
Ratings & Reviews for Generac 5200 Starting / 3900 Running Watt Gasoline/Liquid propane Dual Fuel Portable Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers portability, fuel efficiency, and quiet operation, making it suitable for various outdoor activities and emergency backup power. However, some users have reported issues with starting, carburetor problems, and unreliable performance. While the product works well for many users when properly maintained, potential buyers should be aware of the possible reliability and customer service challenges.
Customer review summary generated by AI, including incentivized reviews.Failed after 70 hours of use
Would Not RecommendAround 70 hours of use it would turn off about 1 hour in during use then start up again after it cooled even when it was in a well ventilate area in the shade. I purchase the 2 yr warranty with Lowes shooes you to, Assurron shooes you to manufacture, currently stuck here trying to move forward.
New replacement
Replaced a faulty unit that would not run on propane with a new one
From generac.com
Great Features on the iQ3800 Dual Fuel generator
I am very pleased with the iQ3800 Dual Fuel Generator because of all the features it includes. It provides great value as a standby for living in an apartment in an area which is subject to get periodic ice storms and resulting power outages.
From generac.com
Power Outage - Generac 3300i
Within a month of purchase, we had a 30 hour power outage. I ran extension chords through the garage and into the house, and we powered a small space heater and some LED lights. We were very glad to have this generator to support us during this difficult time.
From generac.com
Good generator
Good machine. Not too hard to start , only negative is filling with oil it is hard not to get the oil inside the machine. Glad I purchased it.
From generac.com
Beyond disappointing
Would Not RecommendI bought this a couple months ago. It never worked. The Fleet Farm I purchased it from would not take this product back. The generator is still at a small machine engine shop. I will never buy your products again.
From generac.com
Thank you for sharing your experience. We’re sorry to hear that your generator hasn’t worked as expected and that returning it was difficult. That’s n...
Bad service
Did not run right. Received as a gift. Repair shops only work on ones they sell. Ordered a new carburetor installed it my self.
From generac.com
Thank you for sharing your experience. We understand how frustrating it can be when a generator doesn’t run properly, especially when repair options f...
Absolute junk!
Would Not RecommendBought a new portable generator and it does not run once I put any kind of load on the unit. And there is no service repair shop anywhere close to my home.
From generac.com
Thank you for sharing your experience. We understand how frustrating it can be when your generator doesn’t perform as expected, and we’re here to help...
After many years I had a slight problem. I contacted Generac by email and explained my situation and received a response with useful info and the schematics I requested. Problem solved, Thanks
From generac.com
Great Features, Nice Package, Nice Price!
Would RecommendGot a decent deal on this product, was looking for a nice inverter generator to serve as a backup option for our small business. My only gripes on this is that you have to take off the side panel to service the oil (would rather there be a way to check and fill oil without a screwdriver) and that the Off/Run/Choke knob was easier to turn and gave some sort of haptics or snap to indicate that you are on proper setting (Run vs. Choke).
From generac.com
Problems
Would Not RecommendWhen you purchase a generac you will be less than impressed. They will fight you on every warranty claim, you can’t even find a parts manual online. My generator is hardly 2 years old and have had nothing but issues and absolutely no help from Generac. You will regret it
From generac.com
We’re sorry to hear about your experience and appreciate you sharing your feedback. What you've described clearly does not align with the level of sup...
So far its perfect
I bought the iQ3500 for my off-grid cabin to help charge my battery bank when solar is not an option. I also use it to run a small a/c unit when its hot. I have over 120hrs on it and have never had an issue. Its very quiet and has never given me any issues. For what I need it to do it seems perfect.
From generac.com
RELIABLE
Trip planned boondocking for part of it, all is well until it's not! The Sun didn't shine so no solar load. Backup gen wouldn't pick up load. Generac to the rescue!! The iQ5200 worked flawlessly, and saved us!
From generac.com
Best silent generator ever
Would RecommendExtremely silent for the power! Love mine and never got faulty. Easy start and last long on eco mode.
From generac.com
A Keeper!
Would RecommendLove the electric start and pull if the battery is dead. If anything goes wrong there are numerous Generac repair businesses available.
Verified Purchaser
parts manual
Can’t find a parts manual anywhere. I need to replace the side enclosure panel. Other than that it seems to be working fine. Just need to go camping and try it out
From generac.com
We're glad to hear that your generator has met your expectations! To find parts manuals and additional product documentation for your generator, enter...
At 105 lbs. HARD for 89 year old to lift out of
Would RecommendGenerator is quiet and started on 3rd pullstart. Instruction misleading on electric start! Shows how to hook battery at battery studs! Cost me $20 to find out line behind battery was unplugged! Already hooked to fully charged battery!! Quietly does job using very little gas, haven't tried LP yet. WELL satisfied with it! Used to trim all my hedges about 4 hours, some 150 ft from a plug in! BLESSINGS!!!
From generac.com
decent capability for the price Difficult to maintain the carb if gas left in the unit long term always drain the gas when finished
From generac.com
Great generator for the price!
Would RecommendI recently purchased a Generac 3300i inverter generator for my camper, and I couldn’t be happier with it. It’s quiet, efficient, and easy to start, making it perfect for camping trips. It’s lightweight and portable, so loading it in and out of the camper is no hassle. Overall, an excellent generator for the price—reliable, well-built, and great peace of mind when I’m off the grid.
From generac.com
Thank you for taking the time to share what’s been happening. We know how important it is for your generator to perform when you need it, and dealing...