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 Spring Water Body Wash  Spring Water Scent  16 oz  6 Carton

Ratings & Reviews for Dial Spring Water Body Wash Spring Water Scent 16 oz 6 Carton

3.8
149
Review
 3.8 out of 5
149 Reviews


22% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Some users appreciate the refreshing scent, lather, and overall feel, while others express dissatisfaction with the new formula, citing issues such as lack of antibacterial properties, skin irritation, dryness, and unpleasant odor. A number of reviewers find the new formula gentle, hydrating, and providing a pleasant cleansing experience, but many customers request the option to choose between the old and new formulas.

Customer review summary generated by AI, including incentivized reviews.
149 Customer Reviews

You're going to lose a lot of customers with this new formula

Would Not Recommend

Please take the time to read my review in full. The previous formula had a lovely creamy lather that you could feel penetrate your pores and really clean you. This new formula is more of a foamy lather than a creamy one, and as a result, does not feel as penetrating, it feels as if you're just moving foam around on the top of your skin. I even noticed that I saw less dirt come off of me in the shower, proving my point. My guess is since the Sodium Laureth Sulfate was removed, this is the result....

September 15, 2023

From dialsoap.com

Response from Leo - Team Clean Adviser

We are sorry to hear about your experience with our Dial product. Your feedback is very important to us. Please reach out to our Team Clean experts by...

Leo - Team Clean AdviserSeptember 19, 2023

Smells awful

Would Not Recommend

I've been using spring water for years because it worked well and smelled great. The new product has a gross chemical smell. I can't stand showering with it.

September 8, 2023

From dialsoap.com

Response from Raine - Team Clean Adviser

We appreciate your support of our Dial product and regret to know that it has a gross chemical smell. Your feedback is very important to us and we wou...

Raine - Team Clean AdviserSeptember 13, 2023

horrible

Would Not Recommend

this new formula is horrible in every way. i do not know why companies continue to change (and destroy) perfectly good products. they say our opinion matters but that is clearly not so--if it did then they would go back to the old formulas immediately. i have used dial products my whole life--i will no longer do so. if this would allow me to give 0 stars then i would.

August 25, 2023

From dialsoap.com

Response from Chris - Team Clean Adviser

"We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e...

Chris - Team Clean AdviserSeptember 11, 2023

New Formula is Awful

Would Not Recommend

I used to love Dial Body Wash, it was one of the few body washes that I really felt clean and fresh after using; so many body washes nowadays are so ultra-moisturizing that they leave a film or just don't clean well enough. Now Dial's gone and removed the sulfates from their formula (I assume to give into the fear-mongering surrounding sulfates) and their body wash just doesn't work anymore. It's now slimy, has a weak lather, the smell is not quite the same as it used to be, and I'm left feeling...

August 10, 2023

From dialsoap.com

Response from Leo - Team Clean Adviser

We are sorry to hear about your experience with our Dial product. Your feedback is very important to us. Please reach out to our Team Clean experts by...

Leo - Team Clean AdviserSeptember 19, 2023

Not improved. New version smells bad

Would Not Recommend

I ordered a four pack of my usual good smelling body wash that I loved just to receive the new version and I am not happy. Just washed my hands to see how it will smell and I hate it. Smells like nasty flowers. I will be returning them for a refund. I am angry because it is so difficult to find a nice pleasant clean scent. I don't want to smell like flowers or food. Whoever decided to change it needs to be fired from their job! You don't change things that are great the way they are! Ignorance...

August 9, 2023

From dialsoap.com

Response from Raine - Team Clean Adviser

We appreciate your support of our Dial product and regret to know that it has an unpleasant smell. We completely understand that you were disappointed...

Raine - Team Clean AdviserOctober 10, 2023

I'm so sad that Coconut Mango Body Wash appears to be discontinued

It's a sad reality that the best products disappear over time mainly because the new employees have egos that prefer their new products, no matter how successful the existing products are. Hope they consider bringing this back and I will be really sad the day the hand wash version gets pushed out too.

August 1, 2023

From dialsoap.com

Why did you have to change something that was working

Would Not Recommend

I buy this soap because I have sensitive skin. I have used dial for many years and especially this particular scent. The last time I picked some up at the store I realized it was a new bottle, which means the ingredients had likely changed. Luckily I still had my old bottle to compare and noticed that there was some extra added chemicals. Upon the first use my skin is super dry and flaky and i have developed little red bumps. Also known as contact dermatitis. Why did you change a formula that ha...

July 22, 2023

From dialsoap.com

Response from Kurt - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap. The changes that were made is intended as improvement. We understand that these changes...

Kurt - Team Clean AdviserJuly 26, 2023

I love the scent and lather. I...

[This review was collected as part of a promotion.] I love the scent and lather. It's not an overpowering fragrance, but light and clean.

July 7, 2023

From Sampler

Contact Dermatitis with new formula

Would Not Recommend

I use to use this specific wash for years. Never had an issue. Once they changed the formula is developed contact dermatitis. It’s a shame because I really liked this body wash.

July 5, 2023

From dialsoap.com

Response from Chris - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-...

Chris - Team Clean AdviserJuly 26, 2023

New formula is trash

Would Not Recommend

Not sure why they changed the formula. I used this for years after a surgeon recommended it. It was my go to body wash. This new formula doesn't smell the same and my sinuses don't agree with it. It has more ingredients now. It dries my skin out. Please go back to the old formula.

June 19, 2023

From dialsoap.com

Response from Chris - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-...

Chris - Team Clean AdviserJuly 26, 2023

Smells Good

I love the original Neutrogena body wash but I had a need for a Dial bodywash and this one smells really good and makes my bathroom smell nice. And I notice the bodywash didn't dry me out.

June 9, 2023

From dialsoap.com

The Dial body wash had a very...

[This review was collected as part of a promotion.] The Dial body wash had a very pleasant smell. It was gentle on my skin but cleaned thoroughly.

May 5, 2023

From Sampler

My family enjoyed trying the D...

[This review was collected as part of a promotion.] My family enjoyed trying the Dial Refresh & Renew Spring Water Body Wash. Very refreshing and long lasting smell.

April 25, 2023

From Sampler

Really refreshing and would h...

[This review was collected as part of a promotion.] Really refreshing and would higly recommend to anyone!

April 23, 2023

From Sampler

Dislike New Formula

Would Not Recommend

I do not have a Vitamin E allergy like other unfortunate reviewers, but after also using Dial Spring Water for years, I will be looking for a new body wash brand. The new lather is ridiculous, either not lathering at all or quickly devolving into slime. Sometimes it will act properly, but rarely, and so it's just wasteful as I rinse away the first attempt and try again. I suppose that's great for Dial, but no thanks.

April 20, 2023

From dialsoap.com

Response from Chris - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-...

Chris - Team Clean AdviserJuly 26, 2023

Overall I like the product. I...

[This review was collected as part of a promotion.] Overall I like the product. I just need something for dry skin.

April 19, 2023

From Sampler

Vitamin E oil was added to this product.

Would Not Recommend

I have been using this product for many years until a few weeks ago. I did not know that I was allergic to vitamin E oils until they changed the formula on this product. I ended up at the doctor’s office because I felt like my skin (mostly face) was on fire, 3 weeks later and the redness and peeling has finally subsided.

April 10, 2023

From dialsoap.com

Response from Kurt - Team Clean Adviser

We are sorry to hear about your experience with our Dial product. The ingredients in our Dial bar soaps have history of safe use when used as directed...

Kurt - Team Clean AdviserJuly 26, 2023

I liked this body wash, it rin...

[This review was collected as part of a promotion.] I liked this body wash, it rinsed well, smelled great and I have purchased since.

April 3, 2023

From Sampler

Remove Vitamin E Oil Allergy Causing Ingredient

Would Not Recommend

I have used this body wash for years and now the formula suddenly changes. I used it once made my skin burn and my hands tinkle had to take benadryl to make it stop. I will never buy this product again unless the vitamin E oil is removed.

March 30, 2023

From dialsoap.com

Response from Kurt - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us as the product is not supposed to have this kind ...

Kurt - Team Clean AdviserJuly 26, 2023

Excellent for the skin, leaves...

[This review was collected as part of a promotion.] Excellent for the skin, leaves the skin like silk, I love it

March 25, 2023

From Sampler