Ratings may include incentivized customer reviews.
What Customers Are Saying
The product allows users to stack their washer and dryer, but has some quality and design issues. The adhesive on the rubber pads often does not stick well, making installation more difficult. The screws and hardware are seen as low quality, with concerns they may not hold up over time. Many users feel the product is overpriced for the simple components it contains. There are also reports of missing or incorrect parts being delivered, leading to installation delays and frustration. Overall, the product gets the job done, but has quality control and design problems that undermine the user experience and value.
Customer review summary generated by AI, including incentivized reviews.Make sure if stacking to retain leveling legs.
Unit was installed and stacked by Lowes contractor. They had a problem trying to install the kit until they realized leveling legs had to be removed to install the stacking kit. Contractor failed to leave the legs with me so unit could be unstacked if desired. I had to go to the Lowes store to get leveling legs which Lowes claim they couldn't find or order, so they actually opened another dryer and removed legs to give to me.
Verified Purchaser
Its so easy to use-just push a button
Would RecommendI love the large size!
Verified Purchaser
The stacking kit is required for these units.
Would RecommendNecessary to install and secure units.
Verified Purchaser
Installation
Would RecommendNothing wrong with the product, nothing wrong with the people who installed it, just should have been there when we first had our installation. Installation communication is a bit of a disaster. We spent 30 minutes making sure that we were on the same page with how the installation would go and that still wasn't enough to make sure everything went so smoothly.
Verified Purchaser
Love the washer and dryer
Would RecommendI like the washer and dryer but I did not like, was having to buy the power cord and the dryer hose. I already had them and they are only 5 months old.
Verified Purchaser
Stackable kit
Would RecommendAllows dryer to be safely and securely stacked on top of washer.
Verified Purchaser
Hi - thanks for giving our Stack Bracket Kit a 5-star rating! We're delighted to hear that it securely and safely allows stacking your dryer on t...
anything that will help me, let me know
Would Recommendit helps to slide the machine or a dryer easier
Verified Purchaser
We're glad to hear that the product is working well. We appreciate the feedback about the installation that we'll be sure to forward to the a...