Ratings & Reviews for First Alert Brk 3-Pack Hardwired Photoelectric Sensor Smoke Detector
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these hardwired photoelectric smoke detectors for straightforward installation and superior safety performance. Most highlight the quick setup process, often completing multiple units in under an hour with existing wiring compatibility. Many specifically chose photoelectric technology over ionization models, citing faster response to smoldering fires and fewer false alarms. Reviewers emphasize the peace of mind from replacing aging 10-20 year old units that produced persistent chirping. The included backup battery and clear instructions further simplify installation. A small number encountered minor mounting compatibility issues, but overall customers view this as a critical, worthwhile home safety upgrade.
Customer review summary generated by AI, including incentivized reviews.Dead battery
Purchased 3. One was dated 2022 and had a dead battery. The other 2 were dated 2023.
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Installed Easily
Would RecommendThe installation was quite easy and the communication connection seems standard. I hope these don't start beeping when they expire like my former smoke alarms.
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Horrible Product
Would Not RecommendWouldn't recommend to my worst enemy. I followed their useless steps to try and stop the chirping after putting in FRESH batteries (I tried multiple different batteries just to be safe) and still it's chirping. I'm in tears from the pain, I can't get this horrible thing to stop, and their support is closed until tomorrow morning. I'm ready to rip this thing out of the wall. I am absolutely furious.
Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you about the issues you are experienci...
Works great, easy to install
Would RecommendVery easy to install to replace older non-functioning unit. Looks nice, low profile, doesn't beep with cooking or wood stove fumes.
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Bad GP batteries pre installed in detectors
Would RecommendIt took too long to receive my mail order so I found a Lowes store that had it in stock. Only a week later the four detectors went off so I called the fire department. Fireman found the cause of the alarm an unheard of brand GP power cell battery that was almost out of date inserted in each of the four detectors! Fireman told me always make sure a more expensive battery like energizer is put in the new detectors to avoid false alarms!
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your e...
5 out of 6 malfunctioned within 2 years
Would Not RecommendWithin 2 years, 5 out of the 6 detectors started making 3 chirps at random times. I called First Alert 3 separate times about the issue and was told that the chirps indicate malfunction, but unless they heard the chirps while on the phone with me they could not replace the units under warranty. I asked how it would be possible for them to hear the chirps that happen completely randomly while on the phone and they had no answer. It wasn't until I put my foot down and said it was unacceptable to h...
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector 6 -Pack
Thank you for your question. We apologize for the inconvenience. Thank you for the opportunity to replace your units. If you have any additional conc...
Never picked up items,but they charged my credit card anyway
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Thank you for your feedback, John. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand ...
Beep beep beep no more
Would RecommendPlug it in, connect the battery, and hope you never need it
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified PurchaserVerified Pro
I never used them
Would RecommendI actually intend on returning because I thought they were the battery operated not the hard wired. I’m sure they will work great for someone that wants the wired. I hope they work great anyway.
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Location of aisle
Would RecommendThe folks were extremely helpful. Other than the initial contact on arrival gave wrong info
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
very reliable
something I have been looking for for some time now
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Prod. can use same ceiling plate for easy install.
Would RecommendProduct matches OEM First Alert equipment specifications.
From BRK Hardwired (with Battery Back-Up) Photoelectric Smoke detector Verified Purchaser
Thank you for your feedback. We apologize for any inconvenience. We’re here to help. We would like to talk to you further to better understand your e...