Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews, with some customers reporting positive experiences like easy installation and convenient functionality, but many others highlighting reliability issues. Common concerns include unreliable operation, unresponsive buttons, programming difficulties, and rapid battery drain. While the keypad can be useful, there are significant quality and durability concerns to consider.
Customer review summary generated by AI, including incentivized reviews.Digital keyless pad failed
Would Not RecommendHave owned the Liftmaster Keyless garage entry pad 877 Max for about 7 months. The thing stopped working and a replacement is “”Out of Stock.” Extremely disappointed with the product, at this time...
From Liftmaster.com
Manual doesn't show us on how to set MULTIPLE PINs
Right here on this product page, it says it can store 4 PINs. Yet in the manual, it doesn't say anything about that. I will say, I love that I can always hit enter to CLOSE the door. (My old unit required a PIN even for a close). That's really handy.
From Liftmaster.com
Simple to install, program, operate.
Would RecommendI bought the 877 Max several months back to replace an old Lift Master remote that operated only one of my 3 garage doors. The 877Max model fit almost exactly where my old remote was- nearly same dimensions. I think I had to drill one new hole. Programming was similar to the old one except I could code for 3 doors which was awesome. Had my doubts after reading some reviews but it was easy, hitch-free. Being able to open-close any, or all garage doors while outside the garage has been really nice...
From Liftmaster.com
Do not order
Would Not RecommendI bought this weeks ago..paid $18 dollars extra to get quick..still don’t have it and there is NO WAY TO TALK TO ANYONE!!
From Liftmaster.com
We are sorry to hear about your experience. Should you have any questions about our products or order information, here is a link to our contact page ...
It worked on old unit
Would RecommendMy outdoor remote had broken a long time ago and I had lost hope. When I got a minor repair done on my vintage 2005 unit the repairman directed me to the website. He said it was a pretty easy process and who believes it - he was right. I followed the instructions and everything works great.
From Liftmaster.com
Unreliable
Would Not RecommendI’ve been having problems with unit on and off. Sometimes it works; sometimes it doesn't; you can't ever be sure. Keys do not respond when pressed, especially in cold weather. It's frustrating. Make sure that you have another means to get inside your house because this unit cannot be trusted.
From Liftmaster.com
Remote update
Would RecommendIt was time to upgrade my remote keypad. Their was some difficulty in operating the old one. So much easier to operate now.
From Liftmaster.com
Excellent
Would RecommendAs advertised :) we are extremely happy to have the added functionality at the house. Installed quick, programmed quick, battery included... we were in business within minutes. Awesome.
From Liftmaster.com
Very Unreliable
Would Not RecommendHad problems with the 877MAX keypad since it was first install. Loses with the opener and keeps needing to be reprogrammed. Also have many phantom openings with the 888LM wall keypad that I think are also connected to this 877MAX. Liftmaster came out with these a few years ago without real testing and pretty much left customer high and dry with door opening on there own and blaming the customer for there lack of testing. THe 888LM has now been recall and this 877MAX also has issues.
From Liftmaster.com
Thank you for taking the time to review our product. Your feedback is valued and will be shared with our team. We are sorry to see that this product d...
Random open and close of garage door
Would Not RecommendI installed a new garage door with 877MAX remote opener installed. It seemed to work well for a few weeks. Then the door began randomly opening and closing on its own. Since I had car remotes and a smart remote also installed as part of the system I disabled the remotes one at a time to identify the culprit. It turned out the random opening and closing stopped when I pulled the battery from the 877MAX unit. I can't depend on this unit, so it remains inoperable.
From Liftmaster.com
Tweiler1, we are sorry to hear about your experience. Thank you for taking the time to review our product. Your feedback is valued and will be shared ...
Remote buttons failing, less than a year old.
We’ve only had this unit for less than a year. We have a three car garage. We had the garage door openers replaced last October. Just wanted an upgrade to the WiFi for security purposes. Kids tended to leave the garage door open. So we wanted to have a “connected” unit to alert us. Everything works great except the keypad. Our kids use it more often than not as they return to the house from riding their bikes, skateboards etc. Then the code stopped working, for both doors. We have reset the unit...
From Liftmaster.com
We are sorry to hear about your experience. Thank you for taking the time to review our product. Your feedback is valued and will be shared with our t...
So far, so good; However?
Would RecommendJust had this wireless remote installed today and so far so good. However, after reading some of these reviews, I'm afraid to rely on it. What happens if I solely am depending on this to open without my house keys or any other way to get in? I live solo and away from family and no one else has access to my home. So....please, what do I do if I'm out and plan to use the wireless remote key pad to get in and it doesn't work? Seems this worry is going to defeat my purpose for the reason I had ...
From Liftmaster.com
easy to se up
Would RecommendI bought this weeks ago to replace one that was 15 years old, but just installed it today. I am very pleased that it was so easy to install and set up. I bought the model that your tech dept. recommended and looks like a good choice, the 877MAX
From Liftmaster.com
great product
Would RecommendGreat opener. Horrible directions that come with it. Google 877max and watch the 55 second video. Press your learn button, press your code and enter then 0. Done. Don't press and hold the star and pound key mumbo jumbo.
From Liftmaster.com
Easy replacement
Would RecommendWaited so long to order, but once I found out the correct, compatible keypad, ordering was a snap. It was just as easy to install. Clear instructions ...only took a few minutes, and batteries included
From Liftmaster.com
New LiftMaster Keypad
Incredibly easy to set up and install. Replaced a 15 year old unit that failed.
From Liftmaster.com
Won't work
Can't get it to work with the opener. The opener is a Liftmaster
From Liftmaster.com
We are sorry to see that this product did not meet your expectations. Should you have any questions, please email us at social@liftmaster.com.

While we will make every effort to ensure your shipment arrives on time. Our stocks are low and most of our inventory is on back order. Due to high de...