Ratings may include incentivized customer reviews.
What Customers Are Saying
The replacement spool cover is generally well-received, with customers finding it easy to install and appreciating its quality and durability. However, a significant number of users reported issues with the spool cover breaking after limited use. There were also concerns about the overall lifespan and quality of the product. Many customers expressed frustration at the lack of availability of replacement parts from the manufacturer.
Customer review summary generated by AI, including incentivized reviews.5084557824
Out standing equipment have a blower and trimmer both work great and batteries last through out the job having a normal sized property two thumbs up for green works
From greenworkstools.com
Perfect fit
Would RecommendNice replacement perfect fit for my 60v string trimmer
From greenworkstools.com
Spool cover is junk
Would Not RecommendQuit using the Pandemic as an excuse for a part that's been out of stock for over a year. You tried to cut costs by using the cheapest materials possible and the consumer (me) gets stuck with a tool that I paid good money for and is now unusable. Reading the reviews tells me I'm not alone. Will be looking at other brands. If you were a quality company you would be offering some sort of buyback for the string trimmers.
From greenworkstools.com
Spool cover is junk
Would Not RecommendSpool cover broke under normal usage. I've had other string trimmers that held up well, doesn't seem to be the case with this product. Replacement always on back order. If I have to replace entire trimmer, won't be with Greenworks.
From greenworkstools.com
disappointment
Would Not RecommendTrimmer worked great until the spool cover broke and now can't find the replacement part needed. We only used the trimmer maybe 10 times before the cover broke. If the cover is going to break so easy they need to supply a couple of replacements with trimmer. It sucks that I have a trimmer that is no good to me right now!
From greenworkstools.com
Hello Hope, Thank you for your feedback. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard ...
Broken spool cover, unable to replace or use
Would Not RecommendThought after going Green with a Greenworks mower, trimmer, and blower I would be all set but like others offering reviews the spool cover broke and there is no replacement available. Doesn't make sense to switch brands since I have the batteries for Greenworks. How about a replacement trimmer? It was less than 6 months old when it broke.
From greenworkstools.com
Broken spool cover and no replacements
The weedeater itself is fine. The 60V battery provides enough power and lasts long enough for my needs. However the spool cover broke after four, maybe five uses. I've been trying to find a replacement but it is out of stock everywhere. I'm basically at a point where I cannot safely or reliably use my weedeater and essentially threw away my money, all because of a cheap piece of plastic. I'm quite upset.
From greenworkstools.com
Love it - but so sad
Would RecommendI bought my string trimmer by Greenworks over two years ago, and I got a solid over two years work out of it. I love the trimmer, it handled anything and everything I threw at it - until the spool cover broke. Now all I can do is wait for this piece to be in stock, because the trimmer doesn't work at all without the cover.
From greenworkstools.com
Unable to purchase spool cover replacement
Would Not RecommendI bought this trimmer last fall and really like it except you cannot get a spool cover replacement. My trimmer is now unable to be used until I can get a replacement. I wouldn't buy another of greenworks products until I know spare parts will be available.
From greenworkstools.com
Hello Unsatisfied, Thank you for your feedback. We apologize for any inconvenience this delay may have caused. The spool cover is currently available...
60v replacement outer spool cover
Would RecommendOnly fits 60 v didn’t fit my 40v and I can’t find one any where
From greenworkstools.com
As advertised.
Delivery was quick, fit well, easy to replace. Used the unit several times over the past two weeks, works great.
From greenworkstools.com
Round and round we go . . .
Would RecommendIt's hard to believe this is considered a "consumable" piece meant to wear out and be replaced - when they were out of stock for months. Then, I ordered two and set my trimmer back up and the first time I used it, one of the metal grommets flew out never to be seen again. So here I am buying yet another copy of this consumable piece. Had I known this at the outset, I probably would have chosen another brand. But now I buy these things reflexively to protect my investment in the trimmer. No more ...
Verified Purchaser
Weedwacker
Would Not RecommendI bought this weed wacker last summer and I am on my third Spool Cover. I can not believe how bad this this cover is. Now to my surprise you can not get not get a replacement cover until maybe the end of June. Nope, on my way to buy a new weed wacker.
From greenworkstools.com
Hello Hondo Thank you for your feedback. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard ...
60V String Trimmer and Replacement Spool Cover
Would Not RecommendHello Greenworks, I was only able to use my Greenworks 60V String Trimmer a few times before the spool cover broke, and I believe there has not been an available replacement spool cover for over a year. Please contact me to issue a debit card so I may choose a different item, as this product is very expensive and not usable without the spool cover. When it worked it had plenty of power and long battery life. It was Great, but the spool cover is the weak link and without a new one, this strin...
From greenworkstools.com
Spool cover
Would Not RecommendFor those of us who are patiently waiting for the spool cover to be available & our trimmers are less than four years will they be replaced for free? Going back to a hand trimmer hurts my hand. If the piece isn’t soon available I’ll probably buy another brand of trimmer.
From greenworkstools.com
Cutting head adapters would help
Would RecommendI purchased my trimmer this spring but as a clearance item it was missing the spool cover. Outfitted with a heavy duty cutting blade, the gas trimmer I own needs a lot of maintenance but works great for the thorny vines that grow in my area. I retro-fitted the cutting blade on my 60V Greenworks trimmer and it works awesome! Once the spool cover ibecomes available again, I will mostly use the trimmer for edging and weeds, but having the power to cut through the vines is great. Are there any fas...
From greenworkstools.com
Too fragile
Would Not RecommendI like this weed eater when it works but it breaks way to easily. The spool cover has broken twice now and I've only used it four times. I'm just using it normally, nothing abusive. Now I can't even buy a replacement part. Good thing I kept my old one. It's not cordless but never lets me down.
From greenworkstools.com
Spool cover fell apart
Would Not RecommendSpool cover fell apart after a few uses. Unable to replace because the part is unavailable. Now have a useless piece of equipment.
From greenworkstools.com

Hello Greenworks user, Thank you for your feedback! We apologize for the lack of availability of our this part. We are currently experiencing delays...