Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with customers praising its stylish design, easy installation, and soft-close feature that prevents slamming. Many find the seat comfortable and durable, with quiet operation and easy cleaning. However, some customers have experienced issues with the seat not staying in place or the plastic parts breaking prematurely. A few find the slanted shape uncomfortable, and there are concerns about the quality and durability of the mounting hardware. Overall, the majority of customers are satisfied with the product's functionality and value, but a significant minority have encountered problems, suggesting inconsistent quality.
Customer review summary generated by AI, including incentivized reviews.Stylish and easy-to-install toilet seat
Would RecommendWe recently replaced the toilet seat for a Kohler one-piece toilet in color biscuit. The Kohler web site offered more options for in-stock, soft-close, elongated seats in biscuit color than the local big-box DIY stores. The online selection and ordering were easy and the seat was delivered promptly. The new seat was a perfect fit and color match, and was easily installed. We hope to get many years of reliable operation of this soft-close seat.
From kohler.com
Seat is fine, mounting hardware poorly designed
Would Not RecommendHave Kohler fixtures in very bathroom in the house. Been a mechanic and performed hundreds of home repairs. Never saw a piece of attachment hardware, (ie nylon split nut) so poorly designed. In theory it should work. I guess nobody asked or listened to the customers. After claiming warranty and Kohler sending a new and improved replacement kit of hardware, the new hardward lasted a month before loosening and causing the seat to be unsecure again. Had to by another seat for a second toilet....
From kohler.com
Great price for a tremendous product!
Would Recommend[Employee of kohler] I needed to replace a toilet seat on a older toilet. I knew I didn't want to spend too much on this product, but still wanted functionality and comfort. The current seat would often slam so I had a close close toilet seat and lid in mind. This delivered that exact want. Very easy to install!
From kohler.com
Seat Slopes Inward
Would Not RecommendI hoped the more expensive seat would be sturdier and more comfortable but I was wrong. The rim of the seat slopes inward which provided less seat support for my legs and glutes (my butt). Since I like to take my time on the john, this quickly became uncomfortable. I quickly bought a different (and more solid) seat and stuck the Rutledge in the attic where it will languish in obscurity.
From kohler.com
Hello Sweet Cheeks, this is Meli with Kohler Co. I am sorry to read the Rutledge seat did not meet your expectations and you found it to be uncomforta...
Works great!
Would RecommendI wish we’d bought this years ago. Easy to install and works perfectly-no more slamming toilet lid in my bathroom!
From kohler.com
Perfect match and perfect fit
Would RecommendWe purchased two of these knowing we would get exactly what we ordered. The color was an exact match and installation was a breeze.
From kohler.com
Slips off the sides of my Koehler elongated toilet
Would Not RecommendThis seat is being sanitized and given to a charity for possible repurpose. Even though I have a Kohler elongated toilet, this seat slips off the side and no amount of adjustment cures the problem. IMO, cheaply made, very unstable.
From kohler.com
JB60, my name is Jessica with Kohler Co. I am sorry you are not satisfied with your Rutledge toilet seat and it is moving. The installation of this to...
Good product
Would Recommend[This review was collected as part of a promotion.] I bought the product 2 months ago. I’m happy with the product
From kohler.com
A Great Toilet Seat!
Would Recommend[This review was collected as part of a promotion.] I have 5 of these seats. Especially like the fature that allows me to remove the seat from the bowl to clean under it.
From kohler.com
Easy to install!
Would Recommend[This review was collected as part of a promotion.] I bought this for myself. And my 74 years old self installed it. Looks great, sits even better.
From kohler.com
Perfect fit
Would RecommendFit our elongated toilet like the original. Color matches well. Easy install.
From kohler.com
Soft Close Toilet Seat
Would RecommendAn impulse buy but a great purchase. Whisper quiet, easy to install.
From kohler.com
Strong and works great.
Would Not RecommendI bought this to replace a builder installed toot seat that cracked after a short term use. This one is made perfectly and I believe I will not have to replace it for that reason.
From kohler.com
Quietest seat ever
No more toilet seat slams especially at night. Love it.
From kohler.com
cheap made
Would Not Recommendbought 5 months ago and the mounting hardware is already disintegrating. Plastic Nylon junk.
ChrisC, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not satisfied with your Rutledge seat. As the manufacturer, we ar...

Warped, cheap plastic.
Would Not RecommendWould not sit straight on bowl, or on a flat surface. Cheap plastic lift-up hinges kept coming loose and the "ears" that the seat pulls out of for "easy cleanup" almost broke while I was trying to get it on. I could see how these "ears" will break within 6 months. Looked at the seat from a vertical angle and could see that it was definitely warped, so one side would always sit higher than the other. Returned without using. Spending close to $50 for a warped seat with hinges that are already...
HoustonGirl, my name is Jessica with Kohler Customer Service. I'm sorry to hear the Rutledge seat you received was warped. As the manufacturer, we ar...


Hi Dave E, this is Lisa with Kohler Co. I am sorry to read of your experience with your hardware for your toilet seat. We would like to direct conne...