Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some users found the replacement part to be a good fit and easy to install, while others reported that the cap was often too big and did not fit properly. Many customers had to replace the cap multiple times due to it breaking easily, and some noted that the included replacement spring could interfere with the auto-feed mechanism. The overall consensus is that the quality and durability of the replacement caps are not as good as the original parts, leading to frustration and the need for frequent replacements. Customers recommend verifying compatibility with their specific trimmer model before purchasing.
Customer review summary generated by AI, including incentivized reviews.Bad Information
Would Not RecommendWas told by an otherwise very nice Lowe’s employee this string would fot my trimmer. Instead got to msle ANOTHER trip to Lowe’s to BUY the correct string. Come on!
Verified Purchaser
They make a black and decker looks identical
Would RecommendExact replacement identically the same as original
Verified Purchaser
Good product
Very good well nsde
Verified Purchaser
Made to fail
Thin plastic, I've gone through at least 6 in the last few years due to them breaking
From craftsman.com
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would...
Replacement part - just right
Would RecommendExactly what I needed and worked well
Verified Purchaser
50/50
Would RecommendThey break to easy
Verified Purchaser
Hello Frank and thank you for taking the time to provide your feedback on the CMZST120SC CRAFTSMAN Plastic String Trimmer Replacement Spool Cap and I...
Watch out for items that don’t have in stock
Would RecommendI liked it better when in store to pick up the price for it was double for delivery I could have bought 2 of them and picked up at store
Verified Purchaser
Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...
Not same brand
Would RecommendLooking for trimmer cap for Black and Decker. Web site said have it in stock. Looked everywhere couldn't find any Black and Decker products. Nobody around to ask. Just before leaving had a thought. Who makes Craftsman. Bingo. Same thing.
Verified Purchaser
Hello Frank and thank you for taking the time to provide your feedback on the CMZST120SC CRAFTSMAN Plastic String Trimmer Replacement Spool Cap and I...
Excellent product 👍
Would RecommendIt worked excellent 👌
Verified Purchaser
Perfect
Would RecommendIt was a perfect fit.
Verified Purchaser
Not happy at all
Would Not RecommendThey say it has been delivered never got it not happy at all I don’t think should trust them
Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...
Did not get it yet
Would Not RecommendDid not get them yet side delivered
Hello Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any ...
Cheap
Would Not RecommendThe original part is cheap. The replacement part is cheap. They crack well before the end of even a single season (I started trimming in April, and it's only June). This piece should be made thicker, of the most rugged plastic possible, or just bite the bullet and make it out of aluminum. Your attempt to save pennies is costing you customer goodwill, and that is foolish.
Hello, ScrantonGent I appreciate your feedback on the CRAFTSMAN Plastic String Trimmer Replacement Spool Cap CMZST120SC and I'm sorry to hear tha...
Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that w...