Ratings may include incentivized customer reviews.
What Customers Are Saying
The product delivers excellent performance, burning clean and hot with very low ash content, resulting in less frequent stove cleaning. It provides superior heat output compared to other pellet brands and has a reputation for consistent quality and reliability over many years of use. However, some recent reviews indicate potential quality issues like increased ash, clumping, and bag integrity problems, leading to customer disappointment. Overall, the product is still viewed as a high-quality option, but the manufacturer should address the recent quality concerns to maintain customer satisfaction.
Customer review summary generated by AI, including incentivized reviews.Other brands do not burn as well.
Would RecommendWe have been using this brand for many years. Vey happy with it.
Verified Purchaser
Clean burning best pellets golden fire is the best
Would RecommendBest pellets for my pellet stove. I buy two pallets of golden fire yearly. It usually last for my winter season. It burns clean with little left over ash.
Verified Purchaser
Very informative , emails and texts
Would RecommendGreat !!
Verified Purchaser
Pellet stove
Would RecommendBurns clean recommended by a freind
Verified Purchaser
Delivery of pellets and bags open, losing pellets.
The only issue was when it was delivered three bags had holes in the from I’m guessing the fork lift that loaded them. Had pellets on my driveway Lowe’s replaced them but I had to go in to the store to get them.
Verified Purchaser
Still the best pellets but..
Would RecommendThe pellets are still high quality and burn well but they have more saw dust in each bag than they used to. I bought these in March and April and they appear to be left over from last year. Not sure why this batch has more sawdust than last year's in the Fall.
Verified Purchaser
Good fuel; low price
Would RecommendGood fuel; low price
Verified Purchaser
Don't purchase if water damaged.
Half of the 50 bags where water damaged. I had to reload my trailer to teturn 25 40lb bags of pellets.
Verified Purchaser