
Ratings & Reviews for KitchenAid 1.4-cu ft 900 -Watt 29.75-in Built-In Microwave ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This convection microwave oven is praised for its great features, easy-to-use controls, and excellent cooking performance, particularly the convection function that produces even, delicious results. However, some customers have reported issues with the door, light bulb, and cleaning, as well as concerns about reliability and durability. Prospective buyers should carefully consider the pros and cons to determine if this model meets their needs.
Customer review summary generated by AI, including incentivized reviews.Never used. Installed broken
Would Not Recommend[This review was collected as part of a promotion.] Unit has never been used. Was broken when installed. Waiting for parts and repair since 7/1.
From kitchenaid.com
Good, not great
[This review was collected as part of a promotion.] Good microwave, but door doesn't latch and light stays on. also, door will unlatch during use causing heating to pause.
From kitchenaid.com
We do like our new micrwave.
Would Recommend[This review was collected as part of a promotion.] The one difficulty was that when our last KitchenAid microwave quit on us, we contacted the appliance store, but then had to wait for 8 months to get a new one from you guys.
From kitchenaid.com
Great features
Would Recommend[This review was collected as part of a promotion.] Perfect compliment to the built in oven. Works fantastic & fast.
From kitchenaid.com
Beautiful appliance
Would Recommend[This review was collected as part of a promotion.] We purchased this very expensive microwave about 5 months ago and recently had it repaired; the door switch malfunctioned. Since the repair the microwave is now working properly.
From kitchenaid.com
Best Microwave Ever!
Would Recommend[This review was collected as part of a promotion.] Finally my microwave arrived for our new home. Love how It works, 100% better than any microwave I’ve owned. It warms food perfectly, no over cooked tough edges. The defrost is perfect! I steamed big sweet potatoes in 5 mins! Ima home chef and very particular this is a great tool for my kitchen. Very happy with this product.
From kitchenaid.com
Microwave
Would Recommend[This review was collected as part of a promotion.] So far I love this microwave, however it is beyond frustrating that it does not come with detailed instructions and I could not find a link online. After an extensive chat I was able to have it emailed to me. I prefer printed instructions and I think that should be provided. These appliances are expensive.
From kitchenaid.com
Great Features!
Would Recommend[This review was collected as part of a promotion.] We bought this microwave when we remodeled our kitchen six months ago. We absolutely love it! It’s a microwave, yet also we’ve used it to bake and toast! So far no complaints.
From kitchenaid.com
Great microwave!
Would RecommendGreat appliance but ordered on Jan 21, 2022. Finally came in March 8th 2023.
From kitchenaid.com
Door problem, light bulb burned twice & more
Would Not Recommend1) Nice design BUT the door sucks! Every 10 times I put something in the microwave & closed the door, it appears “Open/close door” (see photo). I had to slam the door to make the microwave start! It happens 6 out of 10 times & sometimes had to open & then close more than 2 times for it to work. It wastes time & is really frustrating when in hurry. At night time, when my kids were upstairs ready to sleep, they could hear me slamming the door trying to make it start! Called service the 1st few wee...
Thank you for sharing your experience with us, CONChuTieuSUMER. We apologize for the concerns that you are experiencing with your Microwave, and woul...

Worth the long wait!
Would RecommendThe long Wait Almost deducted one star! Only downside was the 16 1/2 month wait from order to install. I went in for a refund, only to hear it was finally shipping the next week!! Absolutely loved the 2000 version of the Superba convention microwave. Sadly it developed broil button issues after 20 years of use, and parts weren’t available. The predecessor had 3 different cook modes convection bake, Superba (Crisp on the new one) and microwave. So I knew the great features of the microwa...
From kitchenaid.com
Our microwave oven is a good product
Would Recommend[This review was collected as part of a promotion.] After waiting about three months for delivery due to supply chain issues, our builder installed our new microwave oven and we are quite pleased with it. We are still learning its capabilities -- have yet to use the convection feature.
From kitchenaid.com
Amazing microwave
Would Recommend[This review was collected as part of a promotion.] Absolutely love this microwave. Amazing features it’s a big upgrade from my previous microwave and I am so happy. I have used the convection oven a couple times so far and the results are so good. Love the look of Kitchenaid. I also got the wall oven which is installed below. Very pleased.
From kitchenaid.com
Defective - Multiple Problems with New Unit
Would Not Recommend[This review was collected as part of a promotion.] After being installed the unit would not operate without pushing on the door. The door is misaligned and there is a noticeable "pimple" in the stainless steel on the door which appears to have been caused from the inside of the door. Very poor build quality and Q/C.
From kitchenaid.com
Thank you for sharing your experience with us, Gary and Cheryl. We apologize for the concerns that you are experiencing with your Microwave and would ...
Beautiful Design!
[This review was collected as part of a promotion.] My husband and I recently moved into a new home, which needed a serious kitchen upgrade. We purchased all new KitchenAid appliances and love the microwave. The drop-down door is sleek and looks just like an oven. It certainly is the best microwave we’ve ever had!
From kitchenaid.com
Doesn’t sit flat
Would Not RecommendI saw several people mentioning that the door won’t stay closed. Mine had same problem until I shimmed the right front edge. Looks like the face frame is proud of the base and not square, so when the unit sits on a flat surface, the door frame twists and the door won’t stay closed
From kitchenaid.com
Thank you for sharing your experience with us, Doesn’t sit flat. We apologize for the concerns that you are experiencing with your Microwave and would...
User manual
Where is the user manual?!?!? How are we to know how to effectively operate without a user manual?
From kitchenaid.com
Great microwave
Would Recommend[This review was collected as part of a promotion.] We bought this for a kitchen remodel. So far we love it but wish there was an instruction manual included. The Kitchenaid website is not very helpful. Would love help just doing simple things like using the convection feature.
From kitchenaid.com
No user manual
There was no user manual with my unit. I need this information to know how to operate effectively.
From kitchenaid.com
Microwave Oven
Would Not Recommend[This review was collected as part of a promotion.] Have had this about 4 months now. I notice that it does not pop the bagged popcorn very well. Takes forever and leaves many unpoped kernels. I wish that the instruction manual had better directions for how to use the convection oven. No instructions on what can be left in the microwave when oven is on- do you take everything out?? Wish there were better instructions on this- and if there are- please let me know. Seems to work ok. BE VERY AWAR...
From kitchenaid.com
Thank you for sharing your experience with us, Penn unknown. We apologize for the concerns that you are experiencing with your Microwave and would lik...