
Ratings & Reviews for KitchenAid 22.8-lb Ice Per day Cubed Ice Maker ( Panel Ready )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The ice maker produces high-quality, clear ice that is well-suited for drinks. However, many customers report issues with the product's reliability and durability, with frequent breakdowns and the need for multiple replacements. The high cost of repairs and poor customer service have also been frustrating for some users. While the ice quality is often excellent, the reliability concerns and lack of longevity are significant drawbacks to consider.
Customer review summary generated by AI, including incentivized reviews.Loud!
[This review was collected as part of a promotion.] This is our 3rd Kitchenaid ice maker we’ve owned over 20+ years. This one is by far the loudest! Missing “holiday” feature as our previous ones we had.
From kitchenaid.com
Super ice maker
Would Recommend[This review was collected as part of a promotion.] If you you want super clear ice and plenty of it this is the ice machine for you
From kitchenaid.com
Does not work and makes terrible noise
Would Not RecommendI have multilple other Kitchenaid appliances and they don't have the issues that this icemaker has. I now have to replace the entire unit as apparently it can't be serviced.
From kitchenaid.com
Perfectly cubed ice!
Would Recommend[This review was collected as part of a promotion.] We bought this ice maker for our basement and we love it! The ice cubes are perfect and the amount of ice and how quickly the ice is made is awesome! Only complaint would be that it is challenging to clean inside.
From kitchenaid.com
Drippy Water Dispenser
Would Recommend[This review was collected as part of a promotion.] The unit is great...plenty of room on top and bottom and the ice maker is above average. However, the inside front door water dispenser dribbles after each use! You have to leave your water glass under the spigot and count off seven drops before moving your glass. Otherwise, the drips soak the bottom door shelf.
From kitchenaid.com
Clear ice with filter
[This review was collected as part of a promotion.] Bought this ice maker 1 and a half months ago and so far are pleased with it. We enjoy the clear ice.
From kitchenaid.com
Works great and quiet
[This review was collected as part of a promotion.] This is a great ice machine. I have the 18” model in my garage and I’m very happy with it. The bonus on this one is how quiet it is. I can barely hear it run.
From kitchenaid.com
DOES NOT WORK, DEAD AT DAY 30
Would Not Recommend[This review was collected as part of a promotion.] LESS THAN 1 MONTH OLD POWER WILL NOT STAY ON HAVE TO RESET EVERY OTHER DAY CANT GET IN TOUCH WITH WARRANTY DEPARTMENT
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportun...
Don’t Buy
[This review was collected as part of a promotion.] 6 months old and it stopped working. They can’t find a service contractor to service the warranty.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportun...
Meets expectations.
[This review was collected as part of a promotion.] No issues at this time, everything advertised is what I expected
From kitchenaid.com
Ice machine cutting grid on all of the time
Would Not Recommend[This review was collected as part of a promotion.] I would not recommend this ice machine. After the purchase, it came to my attention that the cutting grid is always on and when not actively melting ice has a temperature of 115 degrees F. So in essence there is a constant heater in the ice box. This causes two concerns, one there is always power being used by the grid (heat), the other is it causes the just formed ice to melt quickly. The other issue I have is a design flaw with the overf...
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Ice Maker is not living up to your standards. If you have any questions or ...
Great appliance
Would Recommend[This review was collected as part of a promotion.] The ice machine has operated perfectly from installation. It is quiet and efficient. It is also an attractive addition for our kitchen.
From kitchenaid.com
Perfect size ice
Would Recommend[This review was collected as part of a promotion.] Had it for three weeks. Ice is the perfect size. But the machine is quite noisy.
From kitchenaid.com
When it works I love it
Would Not Recommend[This review was collected as part of a promotion.] This is my second purchase of the KitchenAid Ice maker. First unit lasted about ten years, trouble free until it just quit. This new unit KUIX535HPS purchased in May 2025 has not been trouble free, it intermittently and randomly powers off. It has done this at least 7 times in four months of ownership. In each case it quits making ice and the ice melts filling the pump tank with no power to pump water out. When it does work I love it, when we ...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportun...
The best icemaker!
[This review was collected as part of a promotion.] We are very happy with our new icemaker. It works like a charm and is very quiet.
From kitchenaid.com
Perfect homeowners icemaker
[This review was collected as part of a promotion.] We replaced our Icemaker with this KitchenAid unit and are absolutely thrilled. It makes ice quickly. The volume of ice is fantastic – more than enough for a party. It is much quieter than the unit we had before. It is an absolute winner!
From kitchenaid.com
Works great...until it doesn't
Would Not RecommendI bought this machine 4 years ago and it has been a great product. This week, it slowly stopped producing ice and now the ice plate will not get cold enough to produce the ice. I suspect there to be a micro-leak somewhere and now all the refrigerant is gone. I expected a longer life for something in this price range.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportun...
SUCKS
[This review was collected as part of a promotion.] If only I had done a little research, I would never spend real money on this trash. It makes more noise than anything I have ever owned. ANYTHING!. I also did not realized that I was getting baby ice cubes. When you drink anything, you have to keep your teeth closed to keep from swallowing little ice cubes. Everybody that visits my house get a lesson on this machine. I am going to throw it out in the middle of my street.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportun...
Ask Me in 6 months
[This review was collected as part of a promotion.] It's still new, so let's see how it operates 6 months or 1 year from now.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportun...