Ratings & Reviews for First Alert BRK Hardwired (with Battery Backup) Photoelectric Interconnected Combination Smoke and Carbon Monoxide Detector with Voice Alert
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers helpful safety features like easy installation, voice alerts, and effective smoke and carbon monoxide detection. However, many users reported frequent false alarms, even with proper setup, which disrupted their daily lives. The reliability and consistency of the alarms were major concerns for a significant number of customers.
Customer review summary generated by AI, including incentivized reviews.Reliable and don’t act up like kidde models
Easy install
Verified Purchaser
Product Manufacturer Date on unit is 2024 June 13. Fire alarm that is almost 2 years old when received.
Verified Purchaser
Reliable
More up to date than my last one
Verified Purchaser
Works as expected
Would RecommendWorks as expected
Verified Purchaser
on fire when new
Would Recommenddirect replacement their great Only thing that would be nice is if they would fail at some time other than 2am in the morning.
Verified Purchaser
Too many false alarms
Would Not RecommendI had to disconnect two of these because they kept going off for no reason in the middle of the night, and of course it's impossible to get a warranty replacement. Our 3 year old is scared every night of the alarm going off.
Hi Luke, we are sorry to hear about this. This is not what you should expect and we will be happy to provide recommendations to prevent nuisance aler...
for multiple units make sure to get the same bran
Like everything but this product.
Verified Purchaser
Great install
Would RecommendFast and easy pickup with quick install. Great place to shop.
Verified Purchaser
wrong item in opened box
Would Not Recommendordered $75 carbon monoxide + smoke detector, pre-paid for pick up from locker. The box was correct, but the item in it was actually a $35 smoke-only detector.
Hi R3M, we are sorry to hear about this. Please contact Lowe's to receive the correct detector. If they do not replace your unit. please contact ...
1 year later -stopped working needed replacements
Would Not RecommendFire department told me to replace them all but one of the units is shorting out, and the others are all connected and I must replace all of them. Could not get themnto shut off. Nightmare.
Hi Trice, we are sorry to hear about this and will be happy to assist you. At your convenience, please contact First Alert Customer Support at 1 (800...
Do jot recommend!
Would Not RecommendReplaced my original ones with these. Wirst mistake. Have gad these 2 years. Change batteries every six months. They go off at least 1x per month for no reason in the middle of the night, evening, day time, etc. with no cause. At this point if we ever had a real cause we would sadly think it is another false alarm. Piece of crap! Will be replacing with any other brand but First Alert.
Hi Christine, this is not what you should expect and we are sorry to hear about this. We will be happy to provide some recommendations to prevent nui...
Too many false alarms
Would Not RecommendThis unit has given way too many false alarms. We purchased an entire set in 2019 and we have gone through several false alarms in the middle of the night. I am writing a review now because one has completely failed, and we cannot stop the thing from going off moments after it is reinstalled. We will try another brand.
Hi EddK,
Thank you for taking the time to rate the Brk Hardwired Combination Smoke and Carbon Monoxide Detector. We're sorry to hear you ex...
Hi BMAN, thanks for reaching out. The warranty for your detector starts from the date it was purchased, not when it was manufactured. If you ever nee...