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Complete 12 -Pack 11 -fl oz Spring Water Hand Soap

Ratings & Reviews for Dial Complete 12 -Pack 11 -fl oz Spring Water Hand Soap

4.2
152
Review
 4.2 out of 5
152 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is widely praised for its performance, scent, and antibacterial properties. Customers describe it as effective at cleaning hands while leaving them feeling soft and moisturized. The spring water scent is noted as pleasant and not overpowering. Many reviewers appreciate the antibacterial benefits, especially during the COVID-19 pandemic. While a few customers found the soap to be drying, the majority of reviews are highly positive and recommend continuing to purchase the product.

Customer review summary generated by AI, including incentivized reviews.
152 Customer Reviews

Can't use a bandaid anymore

Can't use this for wound care anymore! If you use dial gold antimicrobial for wound cleansing, the new aloe addition doesn't allow the dressing to stick. Bring back the non aloe version in addition to this new version please!

December 4, 2025

From dialsoap.com

Don’t like the new style pumps on the hand soap

Would Recommend

I give you a 5 star in the soap but a 1 on the latest pump. Have bought dial soap for years probably 20. Love the soap! Must say I wish you would bring back the older style pumps on the hand soap. The new ones are cheap and need pumped 2-3 times to get any soap out of them.

September 29, 2025

From dialsoap.com

Antibacterial truth

Would Recommend

Very refreshing and true to its literature. 10/10 Will recommend

June 25, 2025

From dialsoap.com

Would Not Recommend

Your idiotic "Pop up" pumps do not pop up! We recently bought four of these and have to return every one of them to the store, and will buy a different brand from now on.

May 7, 2025

From dialsoap.com

Horrible cheap bottle that doesn’t function

Bought this tonight. 32 ounce body wash. The TOP does NOT work!!!! The only reason I bought dual body wash was bc it had a press down top and it does not work. It is cheap and cruddy!!! I can not believe this would pass a basic quality inspection!! Do BETtER fast. Caused me to have to get out of the shower and I fell and caused a huge argument because no one could get the stupid bottle of soap open!! Your fault dial.

April 14, 2025

From dialsoap.com

New Formula is Terrible

Would Not Recommend

The new formula is awful. The scent is overly perfume and chemically. It doesn’t lather and is is super thin. It doesn’t leave your hands feeling clean like it used to - it doesn’t lather yet leaves a weird film on your skin. The scent is awful and completely overbearing - nothing like the original spring water scent. This used to be our favorite hand soap too. We’ll have to change to something else.

March 29, 2025

From dialsoap.com

Can't you make the pumps work!!

Would Not Recommend

Used bars for years. Bought a 4 pak of liquid hand pumps. Couldn't get two open. Took them to my younger cleaning lady, who in turn took them to her former rodeo rider husband! No one could make the tops functional.. Frustrating waste of my time and money. Senior marketing needs to produce a better product. Also find this rating process cumbersome and time consuming. You should be able to produce a better product! with a faster way of posting complaints!

March 18, 2025

From dialsoap.com

Terrible

Absolutely terrible. Puts a glue like substance on your hands after thoroughly rinsng! Ihad toother soap to get my hands clean of it! What a terrible product!

September 22, 2024

From dialsoap.com

Response from Team Clean Adviser

We are sorry to hear about your experience towards our Dial soap. The product should not leave this kind of residue or have this kind of performance. ...

Team Clean AdviserDecember 31, 2024

Horrible new scent

Would Not Recommend

The new “improved” formula is horrid. The smell is overly perfumed and overwhelming. I have two big refill bottles that I’m going to relegate to the guest bathroom because I can’t stand it. As others have said, it smells like toilet cleaner or bathroom spray. I’m switching to a different brand now for good. I work from home and cook a lot, so washing my hands with this all day is too much.

July 7, 2024

From dialsoap.com

Response from Kurt - Team Clean Adviser

We are sorry to hear about your experience towards the Dial product. The change to the scent is not supposed to be too powerful and should only provid...

Kurt - Team Clean AdviserAugust 15, 2024

New is not better. Bye bye Dial.

Would Not Recommend

The addition of aloe to the Dial hand soap is not better. Feels slimy, does not rinse off well and is leaving a film in all of our sinks. I gave always used the Spring Water scent as it is not an overpowering scent. I'm not able to wash it off of my hands, so when I use it in the bathroom, I feel it when I go to apply my hair products. I thought it was me until my stylist asked what I did to my hair! No other change in my routine but the Dial. Switched to other hand soap, hair issue is gone.

June 8, 2024

From dialsoap.com

Watered down

Would Not Recommend

This product is so watered down any squirt runs off the hands before I can scrub. Bigger size hah, you go through it 4 times faster than any other liquid soap I have ever used. I won’t be buy g this again

May 16, 2024

From dialsoap.com

Waste of money.

Would Not Recommend

Bought last week and This is not soap this is scented water. There is no leather, and it leaves hands feeling dry even though it states moisturizing conditioner. It does state on the refill bottle only use and dial complete liquid hand soap pump so maybe that’s why it doesn’t lather?

October 24, 2023

From dialsoap.com

Response from Raine - Team Clean Adviser

We appreciate your support for our Dial product and regret to know that it appears watery. Your feedback is very important to us and we would like to ...

Raine - Team Clean AdviserDecember 28, 2023

Scent

Would Not Recommend

I miss the original scent of the Dial white bar soap. I don't care for the Spring Water scent.

October 2, 2023

From dialsoap.com

Response from Raine - Team Clean Adviser

We appreciate your support of our Dial product and completely understand that you prefer the scent of the Dial White bar soap. Your feedback is very i...

Raine - Team Clean AdviserOctober 10, 2023

Liquid

Would Not Recommend

It’s liquid soap and not foaming soap and that makes me mad

July 3, 2023

From dialsoap.com

Response from Chris - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-...

Chris - Team Clean AdviserJuly 26, 2023

Scented Water

Would Not Recommend

No soap. No lather. Scented water only. Waste of money. I’ve use this soap for over 20 years - never again!

February 9, 2023

From dialsoap.com

Response from Leo - Team Clean Adviser

We are sorry to hear about your experience with our Dial soap being watery. Your feedback is very important to us. Please reach out to our Team Clean ...

Leo - Team Clean AdviserJuly 25, 2023

Ingredient check list

Would Not Recommend

Full of hormone and endocrine disrupters. This product is just full of toxins. Gross

December 22, 2022

From dialsoap.com

Response from Leo - Team Clean Adviser

Your feedback with our product is very important to us and we would like to learn more about your experience. Please provide us with the following inf...

Leo - Team Clean AdviserJuly 25, 2023

Great Product But 2 issues

Would Not Recommend

Love the product itself.. But the inflated cost is hurting my budget use to be affordable. I resorted to buying the refill bottle i get approximately (4-5) 11oz bottles out of it. But opening the refill bottle is a nightmare as its almost impossible to unscrew to remove the safety tab underneath my latest bottle resorted me breaking the flip cap trying to open it and then resulting me to pucture the tab with a fork. Not exactly the way i want to use the product.

November 14, 2022

From dialsoap.com

Response from Leo - Team Clean Adviser

We are sorry to hear about your experience with our Dial product. Your feedback is very important to us. Please reach out to our Team Clean experts by...

Leo - Team Clean AdviserAugust 23, 2023

Dial Antibacterial Soap

Would Recommend

Pleased with product. Satisfied with antibacterial soap.

March 4, 2022

From dialsoap.com

Smells great!

Would Recommend

[This review was collected as part of a promotion.] I tried this product for free in exchange for my honest opinion. I tried the Dial Liquid Antibacterial Hand Soap Spring Water and I was very pleased with it. The size is a nice amount of 7.5 oz. The foam is a nice amount with a press of the pump. It is light and fresh on the hands. It does not lather up but it cleans my hands very nicely. They smell fresh and clean! I recommend this hand soap to anyone. It kills bacteria and I love that it does...

January 12, 2022

From Shopper Army