Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. While some customers were satisfied with the quality and value, many reported issues with the construction and workmanship, such as cracked or misaligned parts, shoddy assembly, and cheap materials. Some also received damaged or defective items upon delivery, including broken, cracked, or missing components. Additionally, the color representation did not always match the advertised product, and the design was reported as uncomfortable or impractical in some cases. However, some customers found the furniture easy to assemble, with a nice appearance and good value.
Customer review summary generated by AI, including incentivized reviews.My husband and I bought this 2.5 years ago to be used mainly as a couch in a spare room and an added guest bed a few times a year. We originally got it because we liked the look better than a regular futon. However, it took hours to assemble because of the poorly aligned bolt holes for the arm rests. We eventually had to drill new holes into the couch to connect the arm rests on both sides. It is also very cheaply built. Within a couple months of gentle use one of the arm rests broke, creating a...
We are sorry to hear your issues. We would be happy to submit a claim to see if the batch your piece was manufactured in had issues. If you are willi...

Please let us know if you were able to resolve your dissatisfaction with Lowes. You can contact us directly at consumercall@coasteramer.com

Junk!
Would Not RecommendDon't let the padding fool you! Firstly, unless you are very tall with long legs it won't be comfortable. Seat cushion extends about 6 inches behind your knees so its very hard for your feet to reach the floor unless you sit far forward, which now you have no back support. Secondly, the Right arm of chair fell off after a is some months and when I reached into the chair to investigate what happened, I got stabbed with several staples, that's when I learned it is held together with staples! My l...
Nice piece of furniture
Would RecommendNo assembly was a significant factor in purchasing. We had to match an existing bed set. This piece is excellent. Despite a very well packaged item (all corners and edges are well braced and protected), the rear panel incurred damage and a 6" diameter piece was smashed out. The ONLY reason for dropping rating by one star is the process for resolving. It is likely taking longer than necessary because this is not a Lowe's product
Mahogany Nightstand
Would Not RecommendThe products came well-packaged in separate boxes. The first one went together well. The second had a broken drawer side, cracked lower back brace, and a partially attached guide for the slide-out shelf. The broken drawer side had no evidence of glue on the tongue and groove joints with the front or back. The drawer contained the legs and hardware which apparently banged against the side and broke it during transport. I am still deciding on a solution. To me, the broken nightstand looks to be a ...
Please let us know if you were able to resolve your issue through Lowe's. If not you can communicate directly with us at consumercall@coasteramer.com...

Thin and low quality
Would Not RecommendI bought this expecting a full BED Frame. That is honor was advertised. There are no rails, the material is very thin. The pads on the bottom were already broken leaving rough metal to com in contact with my floors. Not worth the price at all! I was highly disappointed in this product and expected better from Lowe's. I have been shopping at this store for years, any time I would have a project in my home, that is the first store I would go to. I can't express how disappointed I am in the latest ...
Coaster coffee and end table set
Would Not RecommendMy daughter wanted a faux coffee table set for Christmas and mentioned she had seen some on the internet. So I went out searching on web and decided that I would rather take a chance if I had a set delivered to Lowe’s in case there was a problem. Lowes happened to have a set that the faux top matched her dining room set. The set came in time for Christmas and the top matched perfectly and she was so pleased. As we were putting them together there was a deep scratch on both end tables on the ...
We are sorry to hear your issues with this set. We are more than happy help with any other issues with our Furniture. Please give us a call if you an...

Not what I'd call "fine furniture"
Not that I was expecting high-end woodworking, and I feel like a bit of a snob for saying this, but I'm a bit disappointed. The chairs are real solid wood, as far as I can tell, but with liberal use of veneer, presumably to cover up unattractive grain or flaws. I can't even always tell which parts are veneered, which I guess is technically impressive, but I think it's most of the visible surface. It ends up having a bit of that "manufactured wood" look. The description didn't make this clear, a...
Color doesn't match picture
I just received the love seat and matching chair. First time I bought furniture from this company. Thought I was getting a "milk chocolate" but got a dark brown almost black color. Very easy to put together. Also its not very comfortable to sit in but hope it breaks in with time.
Broken but good customer service
Would RecommendWe picked the item up from the store took it home and after unpackaging it found that the brackets on one side of the table were both broken. My husband went to Lowe's and the manager said they called the manufacturer and the manufacturer said they wouldn't do anything when asked for them to send replacement brackets. So the customer service manager in Monroe ordered another table gave us the new parts we gave her the broken ones and she said they would handle sending it back to the manufacturer...
Save your $
Would Not RecommendCheaply made, the table top was warped, not stable at ALL - not worth the price at all! We have bought full dining sets for less that were made better than this. If it wasn't such a pain to take apart and return we would. The only thing nice i can say is from afar it looks nice
We are sorry to hear your issues. We would be happy to submit a claim to address your concerns directly. Please provide us your purchase and contact ...

Great for a guest bedroom!
Would RecommendOverall very good quality for the price. The only thing that would make it perfect would be to add the same felt cover to the bottom drawer that is in the top drawer. Otherwise, it's a solid piece with drawers that open and close smoothly.
Futon cover
Would Not RecommendThe cover is held on with stretcher ties. They have broken off every time someone sits on the futon. Impossible to fix. Recommend a different way to hold the cover one. Nice color. Easy assembly and fits in a small college dorm or apartment.
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