Ratings may include incentivized customer reviews.
What Customers Are Saying
The product received mixed reviews. Some customers found it to be a powerful and easy-to-use tool, while many reported significant reliability issues. Common problems included difficulty starting and keeping the saw running, the chain frequently coming off, and poor quality of the plastic components. On the positive side, some praised its performance in cutting large branches, as well as its quiet operation. However, the overall sentiment suggests the reliability and durability concerns outweigh the product's strengths.
Customer review summary generated by AI, including incentivized reviews.Good purchase
Would Not RecommendWorks as needed
Verified Purchaser
Works with Ryobi attachments.
Would RecommendThis item utilizes the Ryobi attachments I had already. Tried purchasing an online only item a couple weeks before and went through every effort possible to make sure it would use the same attachments, but did not. Sorry I had to return that item but wound up buying this power head with the Pole saw. Used the power head within a day of receiving with an old blower attachment, not any quieter than my Ryobi, but runs sweet.
Verified Purchaser
Pole saw
Would Not RecommendProduct was at one time returned and just put back on the shelf. Chain put on backwards and bar oil was half empty
Verified Purchaser
Don't buy a craftsman.
Would Not RecommendThe craftsman pole saw engine is not working right , useless, and after calling about the warranty and being told where to get it fixed. I still can't use it.
Verified Purchaser
That it will get the job done
Would RecommendWorks as well as expected
Verified Purchaser
Customer
Would Not RecommendIs poor product. Weak and can’t work
Verified Purchaser
Tree trimmer is great
[This review was collected as part of a promotion.] I have used it to trim several tress on my property, it works well.
From craftsman.com