thank you for sharing your experience with us, Loose goose. We apologize for the concerns that you are experiencing with your Warming Drawer and would...
Great warming drawer
Would Recommend[This review was collected as part of a promotion.] We replaced our old warming drawer with this updated one.
From kitchenaid.com
great features!
Would Recommend[This review was collected as part of a promotion.] LOVE my warming drawer. I use it often to keep things warm when I am cooking multiple items.
From kitchenaid.com

Hello! We are sorry to hear about this concern. Please reach out directly to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further ass...