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Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front Load Washer ( White )

Ratings & Reviews for GE Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front Load Washer ( White )

4.3
2121
Review
 4.3 out of 5
2123 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The GE Profile washing machine offers a large capacity, energy-efficient, and quiet operation. Many customers report their clothes come out clean and fresh, and they appreciate the convenient features like the automatic detergent dispenser. However, some users have experienced issues with the door locking, unbalanced loads, and loud noises during the spin cycle. There are also concerns about the overall quality and durability of the machine.

Customer review summary generated by AI, including incentivized reviews.
2123 Customer Reviews

DO NOT PURCHASE WASHER LEAKS

Would Not Recommend

THIS WASHER LEAKS I have had this washer less than a year. They have replaced this washer once due to the same problem. Three different repair companies have been out to my home over the last year with no resolution. I have asked for a refund or a replacement and have been denied both. I have reached out to Lowes, and they are not willing to help resolve this issue until the 1-year warranty is up. I will never purchase a GE product again. I would recommend to anyone looking at this product ...

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Response from GE Answers

We apologize that you’ve this ongoing issue with leaking, and we’d like to look into your situation further. Please send us a private message via Fac...

GE AnswersMay 11, 2026

GE_Appliances

The door arrived with a broken plastic latch.

First washer arrived with a broken door.

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Response from GE Answers

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

GE AnswersMay 11, 2026

GE_Appliances

Would Not Recommend

We Bought a set on 12/23 and we have had a repairman come to fix it 3 times already . He has replaced numerous parts and it still has issues

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Response from GE Answers

We'd like to help out with your washer not operating properly. Please send us a private message via Facebook, Instagram, or X with your contact i...

GE AnswersMay 11, 2026

GE_Appliances

DO NOT PURCHASE!!

Would Not Recommend

I repeat, DO NOT PURCHASE this machine. We had the older version of this and it was a good thing we got the extended warranty. After several repair visits the warranty company finally paid us to replace it. We bought this machine which is the same just a newer model. I kid you not 12 days later and I am currently on hold to schedule service. It's leaking out the bottom of the door and the door is stuck locked with wet laundry in it. So that's fun. I tried troubleshooting it with no succe...

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Response from GE Answers

We're sorry to hear about the door not unlocking and with the door leaking. We'd like to review your situation and offer assistance. Please s...

GE AnswersMay 7, 2026

GE_Appliances

I would not recommend, water leaks

Would Not Recommend

We've had this washer several years. It started leaking water around the soap dispenser tray. The housing around that tray is a bad design. It gets clogged up and water sprays in all directions causing it to leak down the washer and on the floor. I'm tired of using towels to soak up water! It was expensive and it does work so now I feel stuck with it and don't like it.

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Response from GE Answers

We want to help you with your washer. If your washer is leaking around the soap dispenser tray. We recommend removing it and cleaning it thoroughly. ...

GE AnswersMay 5, 2026

GE_Appliances

Worth the price

Would Recommend

This set works great! My clothes and blankets seem cleaner than before with the old set I had. Love the app and options to set up alerts.

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Would Not Recommend

leaks water through the bottom and not even a year old

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Response from GE Answers

We recommend scheduling a service visit to address the leak coming from the bottom of your washer. Please reach out to our Bodewell service team at 1...

GE AnswersMay 5, 2026

GE_Appliances

Trash washer

Would Not Recommend

Washer leaks and Bodewell says this is operating as designed and refusing to fix

May 1, 2026

From geappliances.com

Response from GE_Appliances

We want to help you with your washer leaking. We are going to reach out via email to gather more information. Please reply at your earliest convenienc...

GE_AppliancesMay 4, 2026

Loud

Would Not Recommend

This has to be the loudest washing machine that we have ever had.

April 30, 2026

From geappliances.com

Response from GE_Appliances

We want to help you with the sound level of your washer. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appoi...

GE_AppliancesMay 1, 2026

Junk

Would Not Recommend

Do not buy this washer. It lasted one month after the warranty expired. Lowes was not helpful at all and they’re 800 number was even worse. This thing was definitely made to break.

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Response from GE Answers

We’d be happy to help you with your washer that has stopped working. Please send us a private message via Facebook, Instagram, or X with your contact...

GE AnswersMay 1, 2026

GE_Appliances

Love this machine.

Would Recommend

Washer system buzzer is not loud enough and the volume level is not adjustable otherwise I would’ve given 5 stars.

April 27, 2026

From geappliances.com

Buyer Beware

Would Not Recommend

Washer failed after one load! We must wait for 13 days for a replacement washer??? Unacceptable service! We understand that machines break but it should be replaced the next day!

April 27, 2026
Verified Purchaser
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Response from GE Answers

We've received your review and would like to help. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assis...

GE AnswersApril 28, 2026

GE_Appliances

Excellent machine!

Would Recommend

Love everything about this washing machine, including the huge capacity, quiet operation and the choice of washing cycles. The best features are the wifi connection with the notifications about the cycle completion, and the tumble option to reduce wrinkles after the cycle, and the venting system to dry the machine after a cycle. The 20-minute quick wash option s is really handy. Last, it's very effective and takes out stains my old machine couldn't budge.

April 26, 2026

From geappliances.com

Looks like a good replacement for my old GE washer

Nice looking washer however I'm waiting on a replacement as the one that was delivered doesn't work properly

April 26, 2026
Verified Purchaser
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Quick and easy

Purchase easy and quick delivery.

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Love it

Would Recommend

Ability to handle large loads is why I selected this washer. I have found it to be very efficient so far. No odor issues yet but I not had long. I do like the ability to vent the inside to help prevent mold or slime buildup. Looks gorgeous in my laundry room!

April 25, 2026

From geappliances.com

Get the extended warranty! You WILL need it!

Would Not Recommend

I've owned this washer and matching dryer for a couple of years now. I've had to file at least 5 warranty claims on the washer alone. First it was the door lock. Then a computer board. Then another computer board. NOW it has a bearing problem. My repairman has put in for a bearing replacement and says they will probably end up just replacing the entire machine! Thank goodness I had sense enough to buy the extended warranty!

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Response from GE Answers

We're sorry to hear about the repairs that have been needed for your washer and dryer. For the best assistance, we recommend continuing to work w...

GE AnswersApril 27, 2026

GE_Appliances

Excellent!

Would Recommend

Love the size, the quietness and the efficiency! And the color!!

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