Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is widely praised for its performance, scent, and antibacterial properties. Customers describe it as effective at cleaning hands while leaving them feeling soft and moisturized. The spring water scent is noted as pleasant and not overpowering. Many reviewers appreciate the antibacterial benefits, especially during the COVID-19 pandemic. While a few customers found the soap to be drying, the majority of reviews are highly positive and recommend continuing to purchase the product.
Customer review summary generated by AI, including incentivized reviews.Can't use a bandaid anymore
Can't use this for wound care anymore! If you use dial gold antimicrobial for wound cleansing, the new aloe addition doesn't allow the dressing to stick. Bring back the non aloe version in addition to this new version please!
From dialsoap.com
Don’t like the new style pumps on the hand soap
Would RecommendI give you a 5 star in the soap but a 1 on the latest pump. Have bought dial soap for years probably 20. Love the soap! Must say I wish you would bring back the older style pumps on the hand soap. The new ones are cheap and need pumped 2-3 times to get any soap out of them.
From dialsoap.com
Antibacterial truth
Would RecommendVery refreshing and true to its literature. 10/10 Will recommend
From dialsoap.com
Your idiotic "Pop up" pumps do not pop up! We recently bought four of these and have to return every one of them to the store, and will buy a different brand from now on.
From dialsoap.com
Horrible cheap bottle that doesn’t function
Bought this tonight. 32 ounce body wash. The TOP does NOT work!!!! The only reason I bought dual body wash was bc it had a press down top and it does not work. It is cheap and cruddy!!! I can not believe this would pass a basic quality inspection!! Do BETtER fast. Caused me to have to get out of the shower and I fell and caused a huge argument because no one could get the stupid bottle of soap open!! Your fault dial.
From dialsoap.com
New Formula is Terrible
Would Not RecommendThe new formula is awful. The scent is overly perfume and chemically. It doesn’t lather and is is super thin. It doesn’t leave your hands feeling clean like it used to - it doesn’t lather yet leaves a weird film on your skin. The scent is awful and completely overbearing - nothing like the original spring water scent. This used to be our favorite hand soap too. We’ll have to change to something else.
From dialsoap.com
Can't you make the pumps work!!
Would Not RecommendUsed bars for years. Bought a 4 pak of liquid hand pumps. Couldn't get two open. Took them to my younger cleaning lady, who in turn took them to her former rodeo rider husband! No one could make the tops functional.. Frustrating waste of my time and money. Senior marketing needs to produce a better product. Also find this rating process cumbersome and time consuming. You should be able to produce a better product! with a faster way of posting complaints!
From dialsoap.com
Terrible
Absolutely terrible. Puts a glue like substance on your hands after thoroughly rinsng! Ihad toother soap to get my hands clean of it! What a terrible product!
From dialsoap.com
Horrible new scent
Would Not RecommendThe new “improved” formula is horrid. The smell is overly perfumed and overwhelming. I have two big refill bottles that I’m going to relegate to the guest bathroom because I can’t stand it. As others have said, it smells like toilet cleaner or bathroom spray. I’m switching to a different brand now for good. I work from home and cook a lot, so washing my hands with this all day is too much.
From dialsoap.com
We are sorry to hear about your experience towards the Dial product. The change to the scent is not supposed to be too powerful and should only provid...
New is not better. Bye bye Dial.
Would Not RecommendThe addition of aloe to the Dial hand soap is not better. Feels slimy, does not rinse off well and is leaving a film in all of our sinks. I gave always used the Spring Water scent as it is not an overpowering scent. I'm not able to wash it off of my hands, so when I use it in the bathroom, I feel it when I go to apply my hair products. I thought it was me until my stylist asked what I did to my hair! No other change in my routine but the Dial. Switched to other hand soap, hair issue is gone.
From dialsoap.com
Watered down
Would Not RecommendThis product is so watered down any squirt runs off the hands before I can scrub. Bigger size hah, you go through it 4 times faster than any other liquid soap I have ever used. I won’t be buy g this again
From dialsoap.com
Waste of money.
Would Not RecommendBought last week and This is not soap this is scented water. There is no leather, and it leaves hands feeling dry even though it states moisturizing conditioner. It does state on the refill bottle only use and dial complete liquid hand soap pump so maybe that’s why it doesn’t lather?
From dialsoap.com
We appreciate your support for our Dial product and regret to know that it appears watery. Your feedback is very important to us and we would like to ...
Scent
Would Not RecommendI miss the original scent of the Dial white bar soap. I don't care for the Spring Water scent.
From dialsoap.com
We appreciate your support of our Dial product and completely understand that you prefer the scent of the Dial White bar soap. Your feedback is very i...
Liquid
Would Not RecommendIt’s liquid soap and not foaming soap and that makes me mad
From dialsoap.com
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-...
Scented Water
Would Not RecommendNo soap. No lather. Scented water only. Waste of money. I’ve use this soap for over 20 years - never again!
From dialsoap.com
We are sorry to hear about your experience with our Dial soap being watery. Your feedback is very important to us. Please reach out to our Team Clean ...
Ingredient check list
Would Not RecommendFull of hormone and endocrine disrupters. This product is just full of toxins. Gross
From dialsoap.com
Your feedback with our product is very important to us and we would like to learn more about your experience. Please provide us with the following inf...
Great Product But 2 issues
Would Not RecommendLove the product itself.. But the inflated cost is hurting my budget use to be affordable. I resorted to buying the refill bottle i get approximately (4-5) 11oz bottles out of it. But opening the refill bottle is a nightmare as its almost impossible to unscrew to remove the safety tab underneath my latest bottle resorted me breaking the flip cap trying to open it and then resulting me to pucture the tab with a fork. Not exactly the way i want to use the product.
From dialsoap.com
We are sorry to hear about your experience with our Dial product. Your feedback is very important to us. Please reach out to our Team Clean experts by...
Dial Antibacterial Soap
Would RecommendPleased with product. Satisfied with antibacterial soap.
From dialsoap.com
Smells great!
Would Recommend[This review was collected as part of a promotion.] I tried this product for free in exchange for my honest opinion. I tried the Dial Liquid Antibacterial Hand Soap Spring Water and I was very pleased with it. The size is a nice amount of 7.5 oz. The foam is a nice amount with a press of the pump. It is light and fresh on the hands. It does not lather up but it cleans my hands very nicely. They smell fresh and clean! I recommend this hand soap to anyone. It kills bacteria and I love that it does...
From Shopper Army

We are sorry to hear about your experience towards our Dial soap. The product should not leave this kind of residue or have this kind of performance. ...