Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the stacking kit for holding dryers securely without rattles and fitting perfectly with compatible appliances, with many noting easy installation and solid stability. However, widespread frustration centers on the high price for basic metal brackets and screws, with many feeling it's unjustified. Several report receiving defective or incomplete kits with missing parts or incorrect brackets, requiring returns. Despite quality concerns and installation complications, most customers find the product functional and worthwhile for safely stacking appliances and maximizing laundry space.
Customer review summary generated by AI, including incentivized reviews.Make sure if stacking to retain leveling legs.
Unit was installed and stacked by Lowes contractor. They had a problem trying to install the kit until they realized leveling legs had to be removed to install the stacking kit. Contractor failed to leave the legs with me so unit could be unstacked if desired. I had to go to the Lowes store to get leveling legs which Lowes claim they couldn't find or order, so they actually opened another dryer and removed legs to give to me.
Its so easy to use-just push a button
Would RecommendI love the large size!
The stacking kit is required for these units.
Would RecommendNecessary to install and secure units.
Installation
Would RecommendNothing wrong with the product, nothing wrong with the people who installed it, just should have been there when we first had our installation. Installation communication is a bit of a disaster. We spent 30 minutes making sure that we were on the same page with how the installation would go and that still wasn't enough to make sure everything went so smoothly.
Love the washer and dryer
Would RecommendI like the washer and dryer but I did not like, was having to buy the power cord and the dryer hose. I already had them and they are only 5 months old.
Stackable kit
Would RecommendAllows dryer to be safely and securely stacked on top of washer.
Hi - thanks for giving our Stack Bracket Kit a 5-star rating! We're delighted to hear that it securely and safely allows stacking your dryer on t...
anything that will help me, let me know
Would Recommendit helps to slide the machine or a dryer easier
Lowes Sucks
Would Not RecommendYour team is the worst! What are you doing? Where is my order? Why hasn't it arrived in the past two weeks!? How were the washer and dryer units installed on the dirty floor of my exterior laundry room if I specifically purchased the laundry pedestal to keep the units off the ground? (This was completely stupid!) Why didn't my delivery team speak any English? How am I supposed to verify the details of my delivery if I can't communicate with the delivery/installation team? Why were the hot...
Verified Purchaser
Hello - thanks for taking the time to share your experience. We’re sorry to hear of the issues you’ve had with delivery and installation. To best add...
We're glad to hear that the product is working well. We appreciate the feedback about the installation that we'll be sure to forward to the a...