Ratings & Reviews for Diamond Express Jamestown 24-in W x 93-in H x 24-in D White Partial Overlay Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on these cabinets. Many praise the sturdy construction, smooth finish, durable hinges, and smooth drawer slides, calling them well-built and worth the money. However, a substantial group report receiving units with cracked frames, chipped paint, dents, misaligned construction, and missing parts. Some note the cabinets are easy to install and reasonably priced, while others express frustration with defects and order inaccuracies. Overall, satisfied customers find strong value, but quality control issues and incomplete shipments concern a significant portion of reviewers.
Customer review summary generated by AI, including incentivized reviews.DO NOT ORDER - delivery is a NIGHTMARE
Would Not RecommendOrdering these cabinets from Lowe's has been a NIGHTMARE - after spending over $4,200.00 dollars on cabinets from Lowes.com, this is what we got: 1st - delivery indication on Lowes.com was shipment coming via FedEx on 4/3 - took 8 hours off from work to wait on delivery that never came 2nd - communicated with Lowes customer service and was advised not coming via FedEx but Riverstone Logistics and would be there 4/4, 4/5 or 4/7 - took two more days off from work = 16 hours to wait on delivery tha...
From Jamestown 36-in W x 34.5-in H x 24-in D Regatta Blue Painted Sink Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified PurchaserVerified Pro
Not going to last
Would Not RecommendThese cabinets ding so easily. I was just getting a plate out of the cabinet and it just bumped the cabinet door and that left an indent on the door. They already got so many marks on them from the install. You can see glue at the seams inside the cabinet. I bought a few intermediate ones and they came in worse shape than the express. The white colors do match though between the different lines. I wanted the tilt out tray and was sent a kit with this base, but the top door is screwed in and the ...
Jeanine,
Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry...
Nice color but poor quality and QA
Would Not RecommendOrdered Diamond kitchen cabinets through Lowe’s and have been without a functioning kitchen for almost 2 months. Poor QA led to delivery of manufacturing flaws like chipping paint/glue issues that delayed installation by 3-4 weeks. Particle board quality.
BrianM,
Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry....
well made
Would Recommendgreat quality
From Jamestown 30-in W x 24-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
MPF GM,
It is so nice to hear from our satisfied customers. We hope that you enjoy your new cabinets for years to come. Thank you for the great ...
MPF GM,
Thank you for taking the time to write this review. We appreciate your comments and the five star rating. Thank you and have a great da...
Edwin Henrriquez,
Thanks for taking the time to leave a review. We apologize for your experience with your cabinet purchase. We will share wit...
Check the sizes before installing
Would Not RecommendGot the cabinet and noticed it only measured 91 1/2" tall. Then noticed it didn't even have the toe kick built into it. Not sure who was out that day, but it was for sure the quality checker.
From Jamestown 24-in W x 96-in H x 24-in D Regatta Blue Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Pro
Ronald,
Thanks for taking the time to leave a review. The toe kick platform is shipped loose, so the cabinet can be stood up in the room. It w...
Jaci,
Thank you for taking the time to write this review. We appreciate your comments and the five star rating. Thank you and have a great day!...
missing parts
Would Not Recommendno shelve holder prongs
Thanks for taking the time to leave a review. We apologize the shelf clips are missing. Please contact our team at consumercaremb@masterbrand.c...
Not Great Enough to Make Up for the Shipping
Would RecommendThe cabinet itself, once it finally got here, was sturdy and I enjoy the soft close doors. HOWEVER The process of getting it here was NOT worth the purchase. If they didn't keep stringing me along, there were at least two times I almost cancelled the order entirely. Just be aware when ordering, the third-party delivery service they use doesn't use tracking numbers, and can't even tell Lowes customer service when they will arrive. I was originally told they would arrive 3 weeks after placing m...
From Jamestown 30-in W x 90-in H x 24-in D White Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker
DallasMom, Thank you for your feedback. We apologize for the delay with the delivery. This isn't the kind of experience we want our customers to ...
Not right size
Would RecommendNot the right measurement they mesure it corner to corner not the front face plate
From Jamestown 36-in W x 34.5-in H x 24-in D White Painted Blind Corner Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Thanks for taking the time to leave a review. We apologize for the confusion with this cabinet. The 36" measurement is the distance from the co...
Great cabinet
Would RecommendSeems like it will hold a good amout really heavy duty great product for the price
From Jamestown 30-in W x 30-in H x 12-in D White Painted Wall Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Bberryman,
Thank you for taking the time to write this review. We appreciate your comments and the five star rating. Thank you and have a great...
Great cabinets
Would RecommendI love how they are made really heavy duty seems like they will last along time.
Bberryman,
Thank you for taking the time to review our cabinet. We appreciate the five star rating. Thank you and have a great day! ~ Sherri
Defective cabinet/ cabinets
Would Not RecommendThis is the second cabinet we had to order because the first one was badly defective. The rest of cabinets lack described quality as well but were usable and we did not want to prolong works on our kitchen longer than necessary. It caused us to push all of our remodelling and instalation plans back for more than two weeks including installation of our new flooring. I hope the replacement cabinet will be of expected or as described in catalogue quality and we can use it to finish the project.
Betty,
Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry. ...
Carl,
Thanks for taking the time to leave a review. We are very sorry for your experience, as this is not what we want for our customers. We wi...
Jamestown 90 inch cabinets and 36 inch wide 2 draw
Would RecommendWe ordered our cabinets almost 2 months ago but were unable to install right away. They were just installed and we are happy with the products BUT we are missing the shelf hanger hardware for one of the 90 inch cabinets. Can these be mailed to us? Thank you, Cheryl Gardner Augusta, WV
From Jamestown 30-in W x 90-in H x 24-in D White Painted Pantry Fully Assembled Plywood Cabinet Recessed Panel Shaker
Cheryl,
Thanks for your review. We appreciate your feedback. You can work with your Lowe's store or email us at consumercaremb@masterbr...
well made and stylish
From Jamestown 33-in W x 34.5-in H x 24-in D Moonstone Gray Painted L-Shaped Corner Base Fully Assembled Plywood Cabinet Recessed Panel Shaker Verified Purchaser
Christina,
Thank you for taking the time to write this review. We appreciate your feedback and hope you enjoy your cabinet for years to come. Th...
Thank you for notifying us about your concern. We apologize for the inconvenience you experienced with your cabinet order. Your concerns have been fo...