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Auto Charging Pet Robotic Vacuum Cleaner with HEPA Filter

Ratings & Reviews for Dyson Auto Charging Pet Robotic Vacuum Cleaner with HEPA Filter

3.2
335
Review
 3.2 out of 5
335 Reviews


52% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The robot vacuum delivers powerful suction and thorough cleaning performance. It uses advanced navigation technology to efficiently map and clean homes, adjusting suction based on dirt levels. While the navigation can be quirky in low light, the vacuum generally covers all areas well and returns to its dock to recharge. The companion app provides convenient control and scheduling features. Overall, this is a high-quality, intelligent robot vacuum that makes maintaining clean floors effortless, despite some minor issues with battery life and navigation challenges.

Customer review summary generated by AI, including incentivized reviews.
336 Customer Reviews

The Best Vacuum on a Robot, not the best Robot

Would Recommend

I have owned many different robot vacuums from different companies. This Dyson 360 Vis Nav is by far the best *vacuum* of any that I have owned. I have returned several other top end vacuums because they did such a poor job on carpet. This vacuum picks up what many others can't. I took a star off because it is not very good at navigation--in fact, because it lacks lidar it cannot navigate in the dark. Once it has mapped, navigation is acceptable. I would summarize by saying: this is the best vac...

May 11, 2026

From Dyson

Response from Dyson Customer Service

It is wonderful to hear that the Dyson 360 Vis Nav is the best vacuum you’ve owned for carpet performance! Your detailed feedback regarding navigation...

Dyson Customer ServiceMay 11, 2026

Love it!

Would Recommend

I bought this about a month ago and it's great it really pick up all the dust and hair And it's really easy to do To use But I don't I wish it would have an extra feature where you can Clean an area manually that is not to have the Doing the whole room just to place maybe you drop something and just wanna do you want it to pick it up For the rest it's amazing thank you.

May 5, 2026

From Dyson

Response from Dyson Customer Service

Thank you so much for your feedback and for choosing Dyson! We’re delighted to hear how well your machine is picking up dust and hair, and that you fi...

Dyson Customer ServiceMay 5, 2026

Needs modi

It’s great first model but need improvements. It’s very expensive I expected it to work better.

April 29, 2026

From Dyson

Response from Dyson Customer Service

Hi there, thank you for sharing the feedback. Sorry to see that you have provided a one-star rating. Please contact us via live chat or call so that w...

Dyson Customer ServiceApril 29, 2026

Terrible mapping

Would Not Recommend

Mapping is terrible just like many other reviews stated. Suction power is great however it gets lost frequently and not worth the hassle so I sent it back. A terrible miss for Dyson. I have your sticker vac and think it is great however you have a lot of work to do on your robots.

April 27, 2026

From Dyson

Response from Dyson Customer Service

We’re truly sorry to hear that the mapping performance didn’t live up to the standard of your Dyson stick vacuum, and we appreciate you sharing this h...

Dyson Customer ServiceApril 27, 2026

I like it so far

I have had this vacuum for a month and I have run it about a dozen times. It is very good with suction and always fills the dirt bin with dirt and cat har ( I have 2 cats). So suction is good, navigation is about average. It does have trouble and I still don't understand why it isn't more efficient. It could not find home a few times. It has a hard time with rugs. It pushes them and doesn't go over them most of the time. I think it is easy to clean and empty the dust bin. And it does a good job ...

April 23, 2026

From Dyson

I wish it just worked like a magic

Would Not Recommend

I was expecting better performance from a premium brand like Dyson. I am disappointed with the robot vacuum's navigation capabilities. It frequently gets stuck under furniture, and sometimes struggles to find its charging base or transition between different areas of the house.

April 22, 2026

From Dyson

Response from Dyson Customer Service

Hello, thank you for sharing your feedback about the navigation issues with your vacuum. We are sorry that the unit frequently gets stuck or has troub...

Dyson Customer ServiceApril 22, 2026

Disappointing machine first time ever with a Dyson

Would Not Recommend

I bought this a month ago and it wasn’t able to complete any cleanings. The sensors kept on getting dirty in the carpet and it would stop I had to return.

April 12, 2026

From Dyson

Unmatched Cleaning Power, But Not Without Its Quir

Would Recommend

As someone who researched this vacuum extensively before buying, I can say the Dyson 360 Vis Nav largely lives up to the hype — with a few caveats worth knowing before you invest. The cleaning performance is genuinely impressive. Dyson's claim of twice the suction power compared to other robot vacuums is not marketing fluff. My floors have never been cleaner. The triple-action brush bar handles everything from fine dust to pet hair on both hard floors and carpet with ease, and the extending sid...

April 6, 2026

From Dyson

Response from Dyson Customer Service

We’re grateful you took the time to share such a thoughtful breakdown of your experience with your Dyson. It’s wonderful to hear the cleaning performa...

Dyson Customer ServiceApril 8, 2026

This Dyson Definitely Sucks

Would Not Recommend

I have owned several robot vacuums, and this is by far the worst performing of them all. And it’s also one of the most expensive. That’s a bad combination! - The map of the rooms is consistently incorrect - The battery life is remarkably short - The capacity of the debris is no more than one or two cleanings. - Connection to the app is inconsistent NOT A RECOMMENDED VACUUM👎🏼

April 5, 2026

From Dyson

Response from Dyson Customer Service

Hi there, thank you for sharing this feedback. We are sorry to hear about the struggles you are having with your Dyson. Your satisfaction is our prior...

Dyson Customer ServiceApril 7, 2026

Best vacuum ever!!

Would Recommend

I bought this vacuum about a month ago. Several people had warned me of problems with their robotic vacuum. I love this vacuum!! No problems at all! It vacuums better than the 2 manual Dyson I have. It maps efficiently and leaves my floors clean. I have both tile and rugs and navigates them perfectly. My husband and I are both impressed with how well this vacuum works.

April 4, 2026

From Dyson

Response from Dyson Customer Service

Hi there, we’re thrilled to hear your new robot vacuum is outperforming your manual machines! It’s great that the mapping and navigation are working s...

Dyson Customer ServiceApril 6, 2026

Powerful robot

Would Recommend

i ordered a bout a month ago and have been using it at least twice a day! This machine is amazing. Not sure why others have given it a low score because this robot preforms wonders. The suction is amazing, the mapping is wonderful and I love it.

March 29, 2026

From Dyson

Response from Dyson Customer Service

Hi, thank you for reaching out with such wonderful feedback! We are so glad to hear that you are enjoying your Dyson's performance. It’s a pleasure to...

Dyson Customer ServiceMarch 29, 2026

Best Robot Vacuum

Would Recommend

I took a chance on this vacuum because I love the Dyson brand. I’ve been really impressed so far by the features and how it cleans my house.

March 28, 2026

From Dyson

Response from Dyson Customer Service

Hi, thank you so much for the kind words, and welcome to the Dyson family! We really appreciate the great feedback, and it’s awesome to know you're en...

Dyson Customer ServiceMarch 30, 2026

Good job on dog hair

Would Recommend

So far so good! I purchased to gather long dog hair off of carpet and tile and it’s doing the trick. I’m not expecting it to suck the dirt out but just a surface clean and I would say that is 5 stars. I gave four stars because it is not a replacement to large vac and maybe none of the robots are.

March 27, 2026

From Dyson

Response from Dyson Customer Service

Thank you for sharing your feedback. We are pleased to hear that your Dyson 360 Vis Nav is effective at surface cleaning and picking up long dog hair ...

Dyson Customer ServiceMarch 27, 2026

Strong bot

A nice powerful vaccume, this is a full size Dyson in a robot where the navigation software didn’t catch up to the hardware. If you have a carpet it may get lost once or twice, but otherwise it will fill up.

March 27, 2026

From Dyson

Response from Dyson Customer Service

Hello there, and thank you for providing feedback on our machine. We are delighted that you are pleased with the performance. We appreciate it and enj...

Dyson Customer ServiceMarch 27, 2026

Great little machine.

Would Recommend

We have had it for two months and so far it is doing a great job. The only is the battery and it takes two recharges to do our great room which is not really all that big. Since It returns to the dock and automatically recharges and then picks up where it left off I guess it's not that big of a deal. The suction is and it seems to pick up just as much or maybe a little more dirt Than the canister vacuum that we have. It was very easy to set up the mapping.

March 27, 2026

From Dyson

Response from Dyson Customer Service

Hi there, and thank you for your feedback. We are delighted to hear that your Dyson works so well for you. If you have any questions or need assistanc...

Dyson Customer ServiceMarch 27, 2026

Totally worth it so far

Would Recommend

I have had this a little under a month. So far I have found it to be a very helpful addition to my daily cleaning routine. So much easier than getting out a manual vacuum. My house feels so much cleaner. I’m have a few minor problems and that’s the only reason for the 4 stars. I do have to empty frequently, but I live in the county, it is very dusty, and I have two inside dogs that shed a lot. The fine dust can obscure sensor that I need to gently clean every few days. I don’t mind any of this b...

March 26, 2026

From Dyson

Response from Dyson Customer Service

Hi there, thank you for your kind words! We’re delighted that you find your Dyson so helpful for your daily cleaning. We're sorry to hear about the mi...

Dyson Customer ServiceMarch 26, 2026

Dyson true fashion power suction

Would Recommend

I have had my vacuum for one month and i's been a great addition to my arsenal of robots. The suction power is great. I didn't do the mapping I like to just start it and for it to clean everywhere everyday. We have two dogs and it does a great job with dog hair. It does get stuck on our floor vents from time to time. That is probably the only complaint at this time.

March 24, 2026

From Dyson

Great features

Would Recommend

This is the quietest robot vacuum I’ve had so far. Also, I love that it has rollers and suction is good. The rollers do not allow for much clearance though so it gotten stuck on a couple bar chairs that have platform bases.

March 23, 2026

From Dyson

Response from Dyson Customer Service

Hello there, and thank you for your wonderful feedback on our Robotic vacuum. We are glad you like it. If you have any questions or need assistance, p...

Dyson Customer ServiceMarch 23, 2026