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20.9-cu ft Upright Freezer ( White )

Ratings & Reviews for Frigidaire 20.9-cu ft Upright Freezer ( White )

4.7
987
Review
 4.7 out of 5
987 Reviews


95% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a spacious interior with ample storage and shelving, allowing users to easily access contents. It provides efficient cooling that keeps food frozen without excessive frost buildup. The appliance operates quietly and is energy-efficient, resulting in lower electricity costs. Many users report the product's sturdy construction and reliable long-term performance, lasting 15-20+ years. The main drawbacks are the manual defrost requirement and the door's tight seal, which can be difficult to open. However, most users feel the benefits outweigh these minor inconveniences. Overall, this is a high-quality, practical, and cost-effective storage solution that meets the needs of most households.

Customer review summary generated by AI, including incentivized reviews.
987 Customer Reviews

Great freezer!

Would Recommend

[This review was collected as part of a promotion.] Bought this freezer to replace a very large , really old chest freezer that finally quit working. I was surprised that after putting all of the food from the chest freezer into the new freezer there was plenty of room left over.

February 13, 2019

From frigidaire.com

Response from Online Outreach Specialist

Hello, Kurt55. The space in this freezer is pretty awesome. Provide you enough room for all your goodies and meats. Please don't hesitate to call shou...

Online Outreach Specialist March 13, 2019

Worst appliance ever owned

Would Not Recommend

Bought this freezer a year and a half ago. The green light on the bottom was always on so I figured it was working. But I was wrong opened the door one day and everything was thawed. This is the second Frigidaire I bought and I will not be buying another one.

February 11, 2019

From frigidaire.com

Response from Online Outreach Specialist

Hello Lucas80. I want to personally thank you for sharing your detailed quality and design feedback and your personal interactions with the appliance....

Online Outreach SpecialistFebruary 12, 2019

Nice freezer

Would Recommend

We found this to be perfect for being able to find things rather than a chest freezer where we often lost things at the bottom!

February 9, 2019
From 17.34-cu ft Upright Freezer (White) Verified PurchaserSweepstakes
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Love my new Frigidaire freezer

Would Recommend

My new freezer is a lot better than my old one. Love that it has extra insulation to help keep my food froze if power goes off for a day or two. I can hardly hear that it's running and love that the light at the bottom let's me know it is. My old freezer frosted up so bad that I had to defrost it several times a year, where this one will not. If you are looking for a great upright freezer ,you can't go wrong by buying a Frigidaire.

January 21, 2019
From 17.34-cu ft Upright Freezer (White) Verified PurchaserSweepstakes
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Stay away from Frigidaire!

Would Not Recommend

This company has went so far downhill it’s sickening! They’re customer service is atrocious and the products are crap. This freezer came packaged great, after waiting at Lowe’s for an hour but I digress, we get it home and carefully unload it still packaged. We unpackage it and it’s dented and scratched up bad. Well Frigidaire claims that’s Lowes fault, they won’t help. In fact they get hateful and condescending. I should have taken it back but considering it’s a 3 hour trip I decided against it...

January 20, 2019
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Response from FrigidaireSupport

Hi, HamBone! We certainly apologize for any inconvenience you have experienced with your freezer. We strive to produce quality products and your expe...

FrigidaireSupportJanuary 22, 2019

Frigidaire

Freezer

Would Recommend

great size and manual defrost in a upright which is hard to find

January 10, 2019
Verified PurchaserSweepstakes
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Great large freezer

Would Recommend

I am looking forward to using this freezer. I gave up a frost free freezer due to constant overflow ice problems with the drain. When I found out that the only way to not have that issue was to get a manual defrost freezer I ordered this one. It is very roomy, easy to find things and tall! Love all the shelves on the door!

January 10, 2019
Verified PurchaserSweepstakes
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Good freezer

Would Recommend

Bought this freeer for new home. Did not want to move old freezer. Sales rep was great. Delivery was on time. Freezer is roomy and similar to our old upright freezer. Price was a value.

January 7, 2019
Verified PurchaserSweepstakes
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Perfect for a Large Family

Would Recommend

[This review was collected as part of a promotion.] I bought this freezer in 2015 to replace a very old chest type freezer. When I had ordered this, I did not realize that the shelves weren't adjustable and I was originally a little bummed. Now I like that the shelves aren't adjustable. Refrigerant coils line each shelf so the shelves are super sturdy and allow for much more even freezing. Also because the refrigerant runs thru the shelves you can pack it pretty full and not worry about airflow ...

January 6, 2019

From frigidaire.com

Response from Online Outreach Representative

Hello, PAshleyFam. Thank you for your review and choosing our Frigidaire 20.9 Cu. Ft. Upright Freezer for your home. Wonderful to learn how you gre...

Online Outreach RepresentativeFebruary 1, 2019

Absolutely love my new Frigidaire upright freezer!

Would Recommend

[This review was collected as part of a promotion.] I replaced an old Coldspot chest freezer with my new Frigidaire upright freezer and I'm so happy I did. The upright is so easy to organize and more room than I would have ever imagined. I just love it.

January 2, 2019

From frigidaire.com

Response from Online Outreach Specialist

Hello, Anita 2019. Thank you for your feedback and continued support of Frigidaire. We are pleased to hear that we could help improve your frozen food...

Online Outreach SpecialistFebruary 1, 2019

Great addition

Would Recommend

[This review was collected as part of a promotion.] Purchased for the extra room, Frigidaire is a great brand, never have issues with this brand

December 29, 2018

From frigidaire.com

Response from Online Outreach Specialist

Hey there, T Bubba! Thank you for taking the time to leave your feedback on your purchase. We are so happy to hear that we were able to meet your free...

Online Outreach Specialist January 23, 2019

Great freezer

Would Recommend

[This review was collected as part of a promotion.] Recently purchased to replace a smaller freezer. Runs quiet. Very spacious.

December 24, 2018

From frigidaire.com

Response from Online Outreach Specialist

Hello AJ13. We want to personally thank you for sharing your feedback. Your voice matters to us as we constantly strive to be the best home appliance ...

Online Outreach SpecialistJanuary 23, 2019

Not my first Frigidaire

Would Recommend

[This review was collected as part of a promotion.] Needed a replacement for my prior 18 year old 20cu. ft. Frigidaire. Was happy with my previous experience with the brand so that is why I stayed with them. This unit is similar to my last one but has the addition of an interior light which is nice. This model requires manual defrost, but in my experience, long term storage food quality is better than the frost free models. One feature that would be nice is a high temperature warning output with...

December 21, 2018

From frigidaire.com

Ordered online, received a month later, with a dent. Seems like most products I buy from Lowe’s come that way. It’s a good size though.

December 20, 2018
From 17.34-cu ft Upright Freezer (White) Verified PurchaserSweepstakes
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Poor features

Would Not Recommend

I bought this two months ago, and it is the worst buyer I had have done.

December 7, 2018

From frigidaire.com

Response from Online Outreach Specialist

Hello, Omar Sanchez. Thank you for your time and feedback. I regret to hear that you are not satisfied with your freezer experience to date. We would ...

Online Outreach SpecialistDecember 10, 2018

Excellent Freezer!

Excellent Freezer! I love the coils in every shelf. It seems to freeze food after. Also the shelves are sturdier than the freezer I have with standard shelves.

December 5, 2018
Verified PurchaserSweepstakes
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Frigidaire upright freezer

Would Recommend

Very spacious, like the interior light, door has a good seal.

November 30, 2018
Verified PurchaserSweepstakes
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Rare manual defrost

Would Recommend

Painless ordering and pickup. Freezer is one of the few manual defrost models. Manual defrost is much better for storage quality of food. And in a dry climate it isn’t a frequent issue to defrost.

November 30, 2018
Verified PurchaserSweepstakes
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