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Profile 2.1-cu ft Over-the-Range Microwave with Sensor Cooking ( Slate )

Ratings & Reviews for GE Profile 2.1-cu ft Over-the-Range Microwave with Sensor Cooking ( Slate )

4.3
3994
Review
 4.3 out of 5
3996 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The microwave offers a sleek, modern design with a large interior capacity and convenient bottom-mounted control panel. Customers appreciate its powerful performance, quiet operation, and easy cleaning. However, some report issues with dim interior lighting, stiff controls, and a loud exhaust fan. Reliability concerns have also been raised, with some microwaves failing within a few years of use. Overall, the microwave provides a balance of style and functionality, though long-term durability may be a concern.

Customer review summary generated by AI, including incentivized reviews.
3996 Customer Reviews

Does leave some fingerprints.

Would Recommend

Control panel goes across the bottom of the unit--easier to read.

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HARD PRESSES

Would Recommend

The microwave fits my needs. However, selecting cook time or other features is difficult -- I need to press very hard in order for them to work.

February 11, 2026

From geappliances.com

My observation

Noise level to loud Buttons to hard to press select

February 8, 2026

From geappliances.com

Response from Haier_Appliances

We value your feedback. If you feel this is an issue with your microwave, we encourage you to contact our GE Appliances service team - Bodewell at 1-8...

Haier_AppliancesFebruary 11, 2026

Dangerous door opening has a very sharp edge

There is a sharp edge on the door opening which is of concern.

February 7, 2026

From geappliances.com

Response from GE_Appliances

If you have not already done so, we recommend contacting our GE Appliances service team - Bodewell by calling 1-833-426-3393 to schedule an appointmen...

GE_AppliancesApril 9, 2026

Still figuring it out

Would Recommend

first bottom controlled microwave but love it so far as it does not have a handle just an opening where you slide your hand in and open the microwave where the side controls are at. Perfect for me as the last 2 I have had, the handle brackets have broke and could not get replacement parts for the models.

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Installation

Would Recommend

They were on time and cleaned up after the installation. Great Service.

February 6, 2026

From geappliances.com

Controls

Would Recommend

Overall look fits well in my kitchen. Very satisfied with installed Features This model has even less viewing area for contents while microwave is in operation. One concern about the door handle area. The edge (outer corner) is sharp enough to cut; it would definitely lacerate a forehead if forceful contact is made while the door is open.

February 6, 2026

From geappliances.com

Response from GE_Appliances

We are glad to hear you are satisfied with the features on your new microwave unit. We would like to get more information about the handle. A member o...

GE_AppliancesFebruary 17, 2026

New Microwave

It’s extremely loud when the magnetron engages. Would have been nice if GE would have used the same mounting brackets, my 3rd GE microwave and all 3 used different brackets.

February 6, 2026

From geappliances.com

Response from GE_Appliances

We would like to help and provide some information. We have an article on our website that will have normal sounds and characteristics for your microw...

GE_AppliancesFebruary 9, 2026

Worth the money!

Would Recommend

Love this Microwave the only thing thats bad is the light on the bottom gets to hot on the inside of the Microwave.

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No high hopes

This is my third GE microwave, including two Profiles and a Cafe in 6 years. I frankly don't have high hopes for this one either but at least it was cheaper than the cafe.

February 4, 2026

From geappliances.com

Response from GE_Appliances

We are honored to have you as a part of the GE Appliances family, and we are confident that this GE Profile microwave will serve you well for many yea...

GE_AppliancesFebruary 5, 2026

Short lifespan

Would Not Recommend

Replacement unit needed- first unit died in 2 yrs. Had no real choice in replacement due to space limitations. When it works, no issues.

January 31, 2026

From geappliances.com

Response from GE_Appliances

We're happy to hear that your new microwave oven is working well so far. Let us know if there is anything we can assist with.

GE_AppliancesFebruary 2, 2026

Great service

Would Recommend

very modern looking

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I’ve been using GE products for 50 years.

GE

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Problem already - just purchased

Poor. We like the look of it and it is the same base model as the previous one we bought 5 years ago. This new one, however, has an intermittent problem where the fan turns on for no reason and the light doesn't always turn on when you open the door. It appears to be a connection problem with the door. If I press up on the door slightly when the fan is running for no reason, the fan turns off. We now have a service call in on a microwave that is only two weeks old. Does anyone quality control t...

January 10, 2026

From geappliances.com

Response from GE_Appliances

We appreciate your loyalty to our brand, and we’d like to address any issue you’re having. If you’d like to try troubleshooting, we recommend disconne...

GE_AppliancesJanuary 15, 2026