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5-2 PREMIUM PROGRAMMABLE(+883698)

Ratings & Reviews for Honeywell 5-2 PREMIUM PROGRAMMABLE(+883698)

4.2
144
Review
 4.2 out of 5
144 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The thermostat is generally considered a good value, with many users finding it easy to install and program. The device is praised for its reliability and ability to maintain consistent temperatures. However, some users experienced issues with the display, temperature readings, and programming compared to more premium models. Overall, the majority of customers are satisfied with the thermostat's performance and user-friendly features.

Customer review summary generated by AI, including incentivized reviews.
144 Customer Reviews

Great Product for the price

Would Recommend

Easy to install, easy to set for operation. Took less than 10 minutes to install and put into operation

August 23, 2016
Verified PurchaserLowe's Loop
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Wrong indoor temp setting by 8 degrees

Would Not Recommend

The indoor temperature is -8 degrees lower that the real ambient temperature in the room. Using two other thermometers the honeywell was off by -8 degrees. Room temp was 80 degrees but Honeywell showed 72 degrees. Too much of a difference to be useful. I will be returning this for a refund.

August 22, 2016
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Response from Honeywell Support

Hi, Thank you for bringing your experience to our attention. This is not what you would normally expect from us. Please let us know if you exchanged ...

Honeywell SupportAugust 29, 2016

Honeywell

Room temperature off by 6 degrees

Would Not Recommend

There is no way to calibrate and the thermostat we have says it's 72 in our room, when it's actually 79 verified by numerous thermometers and infrared. Our old thermostat had a way to calibrate and also to tell it how many degrees above the set temperature before it came back on. Decent features otherwise, but the room temperature needs to be correct so I don't have to compensate for it constantly.

July 28, 2016
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Response from Honeywell Support

Hi, Thank you for letting us know about your experience. This is not what you would normally expect. Can you give us a call at 1-800-468-1502 so we c...

Honeywell SupportAugust 2, 2016

Honeywell

Broke after 14 months

Would Not Recommend

Paid $100 service fee for an HVAC guy to come tell me it wasn't my 25 year old heat pump, but my 14 month old thermostat that was broken. Worked great while it lasted.

October 30, 2015
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Response from Honeywell Support

Hi, We'd like to speak with you further about your experience. Can you send us an email at HoneywellHome@honeywell.com? We look forward to he...

Honeywell SupportNovember 10, 2015

Honeywell

Good Product

Would Recommend

This programmable thermostat replaced an onl slider thermostat for a rather old, but totally reliable, industrial heating/AC unit. Because the wiring was a bit different from the old wiring, it took a while to figure out, but once it was installed, it worked like a charm. The manual doesn't say how to manually turn it off and on, if so desired, but some button pushing on the thermostat yielded the answer. All in all a good product.

September 7, 2015
Verified Purchaser
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Good Value, easy to install, works great

Would Recommend

As a fairly experienced DIY'er I finally decided it was time for one of these thermostats, i looked at the video on line then purchased one. When i removed my 'very old' unit i had no red wire, but a purple wire going to a red jumper. I hate to asseme any thing, but after calling the vendor support line 2 or 3 times and always getting 'we are experiencing high call volume, please call back later' i gave up and hooked the purple wire to the red wire terminal. It works great, very pleased and hope...

August 24, 2015
Verified Purchaser
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Response from Honeywell Support

Hi Howard, we're glad to hear that you were able to install the thermostat. If you have any questions or need any help, please feel free to reach out...

Honeywell SupportAugust 27, 2015

Honeywell

Good Value

Would Recommend

I wanted a simple, inexpensive programmable thermostat for our guest room that was easy for unfamiliar people to use. This fits the bill, as it was easy to program, and even easier for our guests to over ride when necessary...

August 17, 2015
Verified Purchaser
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Easy to Use!

Would Recommend

Accurate readings from a quality trusted brand. Very easy to hook up, only four wires to connect. Don't pay someone to install, DIY!!!

August 9, 2015
Verified Purchaser
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Works Great

Would Recommend

We were experiencing problems with our AC unit. Turns out it was the thermostat. Once it was replaced the unit has been working great. Thermostat was easy to install and program. Great product.

August 3, 2015
Verified Purchaser
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Doing good so far

Would Recommend

I rated "Ease of use" at a 4 basically for the time it took to train others in the house, so it's not the thermostats fault. This has replaced the old 5-2 day unit well. The old one lost the display strength so it was hard to see. This new one is great.

June 20, 2015
Verified Purchaser
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Easy to install

Would Recommend

I haven't had this long enough to know about durability but it installed quickly and easily and it's easier to program than my last thermostat. I do know how to rewire light switches so I was confident going into it that I'd be able to install this, but I had never replaced a thermostat - didn't matter, the instructions were super easy. I think it was less expensive that the one I replaced but this is easier to program so very happy with it.

June 17, 2015
Verified Purchaser
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Good product, but service/help needs work

Would Recommend

Thermostat is good, but unless you're an electrician, if you have a heat pump ayou will most likely need their assistance. Honeywell support made a good effort, but ultimately had to call someone else for help with programming my system, mostly due to the problem with understanding the tech since English is definitely NOT their native language.

May 18, 2015
Verified Purchaser
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Response from Honeywell Support

Thank you for letting us know what happened when you called in for assistance. Happy to hear your new thermostat has been successfully installed. If ...

Honeywell SupportMay 29, 2015

Honeywell