
Ratings & Reviews for GE Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Front Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The GE Profile washing machine offers a large capacity, energy-efficient, and quiet operation. Many customers report their clothes come out clean and fresh, and they appreciate the convenient features like the automatic detergent dispenser. However, some users have experienced issues with the door locking, unbalanced loads, and loud noises during the spin cycle. There are also concerns about the overall quality and durability of the machine.
Customer review summary generated by AI, including incentivized reviews.DO NOT PURCHASE WASHER LEAKS
Would Not RecommendTHIS WASHER LEAKS I have had this washer less than a year. They have replaced this washer once due to the same problem. Three different repair companies have been out to my home over the last year with no resolution. I have asked for a refund or a replacement and have been denied both. I have reached out to Lowes, and they are not willing to help resolve this issue until the 1-year warranty is up. I will never purchase a GE product again. I would recommend to anyone looking at this product ...
The door arrived with a broken plastic latch.
First washer arrived with a broken door.
From Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Sapphire Blue ( Front Load Washer ) Verified Purchaser
For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.
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We Bought a set on 12/23 and we have had a repairman come to fix it 3 times already . He has replaced numerous parts and it still has issues
We'd like to help out with your washer not operating properly. Please send us a private message via Facebook, Instagram, or X with your contact i...

DO NOT PURCHASE!!
Would Not RecommendI repeat, DO NOT PURCHASE this machine. We had the older version of this and it was a good thing we got the extended warranty. After several repair visits the warranty company finally paid us to replace it. We bought this machine which is the same just a newer model. I kid you not 12 days later and I am currently on hold to schedule service. It's leaking out the bottom of the door and the door is stuck locked with wet laundry in it. So that's fun. I tried troubleshooting it with no succe...
We're sorry to hear about the door not unlocking and with the door leaking. We'd like to review your situation and offer assistance. Please s...

I would not recommend, water leaks
Would Not RecommendWe've had this washer several years. It started leaking water around the soap dispenser tray. The housing around that tray is a bad design. It gets clogged up and water sprays in all directions causing it to leak down the washer and on the floor. I'm tired of using towels to soak up water! It was expensive and it does work so now I feel stuck with it and don't like it.
We want to help you with your washer. If your washer is leaking around the soap dispenser tray. We recommend removing it and cleaning it thoroughly. ...

Worth the price
Would RecommendThis set works great! My clothes and blankets seem cleaner than before with the old set I had. Love the app and options to set up alerts.
From Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Sapphire Blue ( Front Load Washer ) Verified Purchaser
leaks water through the bottom and not even a year old
From Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Sapphire Blue ( Front Load Washer ) Verified Purchaser
We recommend scheduling a service visit to address the leak coming from the bottom of your washer. Please reach out to our Bodewell service team at 1...

Trash washer
Would Not RecommendWasher leaks and Bodewell says this is operating as designed and refusing to fix
From geappliances.com
We want to help you with your washer leaking. We are going to reach out via email to gather more information. Please reply at your earliest convenienc...
Loud
Would Not RecommendThis has to be the loudest washing machine that we have ever had.
From geappliances.com
We want to help you with the sound level of your washer. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appoi...
Junk
Would Not RecommendDo not buy this washer. It lasted one month after the warranty expired. Lowes was not helpful at all and they’re 800 number was even worse. This thing was definitely made to break.
We’d be happy to help you with your washer that has stopped working. Please send us a private message via Facebook, Instagram, or X with your contact...

Love this machine.
Would RecommendWasher system buzzer is not loud enough and the volume level is not adjustable otherwise I would’ve given 5 stars.
From geappliances.com
Buyer Beware
Would Not RecommendWasher failed after one load! We must wait for 13 days for a replacement washer??? Unacceptable service! We understand that machines break but it should be replaced the next day!
Verified Purchaser
We've received your review and would like to help. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assis...

Excellent machine!
Would RecommendLove everything about this washing machine, including the huge capacity, quiet operation and the choice of washing cycles. The best features are the wifi connection with the notifications about the cycle completion, and the tumble option to reduce wrinkles after the cycle, and the venting system to dry the machine after a cycle. The 20-minute quick wash option s is really handy. Last, it's very effective and takes out stains my old machine couldn't budge.
From geappliances.com
Looks like a good replacement for my old GE washer
Nice looking washer however I'm waiting on a replacement as the one that was delivered doesn't work properly
Verified Purchaser
Quick and easy
Purchase easy and quick delivery.
From Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Sapphire Blue ( Front Load Washer ) Verified Purchaser
Love it
Would RecommendAbility to handle large loads is why I selected this washer. I have found it to be very efficient so far. No odor issues yet but I not had long. I do like the ability to vent the inside to help prevent mold or slime buildup. Looks gorgeous in my laundry room!
From geappliances.com
Get the extended warranty! You WILL need it!
Would Not RecommendI've owned this washer and matching dryer for a couple of years now. I've had to file at least 5 warranty claims on the washer alone. First it was the door lock. Then a computer board. Then another computer board. NOW it has a bearing problem. My repairman has put in for a bearing replacement and says they will probably end up just replacing the entire machine! Thank goodness I had sense enough to buy the extended warranty!
We're sorry to hear about the repairs that have been needed for your washer and dryer. For the best assistance, we recommend continuing to work w...

Excellent!
Would RecommendLove the size, the quietness and the efficiency! And the color!!
From Profile UltraFresh Vent System High Efficiency Stackable Extra Large ( 5.3-cu ft ) Sapphire Blue ( Front Load Washer ) Verified Purchaser
We apologize that you’ve this ongoing issue with leaking, and we’d like to look into your situation further. Please send us a private message via Fac...