Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a spacious interior with ample storage and shelving, allowing users to easily access contents. It provides efficient cooling that keeps food frozen without excessive frost buildup. The appliance operates quietly and is energy-efficient, resulting in lower electricity costs. Many users report the product's sturdy construction and reliable long-term performance, lasting 15-20+ years. The main drawbacks are the manual defrost requirement and the door's tight seal, which can be difficult to open. However, most users feel the benefits outweigh these minor inconveniences. Overall, this is a high-quality, practical, and cost-effective storage solution that meets the needs of most households.
Customer review summary generated by AI, including incentivized reviews.Great freezer!
Would Recommend[This review was collected as part of a promotion.] Bought this freezer to replace a very large , really old chest freezer that finally quit working. I was surprised that after putting all of the food from the chest freezer into the new freezer there was plenty of room left over.
From frigidaire.com
Worst appliance ever owned
Would Not RecommendBought this freezer a year and a half ago. The green light on the bottom was always on so I figured it was working. But I was wrong opened the door one day and everything was thawed. This is the second Frigidaire I bought and I will not be buying another one.
From frigidaire.com
Hello Lucas80. I want to personally thank you for sharing your detailed quality and design feedback and your personal interactions with the appliance....
Nice freezer
Would RecommendWe found this to be perfect for being able to find things rather than a chest freezer where we often lost things at the bottom!
Love my new Frigidaire freezer
Would RecommendMy new freezer is a lot better than my old one. Love that it has extra insulation to help keep my food froze if power goes off for a day or two. I can hardly hear that it's running and love that the light at the bottom let's me know it is. My old freezer frosted up so bad that I had to defrost it several times a year, where this one will not. If you are looking for a great upright freezer ,you can't go wrong by buying a Frigidaire.
Stay away from Frigidaire!
Would Not RecommendThis company has went so far downhill it’s sickening! They’re customer service is atrocious and the products are crap. This freezer came packaged great, after waiting at Lowe’s for an hour but I digress, we get it home and carefully unload it still packaged. We unpackage it and it’s dented and scratched up bad. Well Frigidaire claims that’s Lowes fault, they won’t help. In fact they get hateful and condescending. I should have taken it back but considering it’s a 3 hour trip I decided against it...
Hi, HamBone! We certainly apologize for any inconvenience you have experienced with your freezer. We strive to produce quality products and your expe...

Freezer
Would Recommendgreat size and manual defrost in a upright which is hard to find
Verified PurchaserSweepstakes
Great large freezer
Would RecommendI am looking forward to using this freezer. I gave up a frost free freezer due to constant overflow ice problems with the drain. When I found out that the only way to not have that issue was to get a manual defrost freezer I ordered this one. It is very roomy, easy to find things and tall! Love all the shelves on the door!
Verified PurchaserSweepstakes
Good freezer
Would RecommendBought this freeer for new home. Did not want to move old freezer. Sales rep was great. Delivery was on time. Freezer is roomy and similar to our old upright freezer. Price was a value.
Verified PurchaserSweepstakes
Perfect for a Large Family
Would Recommend[This review was collected as part of a promotion.] I bought this freezer in 2015 to replace a very old chest type freezer. When I had ordered this, I did not realize that the shelves weren't adjustable and I was originally a little bummed. Now I like that the shelves aren't adjustable. Refrigerant coils line each shelf so the shelves are super sturdy and allow for much more even freezing. Also because the refrigerant runs thru the shelves you can pack it pretty full and not worry about airflow ...
From frigidaire.com
Hello, PAshleyFam. Thank you for your review and choosing our Frigidaire 20.9 Cu. Ft. Upright Freezer for your home. Wonderful to learn how you gre...
Absolutely love my new Frigidaire upright freezer!
Would Recommend[This review was collected as part of a promotion.] I replaced an old Coldspot chest freezer with my new Frigidaire upright freezer and I'm so happy I did. The upright is so easy to organize and more room than I would have ever imagined. I just love it.
From frigidaire.com
Hello, Anita 2019. Thank you for your feedback and continued support of Frigidaire. We are pleased to hear that we could help improve your frozen food...
Great addition
Would Recommend[This review was collected as part of a promotion.] Purchased for the extra room, Frigidaire is a great brand, never have issues with this brand
From frigidaire.com
Hey there, T Bubba! Thank you for taking the time to leave your feedback on your purchase. We are so happy to hear that we were able to meet your free...
Great freezer
Would Recommend[This review was collected as part of a promotion.] Recently purchased to replace a smaller freezer. Runs quiet. Very spacious.
From frigidaire.com
Hello AJ13. We want to personally thank you for sharing your feedback. Your voice matters to us as we constantly strive to be the best home appliance ...
Not my first Frigidaire
Would Recommend[This review was collected as part of a promotion.] Needed a replacement for my prior 18 year old 20cu. ft. Frigidaire. Was happy with my previous experience with the brand so that is why I stayed with them. This unit is similar to my last one but has the addition of an interior light which is nice. This model requires manual defrost, but in my experience, long term storage food quality is better than the frost free models. One feature that would be nice is a high temperature warning output with...
From frigidaire.com
Ordered online, received a month later, with a dent. Seems like most products I buy from Lowe’s come that way. It’s a good size though.
Poor features
Would Not RecommendI bought this two months ago, and it is the worst buyer I had have done.
From frigidaire.com
Hello, Omar Sanchez. Thank you for your time and feedback. I regret to hear that you are not satisfied with your freezer experience to date. We would ...
Excellent Freezer!
Excellent Freezer! I love the coils in every shelf. It seems to freeze food after. Also the shelves are sturdier than the freezer I have with standard shelves.
Verified PurchaserSweepstakes
Frigidaire upright freezer
Would RecommendVery spacious, like the interior light, door has a good seal.
Verified PurchaserSweepstakes
Rare manual defrost
Would RecommendPainless ordering and pickup. Freezer is one of the few manual defrost models. Manual defrost is much better for storage quality of food. And in a dry climate it isn’t a frequent issue to defrost.
Verified PurchaserSweepstakes

Hello, Kurt55. The space in this freezer is pretty awesome. Provide you enough room for all your goodies and meats. Please don't hesitate to call shou...